- Honeywell (Norcross, GA)
- …in the industry. + Lead and drive the customer experience program management strategy and initiatives. + Develop and implement customer-centric programs ... MUST HAVE** + 6 + years of experience in customer experience program management or related field. + Knowledge in technical publications process and methods.… more
- Coinbase (Baton Rouge, LA)
- …the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and ... to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on... program management of our customer experience with… more
- Coinbase (Trenton, NJ)
- …goals, and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management , project management , or product operations ... Design, prioritizing fixes that deliver measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly… more
- Palo Alto Networks (Santa Clara, CA)
- …great outcomes. We are seeking a Principal Program Manager - GTM/ CX Portfolio to lead portfolio planning, initiative prioritization, and executive engagement ... **Your Impact** **A. Portfolio Management & Strategic Planning** + Lead GTM/ CX portfolio planning across strategic initiatives, ensuring alignment with… more
- Coinbase (Albany, NY)
- …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a critical ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...equivalent experience. * 5+ years of experience in technical program management , preferably in consumer facing experiences.… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... in this space._ **_CX Platform Advisory:_** _._ _You will support the sales and lead delivery of go-to-market offerings for Advisory services around CX platforms… more
- Coinbase (Charleston, WV)
- …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of analytics engineers ... smarter decisions at scale. You will partner closely with CX leadership, Vendor Management , Product, and Enterprise...addresses the priorities of Core, Social, and Specialty Consumer CX operations. * Lead a team of… more
- S&P Global (New York, NY)
- …internal use):** 09 **S&P Global** **Commodity Insights (CI)** **Commercial** **and CX ** **Graduate Program ** **Role:** **Associate, Commercial** **and CX ... or Houston** **(hybrid role)** The Commodity Insights Commercial and CX Graduate Program journey begins with an...will consist of rotations to customer success, sales, channel management and marketing functions. This will enable each graduate… more
- Mastercard (O'Fallon, MO)
- …to improve engineering productivity, quality, and technology policy compliance Within the GCC CX Technology Program , you are responsible for: * Developing GCC ... their greatest potential._ **Title and Summary** Principal Solution Architect - GCC CX Technology Overview Mastercard Global Customer Care (GCC) is the B2B and… more
- Amazon (Denver, CO)
- …with CxAlloy or similar commissioning management tool * Experience as the Cx Project Lead /Manager for 5 Data Center construction projects 5MW or larger ... environmental, quality, and safety requirements. * Communicates with the Cx Global and Regional Managers to ensure commissioning documents...* Strong project/ program management skills Amazon is an equal… more
- Amazon (Seattle, WA)
- …and plan durability. Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with engineering ... Description The Technical Program Manager (TPM) for WW Pricing CX...of software development experience - 5+ years of technical program management working directly with software engineering… more
- JPMorgan Chase (Jersey City, NJ)
- …teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute ... As a Product Associate, CX Technologist in Merchant Services Commercialization, you are...3+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge… more
- SAP (Reston, VA)
- …company. You will drive success in the following ways: + As the Demand Management lead for Customer Experience, you ensure proper focus on pipeline, safeguarding ... wants you to grow and succeed. SAP's Customer Experience ( CX ) solutions enable our customers to achieve both top...Customer Experience portfolio. + Excellent organizational, business planning, and program / project management skills + Strong… more
- Sunrun (CA)
- …tracked, and communicated effectively. + Develop and manage an enterprise logistics program , including vendor management of major couriers and optimizing ... run. **Overview** We are seeking an experienced and dynamic Director of Product & CX to champion the voice of our customers and drive continuous improvement across… more
- SAP (Newtown Square, PA)
- …and a team that wants you to grow and succeed. **ABOUT THE TEAM** The CX Center of Excellence is responsible for the business success, market adoption, and global ... SAP Customer Experience sub-solutions. Its key role is to lead and support strategic initiatives that drive pipeline growth,...looking for a Domain Advisor Expert to join the CX Center of Excellence. You will be accountable for… more
- General Motors (Warren, MI)
- …right opportunity for you. **The Role:** As the **Assistant Manager, Sales Operations - CX and Onboarding,** you will be the subject matter expert in Dealer and ... years of progressive experience in sales operations, automotive, dealer network management , product, or business operations. + Familiarity with CRs, defect tracking,… more
- Coinbase (Helena, MT)
- …products and ecosystems-staking, DeFi borrow/lend, and self-custody flows. * 5+ years in program management , CX , or product operations, including 2+ years ... support to transform the customer experience. We're hiring a Program Manager, Onchain to ensure Coinbase is operationally ready...model-define structure, cost, and timing, gain XFN alignment, and lead full implementation. * Lead CX… more
- Capital One (Mclean, VA)
- …our digital experience over time** **As Sr Director on the CXF team, you will lead the CX Optimization & Governance team, chartered to optimize and maintain a ... Sr Director, Product Management - Customer Experience Foundations Product Management...spanning engagement and business value** + **Establishing an Enterprise-wide CX governance and sentiment program for our… more
- Coinbase (Columbus, OH)
- …regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Coinbase (Charlotte, NC)
- …comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Lead Analyst, Compliance EDD Operations within the CX Compliance ... and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our...Fraud (eg CAMS, CFCS, CFE) * Experience in project management , analytics, or vendor management * Advanced… more