- Novo Nordisk Inc. (Plainsboro, NJ)
- …and precision health strategies. Develop best practices on how to measure customer engagement and satisfaction Capability Building: Foster a culture of ... regulatory landscapes Cross-Functional Collaboration: Collaborate closely with therapeutic area Lead , global commercial teams like CETA, customer experience… more
- ServiceNow, Inc. (Chicago, IL)
- …You will be responsible for managing robust feedback systems to capture comprehensive insights into customer satisfaction and identify areas for improvement. ... with autonomy, and make key decisions to drive effective customer outcomes. + Proven ability to lead ...effective customer outcomes. + Proven ability to lead & collaborate effectively with cross-functional teams. + Ability… more
- Infinite Campus (Minneapolis, MN)
- …as necessary to drive improvement. + Customer Feedback: Analyze and disseminate insights from the customer satisfaction surveys and proactively address ... as they arise. + Meeting Facilitation : Organize and lead team meetings and one-on-one sessions to facilitate open...emphasizing efficiency and effectiveness to elevate both employee and customer satisfaction . + Effective resource and time… more
- Centene Corporation (Madison, WI)
- …of deliverables. + Stays current of industry developments and new technologies + Mentors Customer Insights Analysts + Serves as a primary contact for vendors, ... well as independently collecting, analyzing and effectively sharing data related to customer or employee effort, satisfaction , desirability, loyalty and overall… more
- DISH Network (Englewood, CO)
- …without our customers. In order to build and improve the business, we need a Consumer Insights Lead who has both the patience to listen and the curiosity to ask ... insights as they are about discovering them. The Lead must want to be at the heart of...and messaging strategy, product and promotion development, segmentation, pricing, customer satisfaction ). **Key Responsibilities:** + Assessing the… more
- nVent (Minneapolis, MN)
- …electrical solutions. We are looking for an experienced Director, Customer Experience & Insights to join nVent to lead and elevate the function of ... customer experience (CX) and insights to the next level. At nVent, we believe...satisfaction and loyalty. + Cultivates a culture of customer -centricity and data-driven decision by ensuring that research … more
- NextEra Energy (Juno Beach, FL)
- …+ Supports the execution, analysis, interpretation, and reporting of Net Promoter Score, customer satisfaction surveys and other insights available from ... **Senior Customer Insights & Analytics Strategist** **Date:**... within customer data from across multiple customer touchpoints, all in support of increasing satisfaction… more
- Dick's Sporting Goods (Coraopolis, PA)
- …optimization of shopper/athlete experience surveys & performance dashboards + Support the customer satisfaction and Net Promoter System tracking and analysis + ... a related field + 1-3 years experience in Market Research, Marketing Analytics, Customer Satisfaction , Customer Experience, Strategy, Innovation + Showcase… more
- Herbalife (Los Angeles, CA)
- …advise decision-making and strategy development. * Improvement in account performance and customer satisfaction scores based on insights -driven strategies. * ... Develop and maintain dashboards and reports that provide ongoing insights into account health, customer behavior, and performance metrics. * Lead initiatives… more
- Amalgamated Bank (New York, NY)
- …Head of Marketing Analytics and Insights to drive organic growth, client, and customer satisfaction . In this role, you will report to the Chief Marketing ... program effectiveness and ensure that results are incorporated into marketing planning. + Lead customer research, leveraging insights for strategic input… more
- Carnival Cruise Line (Miami, FL)
- … customer centric decisions and improve guest experience. This role will provide insights on guest behavior, preferences, and satisfaction as well as market ... **Job Description** The Senior Analyst, Casino Insights is responsible for driving market research programs...wide array of programs such as: a robust guest satisfaction survey program, competitive tracking tool, and other on… more
- HP Inc. (Palo Alto, CA)
- …key performance indicators (KPIs) and metrics for measuring device performance and customer satisfaction . Develop predictive models and algorithms to forecast ... lead our analytics team. The Senior Analytics & Insights Manager will play a critical role in driving...with specific experience in analyzing device usage, performance, and customer behavior. **Key Responsibilities:** Lead & Mentor… more
- Huron Consulting Group (Chicago, IL)
- …priorities and projects + Demonstrated ability to deliver a high level of customer satisfaction + Demonstrated experience in issue resolution + Demonstrated ... play an indispensable role at Huron. Our dynamic Associates lead one or more project work streams utilizing Huron...Build data visualization tools, dashboards and reports + Package insights into standard report set for client consumption, flagging… more
- LiveRamp (NY)
- …from trade shows and regional networking events. + Ensure 100% customer satisfaction and retention. **Your team will:** Lead the transformation to a more ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...Lead . **You Will:** + Act as a Solutions Leader , demonstrating a deep understanding of LiveRamp's products and… more
- IQVIA (Wayne, PA)
- …Execute Them: The candidate will acquire knowledge of IQVIA data sources, lead analysis to inform strategic recommendations, develop data analyses systems, and ... contribute to the vibrant CSIH community. You may recruit of new hires, lead and mentor teammates through people management, participate in learning communities to… more
- Newell Brands (Atlanta, GA)
- …strategic decisions based on insights + Manage feedback mechanisms for customer insights delivery, monitor stakeholder satisfaction and actions based ... of the RGM team with analytical tools, processes, and insights . This individual will bring experience in data analysis,...builders to ensure delivery of new TPO capabilities + Lead the creation of dashboards and reporting that delivers… more
- Meta (New York, NY)
- …the business. You will play a pivotal role in driving customer satisfaction and loyalty by analyzing insights and feedback, identifying areas for ... and learning from our customers, harnessing the power of customer insights to drive and influence business...the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead Responsibilities: 1. Manage… more
- Microsoft Corporation (Arlington, VA)
- …and acceleration + Lead sellers to drive end-to-end business solutions, increasing customer and partner satisfaction and average deal sizes YoY. + Lead ... to help their team connect Microsoft solutions to customer business impact. You will lead efforts...for customer /market needs and solutions based on customer /partner insights . **_Orchestration and Collaboration_** + Builds… more
- Stantec (Boston, MA)
- …livable. **Your Opportunity** This senior leadership role, reporting to the Regional Business Leader (RBL) or Regional Growth Lead (RGL), the Business Center ... Business Center Practice Leader , Community Development - ( 240001TC ) **Description**...We're driving the future of Community Development. Our experts lead their fields, collaborating on projects that are as… more
- GE HealthCare (New York, NY)
- …closely with account team to ensure optimal alignment and communication to drive customer satisfaction . + Partner with the SBU (Strategic Business Unit) and ... Modality teams to provide insights of customer learnings and competition; provide...+ Act as focal point for modality team, identify customer satisfaction issues, assist in escalations, problem… more
