- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident , Problem , and Change & Release Management to join our team! **You Are:** + ... and implementing effective change management practices + Dynamic Manager of Major Incident , Problem , and Change & Release Management **You Will:** + Lead… more
- ServiceNow, Inc. (Santa Clara, CA)
- …reports to: Senior Manager , Major Incident Management** The **Senior Major Incident Manager ** plays a critical role in managing the resolution of ... a member of the Global Technical Support team, the Major Incident Manager should have...summary of the business impact and duration on the Problem Management team + Perform other duties and projects… more
- Lincoln Financial (Radnor, PA)
- …to the problem management process. * Participating in an on-call Major Incident Management rotation, including weekend support. **What we're looking for** ... our team! This position works in conjunction with the Manager as the focal point for major ...major Business technical incidents/problems, responsible for executing Critical Incident and Problem Management processes effectively. This… more
- IT Concepts (Austin, TX)
- …change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End ... (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). + Ensure the...not conflict with ongoing changes. + Work with Project manager and team members for project deliverables including but… more
- Truist (Raleigh, NC)
- …following job description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, leading, and ... SRE, or technology risk management experience, with at least 3 years leading major incident response in the financial or technical sector 2. Comprehensive… more
- Toyota (Plano, TX)
- … Incident Response Manager to play a pivotal role in managing major incidents and leading incident / problem management efforts. In this role, you'll ... resolution and minimal impact to our users. As the Incident Response Manager , you'll act as the...disruptions. **What You Bring** + 8+ years of demonstrable major incident experience in organizations that run… more
- LEGOLAND (Carlsbad, CA)
- …guest and employee experience, we are on the lookout for our Senior Security & Incident Manager !_** **ROLE Summary:** The **Senior Security & Incident ... with law enforcement and emergency agencies during and after major incidents, acting as the Resort's primary point of...regulatory working groups where appropriate. + Act as **Security, Incident ** and **Resort Duty Manager ** on a… more
- Broadridge Financial Solutions (Newark, NJ)
- …along the way, come join the Broadridge team. Broadridge is growing! We are seeking an Incident Manager to join our team in US! We are looking for someone to ... As a member of the GCIS Infrastructure team, the Incident Manager is both technically competent and...deviations and areas for improvements + Drive the Broadridge Major Incident Management Process for critical customer… more
- GRAIL (Menlo Park, CA)
- …For more information, please visit grail.com . We are seeking an experienced Senior Incident Response Manager to lead our Platform, security and incident ... closely with Platform Engineering and Cybersecurity teams to ensure seamless incident detection, response, and resolution. The ideal candidate has deep expertise… more
- Bank of America (Charlotte, NC)
- … triage efforts and failure scenario modelling and diagnosis with Problem Manager root causes for major incident / problem management investigations ... smart test reporting. + Champion reliability and stability by guiding incident response practices, postmortem reviews, and service-level objectives (SLOs) tracking.… more
- JPMorgan Chase (Columbus, OH)
- …Group, where innovation and technology converge to deliver exceptional products and services. As a Major Incident Manager within our Major Incident ... deliver to thrive. You will lead the management of Major Incidents with significant impact on the firm's lines...Analyze complex situations and trends to anticipate and solve incident , problem , and change management in support… more
- JPMorgan Chase (Tampa, FL)
- …as an operational member of Incident Management Team reporting to the Business Incident manager in the Tampa Command Center. + Assist in the development of ... the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global activity driven...the Business response across Operations, Client Service, Product for Major Incidents. + Assess risk and manage activities affecting… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... the resolution of Major Incidents for an enterprise or Government agency. This...3 years exposure to Service Management/ITIL framework and concepts ( incident , problem , change management, RCA) * 2+… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Description:** Seize your opportunity to make a personal impact as a **SCITLS Problem Manager ** supporting USSTRATCOM. GDIT is your place to make meaningful ... At GDIT, people are our differentiator. As a **SCITLS Problem Manager ** supporting USSTRATCOM in Offutt AFB,...criteria to determine categorization or escalation of events as problem , incident , or as event notifications. +… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …owning a Continuous Service Improvement plan + Serve as an escalation point and incident manager . + Coordinating actions of others as necessary to assist with ... team members in troubleshooting, issue resolution, or escalation. + Ticket management and major incident management at an enterprise scale + Process improvement… more
- University of Washington (Seattle, WA)
- …capabilities to optimize workflows and enhance efficiency. Drive the maturation of the incident and major incident processes. + Develop and implement ... IT SERVICES** has an outstanding job opportunity for a ** Manager , Service Desk** . **WORK SCHEDULE** + 100% FTE...drive continuous improvement initiatives for service delivery and support. ** Incident Management and Major Incident … more
- Marriott (Bethesda, MD)
- …storage, and/or application issues. 2 years minimum operations experience involving incident , problem , change, and release management that included leading ... incident management in a technology environment. . Strong problem -solving, organizational, and analytical skills. **Preferred Qualifications** . ITIL Foundations… more
- Belcan (Cincinnati, OH)
- …of support activities including incident response, service request fulfillment, problem management, escalation, and major incident coordination. * ... IT Support Services Manager Job Number: 357883 Category: -Software & Systems...Major Incident Coordination - Execute the Major Incident (MI) Process as needed. This… more
- Burlington (Edgewater Park, NJ)
- …Key responsibilities include overseeing Incident Management, Major Incident Management, Service Request Fulfillment, and Problem Management. The ... The Life** **Service Delivery** **Service Desk Leadership & Operations** + 24/7 Major Incident Management: Ensure seamless coordination between on-site and… more
- LA Care Health Plan (Los Angeles, CA)
- …and Process excellence organization and will be primarily responsible for Batch Support and Major Incident Management. The Manager will provide end to end ... Manage Operations/maintenance activities to upkeep Production environments/functions. Act as an Incident Manager and, communicate and provide coverage for… more