- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** Lead Service Desk Analyst ** position. **PLEASE ... of a technical nature OR one year of experience as a Service Desk Analyst OR equivalent education/experience + Demonstrated experience and understanding… more
- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... Office of Technology Services and Security (EOTSS)* is the lead enterprise technology organization for the Commonwealth of Massachusetts....User Support Contact Center. The primary role of the Service Desk Analyst is to… more
- Binghamton University (Binghamton, NY)
- …Professional Posted On: Mon Apr 28 2025 Job Description: Budget Title: Lead Programmer/ Analyst (SL-3) Salary: Commensurate with experience Binghamton University ... Information Technology Services is looking for a Help Desk Support Analyst to join our Client...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst Boulder...* Respond to, troubleshoot, and resolve (or escalate to Service Desk Lead ) all customer inquiries ... per week *Range includes evening differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to Service … more
- CAI (Richmond, VA)
- …Number** R5370 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- TEKsystems (Nashville, TN)
- …to a cloud environment. This is a newer desk and consists of 1 team lead and the 10 service desk agents. Candidates should have flexible shift ... Description SAIC won a new service desk supporting the IRS. The Treasury is moving to a cloud environment and this desk will be supporting users of the cloud… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- Robert Half Technology (Broomfield, CO)
- …* Serve as the primary onsite IT support technician, managing desktop and service desk operations for the office. * Lead the rollout of Windows 11, including ... We are looking for a skilled and self-motivated Help Desk Analyst to join our team in...up and removing access. * Collaborate with the remote service desk team to address escalated technical… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- Management Analyst II - School Finance & Compliance Help Desk Augusta , Maine , United States | Education | Full-time | Partially remote Apply by: June 2, 2025 ... DEPARTMENT OF EDUCATION COMMISSIONER'S OFFICE, SCHOOL FINANCE & COMPLIANCE HELP DESK -ANTICIPATED VACANCY- HYBRID TELEWORK AVAILABLE UPON MANAGEMENT APPROVAL Opening… more
- Aspira Connect (Dallas, TX)
- System Support Analyst - Help Desk Aspira | Call Center Operations About Aspira For forty years, Aspira has been the market-leading software and services ... guide everything we do. The Ideal Candidate The System Support Analyst oversees the intake, analysis, troubleshooting, and resolution of hardware, network,… more
- NCR VOYIX (Atlanta, GA)
- …while ensuring competitive positioning. Approval & Compliance Management + Lead bid/quote/proposal opportunities through the bid review process, ensuring proper ... approvals. + Coordinate with Finance, Legal, Product Management, Professional Services, and Service Architects to capture costs and mitigate risks. + Ensure deals… more
- ADP (Maitland, FL)
- **ADP is hiring a Deal Desk Team Lead within our Commercial Operations Center of Excellence (CoE)** This is a hybrid role based out of our Maitland, FL office. ... sales and implementation) to ensure smooth and successful hand-off of customer to Service organization. + Provide prompt, accurate, and friendly customer service … more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- Children's Mercy Kansas City (Kansas City, MO)
- …and resource for helping gather and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents and procedures and ... of children beyond the walls of our hospital. Overview Service Operations Senior Analyst is a subject...support to internal users on support issues and coordinates Service Desk support efforts for triaging, escalations,… more
- William C Brown Inc (Bowie, MD)
- …Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...Work with customers to collect information about problems and lead customers through diagnostic procedures to determine the source… more
- Insight Global (Cadillac, MI)
- Job Description The Technical Service Lead is an IT Support professional with the technical capability to Resolve and assist in resolving IT related issues in ... plus via email, phone and remote access. This Technical Service Lead role within the IT Services...wider Privilege Account access capability and permissions than a Service Analyst and therefore has additional and… more
- SUNY Delhi (Delhi, NY)
- …Delhi, NY Category: Staff Posted On: Fri Apr 25 2025 Job Description: The Lead Programmer/ Analyst is a vital member of SUNY Delhi's Computer Information Systems ... to the campus to assist achieve its goals. The Lead Programmer/ Analyst will be responsible for all...new and existing users. + Respond directly to Help Desk requests for service . + Integration support… more
- Citigroup (Irving, TX)
- …degree (in computer science) or Master degree preferred. **Process Automation Services - Engineering Lead Analyst ** As a bank with a brain and a soul, Citi ... enable growth and progress together. **Process Automation Services' Engineering Lead Analyst ** The Process Automation Services Engineering...weekend coverage in support of our clients and other service desk projects. This role will be… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Analyst Lead Job Location: Portsmouth, Virginia Job Responsibilities Trace Systems is looking to our growing Enterprise Services ... Group. As the IT Analyst Lead , you will be part of...equipment, etc.). Knowledge to operate software applications which support service desk operations (eg caller ticket documentation… more