- WSP USA (New York, NY)
- …qualification as standard. 5-10 years of experience working in an ITIL aligned operational role ( Major Incident Management , Problem Management or ... MAJOR INCIDENT & PROBLEM MANAGEMENT SENIOR SPECIALIST, AMERICAS **About Us** WSP is a global leader in engineering and professional services. We pride… more
- Precise Solutions (Lake County, IL)
- … Analyst Job Description + Provides Incident Management , Provides Major Incident Management and Problem Management services as part of the ... + Foundational knowledge of ITIL framework and Service Operations ( Major Incident Management and Problem Management ) + Knowledge of ServiceNow or… more
- TEKsystems (Needham, MA)
- …roadmap. Strong experience in IT operations including ITIL/ITSM processes, with specific emphasis on Major Incident Management , Problem Management , ... endpoint management automation. Assess endpoint security solutions, improve vulnerability management , and assist with incident response. Configure and deploy… more
- Norfolk Southern (Atlanta, GA)
- Manager IT Major Incident Management Apply now " **Date:** May 6, 2024 **Location:** Atlanta, GA, US, 30309 **Company:** Norfolk Southern Corp. Norfolk ... resolution and minimal disruption. **Responsibilities** + Serve as the Major Incident Management (MIM) process...Strong understanding of ITIL v3 and ITIL 4 frameworks ( Incident , Problem , and Change processes) + Experience… more
- General Dynamics Information Technology (Falls Church, VA)
- …work includes the following:** + Selected candidate will support incident and problem management practices while conducting Major Incident handling ... to include but not limited to the incident management plan, major incident management plan, cybersecurity response plan. + Manages events/incidents… more
- Vertafore (Denver, CO)
- …Board). This person would support day-to-day activities of problem and major incident management , including reporting and compliance. Core Requirements ... continuous improvements of governance for Change Management , Incident Management , and Problem ...Major Incidents. You can guide our teams through Major Incidents and Problem Management … more
- State of Colorado (Golden, CO)
- Statewide Traffic Incident Management Program Coordinator Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4516680) Apply Statewide Traffic ... Incident Management Program Coordinator Salary $91,272.00 -...the duties of this position; + Real time operational management of transportation systems, major infrastructure, logistical… more
- Amazon (Austin, TX)
- …insights and ensure alignment with business needs. * Drive the adoption of Incident Management best practices and standards across the organization, including ... Fundamentals. - ServiceNow ITSM Fundamentals. - Experience in an incident or major incident function...incident function in IT with strong understanding of incident management principles, methodologies, best practices, and… more
- Morgan Stanley (Alpharetta, GA)
- …plays a mission critical role in Incident Management , Problem Management , Change Management , and Major Events Planning. The ECC creates value by ... the office. The role is an opportunity to manage major and severe business impacting incidents, primarily involving large...also involve advising and consulting on processes related to Incident Management , Problem Management… more
- Wells Fargo (Columbus, OH)
- …Ability to help facilitate the outage call personally and support the Enterprise Technology Major Incident Management team. + Interact with Technology and ... our customer commitments. Help support foundational inputs in the daily operations respective to Problem Management . Work to address Incident & Problem … more
- General Dynamics Information Technology (Chantilly, VA)
- …**Job Family:** Systems Administration **Skills:** Information Technology (IT) Systems,IT Incident Management ,System Administration **Experience:** 3 + years of ... **US Citizenship Required:** Yes **Job Description:** Join GDIT as an ITSM Incident Management Analyst, where you'll leverage ITIL practices and ServiceNow… more
- City National Bank (Los Angeles, CA)
- …the enterprise to maintain and execute City National Banks Incident Management process. This includes commanding major incidents, escalating to appropriate ... INCIDENT MGMT** **WHAT IS THE OPPORTUNITY?** The Incident Management Lead is a People Manager...you will do** + Prioritizes and Commands high priority major incident calls including communication with Executives… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …of Manager (MoM) type monitoring environment * 3 years exposure to Service Management /ITIL framework and concepts ( incident , problem , change management ... to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all… more
- US Coast Guard (Juneau, AK)
- …Force Readiness Division, Juneau, AK Responsibilities In this position as the District Incident Management and Preparedness Advisor, you will serve as the ... disasters. * Ensuring the District is prepared to implement Type II incident management response capabilities. * Overseeing the development of relevant… more
- Insight Global (Greenville, SC)
- …Changes, participate and / or facilitate weekly CAB (Change Advisory Board) meetings Rotate MIM ( major incident management ) on call with the team ~ 5 weeks ... . Skills and Requirements Bachelors Degree and 3-5 years of experience in an incident problem change, request management , incident response or change … more
- NCR VOYIX (Atlanta, GA)
- …+ Ensure the closure of all incident records + Participate in incident reviews ( Problem Management ) + Establish continuous process improvement cycles ... a driver and/or primary point of contact for all major incidents + Responsible for the effective implementation of...incidents + Responsible for the effective implementation of the Incident Management process and carries out the… more
- Blue Rose Consulting Group, Inc. (Ashburn, VA)
- …of Manager (MoM) type monitoring environment + 3 years exposure to Service Management /ITIL framework and concepts ( incident , problem , change management ... to deliverables and performance metrics where applicable + Monitor and support Incident management in production, development, and test environments in all… more
- Truist (Zebulon, NC)
- …Demonstrated proficiencyutilizing security platforms related to logging, event correlation, incident management , vulnerability management , and/or computer ... as log collection, detection approach, detection practices, and security incident practices. Establish a clear security incident ...for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific… more
- Eastern Bank (Lynn, MA)
- …The role plans the response to complex security threats and enhances the incident management framework. This role drives initiatives that bolster the bank's ... standards. ** PROBLEM SOLVING & DECISION MAKING** **:** The Senior Incident Response engineer must possess strong problem -solving and decision-making… more
- Truist (Zebulon, NC)
- …States of America) **Please review the following job description:** The Senior Incident Response Engineer within the advanced 24/7 Cyber Incident Response ... investigating, and resolving all escalations properly. As Digital Forensics & Incident Response (DFIR) professionals, individuals in this role must be well-versed… more