- TEKsystems (Omaha, NE)
- Description We're looking for a contract IT Service Management ( ITSM ) Specialist to support and enhance our IT Service Management environment. The ideal ... candidate will have experience with ITSM platforms like HaloITSM, ServiceNow, Freshservice, Ivanti, or similar, and will be responsible for configuring workflows,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Carolina, Tennessee, Texas, Virginia, or Wisconsin **Description** We are seeking a ServiceNow ITSM Major Incident Management Specialist to lead and own the ... South Carolina, Tennessee, Texas, Virginia, or Wisconsin **RESPONSIBILITIES:** + Manage the ITSM Major Incident Management process according to ITIL and ITSM … more
- Guidehouse (Mclean, VA)
- …within IT service management environments + Required ServiceNow CSA certification with ITSM Implementation Specialist + Relevant experience in advising clients ... you will devise strategies, design, implement, and optimize IT Service Management ( ITSM ) solutions for clients using the ServiceNow Platform. + Translate complex… more
- Teleperformance USA (WI)
- …+ **ITIL Foundation Certification (v3 or v4)** + **ServiceNow Certified Implementation Specialist - ITSM ** + **ServiceNow Certified Implementation Specialist ... seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT… more
- Office of the Inspector General, USPS (Arlington, VA)
- …provides the opportunity for a reassignment/promotion to the Information Technology (IT) Specialist - IT Service Management ( ITSM ) position in the Office ... best practices, in support and management of the OIG's ITSM solution. The candidate will be responsible for the...professional experience. This position is being advertised at the Specialist Band level, equivalent to a GS-14. The salary… more
- Eversource Energy (East Berlin, CT)
- …environment\. + ServiceNow certifications preferred \(e\.g\., Certified System Administrator, ITSM Implementation Specialist , CMDB/Discovery Specialist \)\. + ... platform\. The ideal candidate should have knowledge with ServiceNow ITSM , ITBM, SPM, and a strong focus on CMDB,...response program during storm duty + On\-call Services for ITSM tools & SMO Processes + Additional hours occasionally… more
- CACI International (Sterling, VA)
- …abilities + Experience with Agile development methodologies _Desired:_ + ServiceNow Certified Implementation Specialist - ITSM + Experience with other ITSM ... web services (REST, SOAP) + Experience with ServiceNow modules including CMDB, ITSM , and Discovery + Experience in developing custom applications and integrations in… more
- UKG (Alpharetta, GA)
- …Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, Engineering, Cloud Hosting and Management ... est - 10:00 PM est The IT Service Operations Specialist provides day-day support for all the ongoing customer...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn the new… more
- JPMorgan Chase (Plano, TX)
- …Certified System Administrator (CSA) , Certified Application Developer (CAD) and ITSM Certified Implementation Specialist (CIS- ITSM ) JPMorganChase, one ... of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the JP Morgan and Chase brands. Our history… more
- Corning Incorporated (Charlotte, NC)
- …+ ServiceNow Certified Application Developer (CAD) preferred + ServiceNow Certified Implementation Specialist - ITSM , SPM, ITOM preferred + Functional knowledge ... and stakeholder management skills + Strong understanding of ServiceNow modules such as ITSM , ITOM, Platform Core, SPM, HAM, SAM **Experiences/Education - Desired**… more
- CACI International (Chantilly, VA)
- …+ Certified ServiceNow Developer + Certified ServiceNow Administrator + Certified Implementation Specialist ( ITSM , CSM, or similar) - ** ** **What You ... Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to… more
- New York State Civil Service (Albany, NY)
- …HELP No Agency Information Technology Services, Office of Title Information Technology Specialist 2 - Hourly - 9140 Occupational Category IT Engineering, Sciences ... provide this critical service at any time.This Information Technology Specialist 2 hourly position within the Chief Information Security...other similar tools* Use IT knowledge and knowledge of ITSM to check for inconsistencies in the Surplus and… more
- New York State Civil Service (Albany, NY)
- …No Agency Information Technology Services, Office of Title Information Technology Specialist 3 - 9374 Occupational Category IT Engineering, Sciences Salary Grade ... at any time.Under the direction of an Information Technology Specialist 4, SG-25 within the Dedicated Support team for...inventory of IT equipment - Confirm IT Service Management ( ITSM ) system incident & request tickets within designated … more
- New York State Civil Service (Albany, NY)
- …Yes Agency Information Technology Services, Office of Title Information Technology Specialist 4 - 9724 Occupational Category IT Engineering, Sciences Salary Grade ... Duties Description Under the direction of Manager Information Technology Specialist 1, SG-27, within the Digital Transformation Office/Geospatial Services/Geospatial… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- Hiring Company: Delicatessen Services Co., LLC Overview:The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes, ... to system users and technical peers. + Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current &… more
- Cayuse Holdings (Topeka, KS)
- …to market. **Responsibilities** We are seeking a talented and driven **ServiceNow Implementation Specialist ** to join our remote team. This role is ideal for someone ... the ServiceNow platform, with a focus on some of the following ITOM, ITSM , APM, and CMDB implementations. You'll work closely with cross-functional teams to design,… more
- New York State Civil Service (Albany, NY)
- …HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 - Hourly (NY HELPs) - 9548 Occupational Category IT Engineering, ... State NY Zip Code 12205 Duties Description Duties DescriptionITS2, SG-18 The IT Specialist 2 will support telecom account management across ENS program areas (VOICE… more
- Acosta Group (Lewisville, TX)
- **DESCRIPTION** The Technical Support Specialist provides essential technical support services to end users, focusing on resolving issues related to hardware, ... collaboration, accountability, and continuous learning within the support team. The Support Specialist plays a key role in maintaining high standards of user… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …technical assistance to system users. * Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current ... Performance Metrics. Incident Queue Management & Problem Management (RCA) in ITSM Tool. * Installs, configures, troubleshoots, and upgrades computer related… more
- TekSynap (Arlington, VA)
- **Responsibilities & Qualifications** TekSynapis seekinga **IT Service Support Specialist ** toprovideTier 1/2 helpdesk support to JPO end users, resolving issues, ... + 3+ years helpdesk or IT service support experience. + Proficiencywith ITSM tools (ServiceNow, Remedy). + Strong customer service and troubleshooting skills. +… more