- TEKsystems (Overland Park, KS)
- Description The Tier 2 NOC Support Engineer is a technical escalation point and mentor for Tier 1 support . This role is responsible for managing more ... the more complex tasks and the enablement of the Tier 1 support team. Required Qualifications *...team. Required Qualifications * * 3+ years in a NOC , IT operations, or infrastructure support role.… more
- TekSynap (Rockville, MD)
- …support to resolve problems on internal and customer systems and escalate problems to Tier II /III support as per Standard Operating Procedures. + Escalate ... **Responsibilities & Qualifications** The Tier I- NOC Technician provides Network Operations Center support and front-line communications, monitoring, … more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... make a difference. **Responsibilities:** As a teammate on our NOC , you'll be challenged with hard support ...** ** **DOD 8570 Certification** **Required:** + Current IAT II certification **Clearance Requirement:** + Minimum TS/SCI and ability… more
- Virtual Service Operations (Lorton, VA)
- …and performance! Opportunity: VSO is seeking a skilled and detail-oriented Tier 2 - NOC Network Analyst II to join our growing team in Lorton, Virginia. This ... NOC Network Analyst II * Lorton,...Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support . + Perform advanced troubleshooting… more
- Leidos (Hill Air Force Base, UT)
- …coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II ; Record, assess, track, and ... or path to resolution is identified and documented in ticket. * Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 … more
- Virtual Service Operations (Lorton, VA)
- …critical network infrastructure. Opportunity: VSO is seeking a highly skilled and experienced Senior NOC Network Engineer ( Tier 3) to join our team in Lorton, ... as the escalation point for complex network issues from Tier 1 and Tier 2 support...existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2 NOC… more
- Leidos (Ogden, UT)
- …coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II . * Record, assess, track, and ... or path to resolution is identified and documented in ticket. * Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 … more
- Leidos (O'Fallon, IL)
- …coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II . Record, assess, track, and ... or path to resolution is identified and documented in ticket. * Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 … more
- Virtual Service Operations (Lorton, VA)
- …planning, performance optimization, and future-proofing of network infrastructure. + Mentor and support NOC staff across all tiers to build technical ... evolution of our network systems. Opportunity: VSO is seeking an experienced and innovative NOC Network Solutions Engineer ( Tier 4) to join our team in Lorton,… more
- Leidos (Ogden, UT)
- …coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II . + Record, assess, track, and ... or path to resolution is identified and documented in ticket. + Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 … more
- GovCIO (Hines, IL)
- …capabilities of the VA's network gateways + Supports the VA NOC by providing Tier II network engineering support + Respond to Help Desk escalations via ... We are looking for a qualified network engineer to support the Network Edge Operations team. You will work...email, or the VA's ticketing system. + Maintain existing NOC processes and procedures as well as recommend improvements… more
- CACI International (Reston, VA)
- …with enterprise support problems where you will coordinate with other NOC and Operational staff to address break fix, minor configuration update, schedule add ... Network Operations - Tier 2 NETOPS- Clearance Sponsorship Job Category: Information...members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical… more
- CACI International (Washington, DC)
- …with hard complex support problems where you will coordinate with other NOC and Operational staff and be asked to lead and preform platform upgrades. You ... Network Engineer- Tier 3- Intelligence Community Job Category: Information Technology...Updates knowledge articles and handles "how to" questions. + Support KM management by entering solutions into the Solutions… more
- L3Harris (San Antonio, TX)
- …recording in high-pressure situations involving a high degree of significance + Ensure the NOC Tier I/ II /III engineering team's number 1 priority is to ... Security Services + BMC trouble ticketing systems Essential Functions: + Supervise NOC staff to include: management of schedule, workload assignment, and performance… more
- ManTech (South Burlington, VT)
- …but are not limited to:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical troubleshooting ... and Closing service requests + Manage technical services and support at the Tier I level, including...the past 5 years. + DoD 8570 IAT Level II certification + A bachelor's degree in a technical… more
- CACI International (Tampa, FL)
- …and be part of shaping the future of enterprise communications! **Responsibilities:** As a Tier 3 NOC Network Engineer, you will: * Lead complex network ... implementations, installations, and technical refresh projects * Coordinate with NOC and operational staff to resolve challenging support issues * Spearhead… more
- DISH Network (Plano, TX)
- …The NS Engineer will operate with urgency and precision, escalating issues to Tier II teams when necessary and supporting end-to-end monitoring and resolution ... Mobile is seeking a Network Surveillance Engineer I to support DISH' 24/7 Network Operations Center ( NOC ). This role plays a critical part in ensuring network… more
- CACI International (Doral, FL)
- …US * * * CACI is looking for a Journeyman Network & Systems Engineer in support to the SOUTHCOM customer in Doral, Florida. The Network & Systems Engineer will be ... with a team of network engineers, system administrators and voice engineers in support of a geographically dispersed regional network. The SRNE will be responsible… more
- CACI International (Chantilly, VA)
- …* * * **The Opportunity:** CACI is looking for an Enterprise Watch Officer to support our customer to provide a common set of required EIT services across 187 bases ... Ensure the team escalates all issues unresolved at a Tier 2 level to Tier 3 to...as an escalation point for operations. + Provide on-call support as needed. + Monitor network performance using various… more
- TekSynap (Fort Belvoir, VA)
- …+ Deployment of a separate Pulse Secure Remote Access VPN architecture be able to provide tier II /III troubleshooting support + Support the design and ... connectivity and operations between the DLA WAN, the DLA's NOC , and DISA's NOCs + Coordinate with the government...+ Wireless technologies + IPv6 transition and transition + Tier III network troubleshooting + Provide network engineering services… more