- CH Robinson (Chicago, IL)
- CH Robinson is seeking a ** Key ** ** Customer Success ** ** Manager ** is responsible for growth and retention of key and strategic accounts. You will ... relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment… more
- LiveRamp (San Francisco, CA)
- …collaboratively within cross-functional project teams. **Role Description** The Live/Insights Customer Success Manager is key to ensuring our customers ... to ensure client needs are being met. The Live/Insights Customer Success Manager should be...items and deliverables, and orchestrating the end-to-end engagement with customer stakeholders and key partners. + Lead… more
- Staples (Lincolnshire, IL)
- …leadership, and a commitment to long-term customer success . As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated ... sales processes + Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact + Support… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... key role in the programmatic design of customer success initiatives, ensuring that our processes,...Onboarding and Implementation . Work closely with an Implementation Manager as a team to guide new customers through… more
- SHI (Austin, TX)
- …you need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI ... Microsoft business within a given region. The Customer Success Manager will work...meetings around products and licensing + Executing against given key performance indicators including customer retention, growth… more
- EBSCO Information Services (Baton Rouge, LA)
- …timelines, resources, and budgets to ensure project milestones are met. Consult Customer Success Manager on key performance indicators to evaluate the ... process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding...and mitigating risks as needed. Track and report on key performance indicators to evaluate the success … more
- NTT America, Inc. (Atlanta, GA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...**Reporting and Insights** + Track, analyze, and report on key metrics for assigned accounts, including customer … more
- Justworks (New York, NY)
- Manager , International Customer Success New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... be responsible for coaching, mentoring, and developing individual Senior Customer Success Managers. As Manager ,...improvement in partnership with cross-functional teams + Obsess over key CS metrics of customer satisfaction, health,… more
- Justworks (New York, NY)
- Customer Success Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program ... and partner with others to effect change! As a Customer Success Manager , you will...key products, benefits, and program initiatives to the customer + Provide expert-level guidance to customers around Justworks'… more
- SAP (Tempe, AZ)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide ... products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer...Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to:… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... at our corporate offices in Chicago for a Sr. Manager Customer Success on our...scale. + Coordinate cross-functional collaboration to enhance the post-sale customer journey. + Identify and monitor key … more
- Airtable (Austin, TX)
- …build applications that connect their organization and drive outcomes-no code needed. As a Scaled Customer Success Manager , you will work with a wide range ... quarter over quarter. What you'll do As a Scaled Customer Success Manager , you will...respond to account health signals, carrying out playbooks at key intervention points + Drive value business reviews with… more
- RELX INC (Philadelphia, PA)
- Customer Success Manager , Go-To-Market Are...bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some ... share and expand the breadth of human knowledge. About the Role The Customer Success Go-To-Market (GTM) Manager serves as the critical interface between the… more
- Intuit (San Diego, CA)
- …our customers achieve maximum value from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you will lead a ... is seeking a highly skilled and experienced leader of Customer Success Managers to join our Expert...prompts) to streamline workflows and provide a full 360 customer view. **Cross-Functional Partnership** + Partner with key… more
- RELX INC (Santa Fe, NM)
- Job Description Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success ? Are you a customer ... usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is...and discover their needs/goals + Translating the needs/goals of key stakeholders into a Customer Success… more
- ManageCasa Inc. (San Francisco, CA)
- Customer Success Manager Location: San Francisco HQ About ManageCasa ManageCasa is the all-in-one property management software built for HOAs, community ... simple, innovative, and scalable. Position Summary We are looking for a proactive, metrics-driven Customer Success Manager (CSM) to own the entire … more
- The ODP Corporation (Boca Raton, FL)
- …+ Promoting the value of the product or service To be a successful Senior Customer Success Manager , you need to have excellent communication and ... for existing customers which results in increased loyalty, revenue and reduced churn. A Customer Success Senior Manager is a business savvy professional… more
- ISC2 (Augusta, ME)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... You will be accountable for the performance of the Customer Success Account Managers and for aligning...existing accounts + Act as an escalation point for key accounts, ensuring resolution of complex issues **Delivery Fulfillment… more
- The Boeing Company (Englewood, CO)
- …your future with us. Boeing Global Services is seeking a dynamic and experienced **Senior Manager ,** ** Customer Success (Digital)** to lead a team of ... Customer Success Managers (CSMs) in delivering exceptional service and value...be responsible for mentoring a high-performing team, implementing scalable success strategies, and serving as a key … more
- Intuit (Atlanta, GA)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of ... shaping the future of customer success . This isn't just about managing...excellence, collaboration, and innovation. You'll work across functions, influence key decision-makers, and drive game-changing customer engagement… more