- Helen Ross McNabb Center (Morristown, TN)
- …where you work make the decision to work where you are valued! Join the McNabb Center Team as the Hamblen CSU Team Leader today! The Hamblen CSU Team Leader TYPICAL ... Leader will also serve as liaison with CSU Reception Center Staff in assisting with admission and discharge planning...for post CSU services. * Serves as a clinical member of the multi-disciplinary team, providing treatment, rehabilitation, and… more
- United States Senate Federal Credit Union (Staunton, VA)
- …the Credit Union in a courteous, engaging, professional manner and provides excellent member service to both members and internal teammates. Is efficient, ... in accordance with established policies and procedures, provides quality service to all members via the call center...be discriminated against on the basis of disability. Keyword: Member Service Representative From: United States Senate… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …by resolving issues/problems via all contact channels. ESSENTIAL RESPONSIBILITIES: + Handle member contact via all contact channels to promote a ... member . + Effectively, accurately and articulately handle member contact via all contact ...combination of education and experience. Associate's degree preferred. Customer Service and/or call center experience, previous experience… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …$18.90 - $28.36 Position Type Full Time Job Description PURPOSE OF JOB: Member Contact Center Representatives are accountable for handling communications ... I without supervision + Meets established individual sales and service goals + Researches and resolves complex member...attendance within company and department policy guidelines. + Notify Contact Center management of any service… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …Day. Aspirus Health in Wausau, WI is seeking a VP - SYSTEM PATIENT SERVICE CENTER to join our NURSING CONTACT CENTER team! The Vice President (VP), ... patient flow and satisfaction. This position serves as a member of the Aspirus Medical Group Executive Leadership Team...here (https://www.aspirus.org/about) to learn more. Position VP- SYSTEM PATIENT SERVICE CENTER - NURSING CONTACT … more
- Broadview FCU (Albany, NY)
- …and our community then you have come to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing the ... daily operations of the MSC team, ensuring exceptional member service and optimal performance. This role...(2) years of people supervisory experience in a call center is required, preferably within a financial institution such… more
- Broadview FCU (Albany, NY)
- …and delivers an exceptional member experience. Reporting to the VP of the Member Service Center , this role is critical in driving operational ... team of approximately four supervisors, ensuring consistent execution of service and performance standards. + Champion a culture of... support. Minimum Job Qualifications: + 5+ years of contact center experience, including 2+ years in… more
- GE Appliances, a Haier company (Louisville, KY)
- …develop and execute an enterprise AI strategy across all areas of our contact center organization-including Service , Home Delivery, Parts, Builder Support, ... business transformation. **Preferred Qualifications:** + Familiarity with contact center platforms (eg, cloud telephony, Salesforce Service Cloud, Oracle)… more
- Broadview FCU (Albany, NY)
- …leadership Minimum Job Qualifications: + 5+ years of experience in digital banking, remote service , or contact center leadership, including 2+ years in a ... Supervisors and their teams to deliver exceptional 24/7 digital member service , ensuring a hospitality-forward culture focused...and compete for jobs. If you would like to contact us regarding the accessibility of our Website or… more
- University of Virginia (Charlottesville, VA)
- Thank you for considering a customer service Contact Center position...in everything we do for our patients. As a Contact Center team member at ... of a team dedicated to providing compassionate care. Contact Center team members are the face...School Graduate or Equivalent Experience: 1 year of customer service or call center preferred Licensure: None… more
- Broadview FCU (Albany, NY)
- …scheduled day off durring the week. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service ... over the phone. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering… more
- Peckham, Inc. (Battle Creek, MI)
- … Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives. The responsibilities include coaching, ... the meeting of service level requirements + Supervise department tasks and contact center activities + Maintain accurate department records + Complete and… more
- EverBank (Irvine, CA)
- … Contact Center Specialist Lead directly supervises Contact Center staff that provide outstanding customer service to the organization's customers. ... as outlined by internal standard operating policies. Through effective supervision, the Contact Center Specialist Lead contributes to high quality customer … more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... standards, maintaining a high level of patient/family centered care and service , patient and staff satisfaction, program development, managing and developing teams,… more
- Peckham, Inc. (Lansing, MI)
- … Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. ... to all Peckham policies and procedures + Supervise the service center representative team by helping with...using specialized equipment. Business Line: Contact Center Solutions Location: Lansing, MI Worker Sub-Type: Staff Member… more
- USAA (Charlotte, NC)
- …of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, ... + Responsible for Executive level summaries and insights on contact center performance and both short and...employees. They are the heart and soul of our member - service culture. When you join us, you'll… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- … Associate - 250336 : N/A Description Job Summary: The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product & ... in the role provides prompt and professional high quality service and solutions on a consistent level. He/She will...attend training to develop job skills, products/services knowledge, and Contact Center skills. This individual works well… more
- Peckham, Inc. (Grand Rapids, MI)
- …a sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: Grand Rapids, MI Worker Sub-Type: Team Member ... candidates, both people with and without disabilities. Peckham Inc. - Contact Center Research Representative IMPORTANT INFORMATION: Starting Wage: $19.13… more
- Public Storage (Plano, TX)
- …Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on ... **Top 10% for Diversity and Inclusion** . We're a member of the **S&P 500** and **FT Global 500**...implementation of advanced contact center technologies, with a strong focus… more
- American Airlines (Dallas, TX)
- …and work life and hop on board! **Why you'll love this job** + This job is a member of the Contact Center - Reporting and Analytics Team within the Customer ... ensuring that leaders, through the Customer Experience, Reservations and Service Recovery organization, have access to the data that...data visualization. + Executes the strategic data vision for Contact Center analytics, ensuring that data is… more
