- Hormel Foods (Austin, MN)
- …to complete these tasks. + Facilitates and oversees staff training and professional development of Level 1 Service Desk Technicians. + Is assigned ... **Team Lead - IT Service Desk ** **Hormel Foods Corporation** **ABOUT HORMEL FOODS -** **_Inspired People. Inspired Food. (TM) _** Hormel Foods Corporation, based… more
- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure… more
- Boardwalk Pipeline Partners (Owensboro, KY)
- …is required to participate in 24x7 On-Call rotation. Job Responsibilities + Provide level 1 support for Service Desk line during peak call periods + Help ... job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management process. In addition to answering… more
- City of New York (New York, NY)
- … Representatives for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representatives will serve as the "front-line" of ... (CHRMS) Remedy, Finesse - IVR and others. The Help Desk Level 1 Representatives will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- City of New York (New York, NY)
- … Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of ... Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- BRMi (Bethesda, MD)
- **Overview** We are seeking a customer-focused IT Service Desk Tier 1 analyst to join our team. The ideal candidate will have strong communications skills, a ... and the customer user community. **Responsibilities** + The IT Service Desk Tier 1 analyst...IT issues, and escalating more complex problems within agreed-upon Service Level Agreements (SLAs). This includes: +… more
- Northrop Grumman (Schriever AFB, CO)
- …and Missile Defense Systems has an exciting career opportunity for a Principal Systems Administrator- Level 1 Help Desk (24-137) (BLSk) to join our team ... with all appropriate security policies. + Assist the help desk in responding to end users' requests/issues. + Knowledge...+ Must possess a DoD 8140 certification at IAT Level II or higher (Security+, GSEC, SCNP, SSCP, CISSP,… more
- Dataprise (Port St. Lucie, FL)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...excellence independently and excel in a fast-paced, occasionally high-stress Service Level Agreement (SLA) driven environment. +… more
- Trace Systems Inc (Colorado Springs, CO)
- Overview: Job Title: Service Desk Level I Technician Job Location: 1050 S Academy Suite 115, Colorado Springs, CO. 80910 Security Clearance: US Government ... US Citizenship is required. Trace Systems is seeking a Service Desk Level I Technician...gender identity, pregnancy, genetic information, or any other characteristic protected by law. Job ID 2024-5905 # of Openings 1… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support Admin Location: Pocatello, ID Clearance: DoD Top Secret Job Description: Black Bear Technology seeks a cleared Tier 1 Help ... + Receive customer IT queries by multiple methods (phone, self- service , etc.) + Provide the necessary information in the...issues + Possesses excellent communication skills Required Skills: + 1 -4 years of experience with Call Center/Help Desk… more
- City of Bellingham (Bellingham, WA)
- …with the requisite experience and training may be hired in at the Service Technician II level . + Service Desk Technician I: If hired as Service ... Service Desk Technician I/II Print (https://www.governmentjobs.com/careers/cobwa/jobs/newprint/4505611)...per month. Vacation accruals increase based on years of service . Leave accruals are based on 1 .0… more
- TEKsystems (New York, NY)
- …In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, ... Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support...Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as… more
- GCI Communication Corp (AK)
- …MS Office knowledge (eg, Outlook, Teams, Word, Excel) to complete job duties effectively. Level Definition Position Title: Service Desk Specialist II Grade: ... ( 1 ) year Tier I experience as a Service Desk Specialist, Desktop Technician, or in...pounds (several times per day); includes lifting below shoulder level and walking with load using trained lifting techniques.… more
- General Dynamics Information Technology (Washington, DC)
- …to: + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily ... Desk experience with a minimum of 4+ years' experience leading a Service Desk + Security Clearance Level : Active Top Secret + Certification: ITIL v3 or… more
- General Dynamics Information Technology (Washington, DC)
- …IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily ... **Req ID:** RQ175040 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your… more
- Sunrun (Columbus, OH)
- …**Overview** This individual in this position will be responsible to manage the performance of Level 1 and Level 2 services & support to clients (internal ... lives. We know that starts at the individual employee level . We strive to foster an environment you can...and external) and to oversee all Service Desk staff, processes and technology to… more
- General Dynamics Information Technology (Washington, DC)
- …DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service ... **Req ID:** RQ171117 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...**Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk… more
- SAIC (San Diego, CA)
- **Description** SAIC is seeking a **Tier 1 Help Desk Lead** , also known as the TSS C4I Help Desk Lead, is a pivotal role in our operations, responsible for ... customers as necessary. The Lead will manage the Tier 1 Help Desk Analysts (HDAs), maintain classified...in a leadership role. + Maintain DoD 8570 IAT Level 2 Certification + Maintain AZ - 104 :… more
- HCA Healthcare (Nashville, TN)
- …you have the opportunity to make a difference. We are looking for a dedicated Director Service Desk Operations like you to be a part of our team. **Job Summary ... and Qualifications** The Director of Service Desk Operations is responsible for the...financial, career and personnel performance management success of the Level 1 Support Services organization. The Director… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI...outage information to co-workers and customers + Provide tier 1 response to customer service requests received ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...Bachelor's Degree. + IMPORTANT: DoD 8570 Compliance with IAT level 1 is required. Benefits: + 100%… more