- Randstad US (Clive, IA)
- managed services support desk manager. +...+ Oversee the delivery of IT support services to clients, ensuring adherence to service level ... job summary: We are seeking a dynamic and experienced Managed Services Support Desk...into service delivery processes. + Ensure the managed services team is proficient in the… more
- NuAxis Innovations (Reston, VA)
- **Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... We are currently seeking a talented and motivated **Help Desk Support Service Specialist -...disconnect in how federal IT initiatives were built and managed . Time after time, programs failed because the focus… more
- Red River (Lexington, MA)
- …VP of Account Management, oversee the day-to-day activities of the IT Service Desk to ensure users receive required support in a timely manner + Developing, ... Red River is seeking a Service Desk Manager to join our...escalation point within Red River management for clients of Managed Services and resolving escalated issues in… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …General Dynamics Information Technology, a world leader in Defense IT Systems Integration and Services is seeking a Service Desk Manager ensure outstanding ... optimizing, standardizing, and streamlining policies, processes, and standard operating procedures + Service desk ITSM (Tiers 1-3) support experience… more
- Red River (Chantilly, VA)
- **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of ... are achieved. This role will report to the Technical Service Desk Manager. **Primary Position Tasks:** +...Support the business objectives set forth for the Managed Services division + Team dashboard creation… more
- Red River (Chantilly, VA)
- The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This ... position The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA.… more
- NuAxis Innovations (San Francisco, CA)
- **Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... are currently seeking a talented and motivated **Tier II Service Desk Specialist** for a Full-Time position....2 years of current experience in participating in a desk -side support environment. Must also have at… more
- TEKsystems (Grand Rapids, MI)
- …Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self- ... issues and offer advice to solve them. The Help Desk Support Technician will provide a high...Requirements: - 2+ years' experience working for an IT Managed Services Provider - Good computer skills… more
- Dataprise (Port St. Lucie, FL)
- …You'll Do: + Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email, chat to ensure courteous, timely, and ... About the role: Service Desk Engineers work as part...related experience, ideally working with external clients in the Managed Services or IT Services … more
- GKN Aerospace (El Cajon, CA)
- …Qualifications: * 3-5 yrs of experience as part of a 1st and 2nd line IT Service Desk support team (preferably within a manufacturing or large enterprise ... where you can take your career. Job Summary The Service Desk Analyst is a customer facing...* Ensure a professional, customer focused and efficient IT support service are provided by all team… more
- Nuspire, LLC (Commerce Township, MI)
- …for processing and initial triage of support issues for Nuspire clients and projects. Service Desk Agents are responsible for supporting Service Desk ... Agent www.nuspire.com/careers About Nuspire: Nuspire is a leading managed security services provider (MSSP) founded over...access to Active Directory, Oracle databases and internal systems. Service Desk Agents support client… more
- SHI (Columbus, OH)
- **Job Summary** The ASG Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- SHI (Columbus, OH)
- **Job Summary** The ASG Managed Services Senior Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- SAIC (Scott AFB, IL)
- **Description** The National Security Customer Group of SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for ... to provide strategic, technical, and program management guidance and support services to facilitate the operations and...Systems Directorate (TCJ6). The successful candidate will join the Service Desk team assisting the users experiencing… more
- Xerox (Chesapeake, VA)
- …role. The Managed IT Services Representative will report to the Support Desk Manager. To accomplish this job successfully, an individual must be able ... Services customers. The Managed IT Services Representative ensures that service delivery adheres...environment with a desired goal of effectively delivering exceptional support to our clients from a remote call center… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …within the IT Service Management (ITSM) tool. + Provide on-site service support , installation, and configuration with PCs, smart devices, telephony, and ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching...and commercial customers in the areas of engineering, maintenance services , information technology, program support , logistics/base … more
- Amentum (Albuquerque, NM)
- Amentum is currently seeking a ** Service Desk Technician** to support an IT Managed Services program in Albuquerque, New Mexico. The overall program ... includes a 500+ work force performing Enterprise IT support , Service Desk , and Telecommunications support across multiple facilities and locations, for… more
- NuAxis Innovations (Falls Church, VA)
- …for resolving issues and maintaining customer contacts according to a specified service level. The support required includes Active Directory (AD), AD ... peripherals, printers, local network, etc. and provide on-site customer support and training. The Help Desk Specialist...maintain groups as required. + Log and report each service request and problem report. Requires familiarity with the… more
- ARServices (Millington, TN)
- …and Service Now tickets, performing Service Desk services and general communications between the technical support staff, system administrators, ... this position you will provide IT service desk and customer support services ...Operations Center (EOC), BUPERS On Line (BOL). The Help Desk Specialist will maintain a 24/7/365 managed … more
- IT Responsive (San Diego, CA)
- …interested in joining a fun, high paced team. We specialize in Managed Services utilizing Microsoft, AWS and VMWare technologies. Responsibilities: The ... LOCAL APPLICANTS ONLY Currently seeking full time MSP Help Desk L2 for an information technology professional services...MSP Help Desk L2 will interface with clients, internal … more