- TekSynap (Rockville, MD)
- **Responsibilities & Qualifications** The Tier I- NOC Technician provides Network Operations Center support and front-line communications, monitoring, ... TEAMS, MS Exchange Management Console, Internet Explorer. + Provide Tier I support to resolve problems on...obtain Public Trust **Overview** We are searching for a Tier I- NOC Technician to join… more
- Leidos (Hill Air Force Base, UT)
- …in our TRANSPORT / IP (TRIP) NOC for a TRANSPORT / IP (TRIP) NOC TECHNICIAN at Scott AFB. **Due to contract requirements, US Citizenship is required along ... or path to resolution is identified and documented in ticket. * Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 … more
- Leidos (O'Fallon, IL)
- **Description** Leidos has a career opening for a **Transport/IP (TRIP) NOC Technician ** **at Scott AFB, IL.** This position requires **U.S. citizenship and an ... or path to resolution is identified and documented in ticket. + Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 … more
- TEKsystems (Washington, DC)
- …suitable for the knowledge management repository. -Provide on-site troubleshooting and repair support for ExecHelp and Tier III teams during off-hours, including ... and interface statuses. -Escalate issues by liaising with DOT Tier III teams, opening and assigning ITTSM tickets, and...a minimum of 2 years of related experience providing support to an enterprise operation center (or NOC… more
- Dobson Fiber (Oklahoma City, OK)
- …diagnosis and guiding users through step-by-step solutions in a call center environment. The Tier 1 NOC tech fields calls from user base and creates the ... The NOC Engineer I will provide technical software, hardware...passes all Level Three requests on to a Network Technician ; and follows up on the ticket to its… more
- Leidos (Reston, VA)
- …etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA. Work Schedule is as follows: ... * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support (75% and… more
- CoreSite (Reston, VA)
- …of digital infrastructure while nurturing your professional growth and success. Operations Support Center Technician 's Role: As a member of CoreSite's Operations ... Support Center (OSC) team, the OSC Technician will be responsible for ticket and request management,...to ensure accurate monitoring and provisioning. + Responsible for tier 1 trouble shooting on the CoreSite customer facing… more
- Watershed Security (Norfolk, VA)
- …Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: ... is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems...in some or all of the following areas: enterprise-level tier 2/3 computer network support , server virtualization… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …for Help Desk ( Tier I/ Tier II), Network Operations Center ( NOC ), and Site Support services. Responsibilities include oversight of team performance, ... service request workflow. + Create and update Help Desk, NOC , and Site Support documentation and knowledge...+ Analyze performance metrics and implement improvements across IT support areas. + Review technician tickets for… more