- ManTech (Doral, FL)
- …join our team in **Doral, FL** . **Responsibilities include but are not limited to:** + The Lead Service Desk Manager is recognized as a subject matter ... **ManTech** seeks a motivated, career and customer-oriented ** Lead ** ** Service Desk ...lead the design and implementation of innovative Enterprise Service Desk solutions, leveraging technology and automation… more
- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are available 24x7, properly monitored and maintained, and… more
- Electric Power Research Institute (Palo Alto, CA)
- …troubleshoots and provides solutions to assist users + Alerts Lead , other Analysts, Service Desk Manager and other IT units as necessary of priority ... **Job Title:** IT Support Service Desk Student Employee **Location:** Palo Alto, CA **Job Summary and Description:** The IT Service Student Employee will… more
- ManTech (Doral, FL)
- …with the Cyber Lead , Unified Comms Lead , Supply Chain Lead and Service Desk Manager to ensure superior service delivery across all operations ... **ManTech** seeks a motivated, career and customer-oriented **Senior Queue Manager ** to join our team in **Doral, FL.** This...**Doral, FL.** This position is one of four senior lead positions reporting to the Operations lead .… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- Extra Space Storage (Salt Lake City, UT)
- …so many of our employees recommend us as a great place to work. **Job Summary** The Service Desk Manager oversees the operations of the line I Service ... improvements, managing escalations, and ensuring a high level of service delivery. The Manager will develop and...and implement long-term strategies to grow and maintain the Service Desk function, balancing operational efficiency with… more
- Scotiabank (OR)
- Senior Manager , Employee Technology Service Desk... Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class ... for driving operational excellence through the effective execution of day-to-day Service Desk functions, while also fostering a high-performance culture,… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Mid Shift)... (ESD) **Team Manager ** . As a first-line manager , you will lead and oversee daily IT ... coaching, and development for a team of approximately 12 Service Desk technicians, fostering a high-performance culture...+ 2 years being in a supervisory or team lead capacity. + Proven ability to lead ,… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- Montage Marketing Group (MD)
- …Employment Type: Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a seasoned Customer Service Help Desk Manager looking for a great opportunity ... Job Title: Operations Center Help Desk Manager Location: Hybrid or Remote...preferred. + Experience leading help desk , support desk , or other customer service call center… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient ... day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket...and customer satisfaction-and implement strategies to meet or exceed service level agreements (SLAs). + Lead and… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- ManTech (Washington, DC)
- …in the **National Capital Region (NCR).** This is a hybrid position. As a Help Desk Manager , this individual will lead the team providing essential technical ... **ManTech** seeks a motivated, career and customer-oriented **Help Desk Manager ** to join our team...operations. Direct and supervise staff providing call center support, service desk support, and switchboard operations support.… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment.… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will... Lead incident response activities by coordinating with Service Desk Leads and technical support teams.… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Marriott (Seattle, WA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Forest Heights, MD)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Chicago, IL)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more