- Warner Bros. Discovery (Atlanta, GA)
- …(3 days onsite) out of our Atlanta office. Your New Role **:** The **Senior Product Manager - ITSM (Broadcast Focus)** will play a pivotal role in the Enterprise ... Based in **Atlanta** , this role reports to the ** Manager of Product Management** and is part of a...This role will focus on optimizing IT Service Management ( ITSM ), Field Service Management (FSM), Customer Service Management (CSM),… more
- Robert Half Technology (St. Paul, MN)
- …operational changes. Requirements * Minimum of 5 years of experience as an IT Service Manager ( ITSM ). * Expertise in Freshdesk or similar ITSM platforms, ... technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic...up queues, automations, and reporting. * Strong knowledge of ITSM tools, and service desk management. * Demonstrated ability… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
- Robert Half Technology (Oakland, CA)
- Description We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare ... desks, with a focus on enhancing user satisfaction. * Familiarity with enterprise ITSM platforms such as ServiceNow, Jira Service Management, or Zendesk. * Strong… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html **CONTRACT TITLE** Computer Systems Manager **FLSA** Exempt **CAMPUS SPECIFIC INFORMATION** The Office of… more
- Trinity Health (Livonia, MI)
- …the lifecycle Management of all Software IT assets/CI's contained within the ITSM eCMS and Software Asset Management databases. Responsible for Application Portfolio ... responsibilities including annual evaluations, hiring, coaching and mentoring. + Participates in ITSM Change Advisory Board (CAB) as needed. + Maintains a working… more
- Insight Global (New York, NY)
- Job Description For 90/hr, this ServiceNow/ ITSM Project Manager will lead the daily execution of our financial client's multi-year ServiceNow migration ... in project management, with a strong track record managing enterprise-level ITSM or ServiceNow implementation projects - Experience leading ServiceNow/ ITSM … more
- Insight Global (Plano, TX)
- …Skills and Requirements - 5+ years of experience as an incident manager - Strong ITSM experience (incident, change, and problem management) ... Job Description The Incident Manager plays a key role in maintaining the...in maintaining the overall health of IT Service Management ( ITSM ) processes by actively supporting change, problem, and incident… more
- NuAxis Innovations (Washington, DC)
- …+ Service Desk-specific certifications, such as **HDI Support Center Manager ** or ** ITSM certifications.** **Personal Attributes** + **Customer-Focused ... Operations** + 5-7 years of progressive experience in IT Service Management ( ITSM ) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help… more
- City of New York (New York, NY)
- …Information Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager , the Service Management and Production Control Analyst will ... be responsible for managing Production Control operations, System Administrator for multiple systems. As part of the service management, this person will be responsible for driving the operations of all 1st and 2nd line support tickets in order to support HPD… more
- TEKsystems (Chicago, IL)
- …anomalies to inform process improvements and reduce service disruptions. Partner with Change Manager and Problem Manager to analyze metrics (eg, success rate, ... or equivalent experience is required. 3+ years of hands-on experience in ITSM operations. Strong understanding of ITIL practices; ITIL Foundation or Intermediate… more
- Kansas Judicial Branch (Topeka, KS)
- …frameworks such as Information Technology Infrastructure Library (ITIL) and IT Service Management ( ITSM ). Additionally, the IT Support Manager serves as a key ... Kansas Judicial Center, Topeka, KS Position Title and Salary : IT Support Manager , grade 50, $ 84,350.45 annually $86,385.34 with six months of successful… more
- Carnival Cruise Line (Seattle, WA)
- …of what Holland America Line is looking for in its IT Service Delivery Manager . Is this you? **Responsibilities** + ** ITSM Standards & Process Optimization:** ... guests to savor the journey. We're looking for an experienced IT Service Delivery Manager to fill this role. You'll be responsible for leading and optimizing the… more
- CTG (Rochester, NY)
- …in PC imaging, hardware replacement, and system migration. + Familiarity with Ivanti Service Manager or similar ITSM tools. + Ability to work independently and ... varied IT assignments as directed. + Provide ad-hoc support using the Ivanti Service Manager tool for incidents and requests. + Follow up on end-user email requests… more
- Zions Bancorporation (Salt Lake City, UT)
- Zions Bancorporation has an opportunity for an **Information Technology Operations Manager ** with cloud, application, ITSM , and strong operational leadership ... and success of our clients. As an **IT Operations Manager ** , you will be responsible for the cloud-native,...Endpoint Management, Networking, Infrastructure as Code (IAC), Automation, Middleware, ITSM , etc. + Experience in delivering toward SOC 2… more
- HCA Healthcare (Nashville, TN)
- …each individual is recognized. Submit your application for the opportunity below: Manager Expanse IT Operations Center HCA Healthcare **Benefits** HCA Healthcare ... **_Note: Eligibility for benefits may vary by location._** We are seeking a Manager Expanse IT Operations Center for our team to ensure that we continue… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident, Problem, and Change & Release Management to join our team! **You Are:** + Seasoned ... ITSM professional dedicated to maintaining seamless technology operations and...resolution, and implementing effective change management practices + Dynamic Manager of Major Incident, Problem, and Change & Release… more
- ServiceNow, Inc. (Santa Clara, CA)
- …better for everyone. This is a unique opportunity to serve as a highest tier ITSM product expert and lead our strategic customers on the path of adopting our newest ... value from our products. As a member of the ITSM Product Excellence team, you will work directly with...and execute innovative implementation strategies to reduce time-to-value for ITSM suite and support adoption of adjacent ServiceNow products.… more
- Leidos (San Antonio, TX)
- …enterprise service desk suite of tools specifically, ServiceNow. The Service Operations Manager will oversee the Service Desk multi-tiered team along with ServiceNow ... area and able to report on-site. **** **Service Operations Manager Primary Responsibilities:** + Operational Oversight: Manage the daily operations ensuring… more
- Georgia Systems Operations (Tucker, GA)
- …is primarily responsible for the execution and management of ITIL and ITSM processes within Shared Services IT, such as incident management, change management, ... managers on a day-to-day basis, serving as a change manager , incident manager , or asset manager...Duties: + Process Management: Execute and oversee ITIL and ITSM processes, including incident management, change management, asset management,… more