- BigBear.ai (Tysons Corner, VA)
- … Tier 1 helpdesk support for end-users Work in collaboration with Tier 2 and 3 technicians Provision and deprovision accounts Setup and maintain devices ... Tysons, VA office and will be expected to be onsite 3 days a week. This position will offer...remote management Cloud technologies (Office 365, Azure, AWS, etc.) Helpdesk ticketing systems (Remedy, Heat, ConnectWise, Autotask, etc.) L2… more
- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Innovative Management & Technology Services (Rockville, MD)
- …when needed, but primarily provides more advanced Tier 2 and Tier 3 support to the Helpdesk , addressing more complex technical issues and ensuring ... robust maintenance of IT systems. Responsibilities: + Provide day-to-day onsite support for the organization's secure LAN users, virtual...manage Anti-Virus and Anti-Malware across all hosts. + Subtask 4. 2 .7 - Helpdesk Support: Provide Tier… more
- Innovative Management & Technology Services (Rockville, MD)
- …security standards. Manage Anti-Virus and Anti-Malware across all hosts. + Subtask 4. 2 .7 - Helpdesk Support: Provide Tier 2 and Tier 3 support to ... 2 years of experience in systems administration and helpdesk support, ideally in a hybrid IT environment. +...+ Must possess or be able to obtain a Tier 2 Public Trust clearance. Tools and… more
- Nationwide IT Services, Inc. (Pensacola, FL)
- Desktop Support Specialist - Tier 2 Pensacola, Florida Apply Now Nationwide IT Services (NIS) is seeking a Tier 2 Desktop Support Specialist to ensure ... incident resolution process is effectively executed by resolving helpdesk tickets submitted by users via ticketing system (Servicenow) to track progress and document… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The Rapid Response Engineer is responsible for providing Tier 2 helpdesk end-user support, and Server and infrastructure support for small to ... escalated from the Cloud Services team members to troubleshoot reported issues in a helpdesk environment + Analyze and respond to Server and infrastructure alerts + … more
- Kelly Services (Allen, TX)
- …issues to the appropriate internal teams. + Track and resolve issues + Interface with Tier 2 on customer issues and comments + Help Maintain online Knowledge ... hours a day 40 hours a week **Interview Process:** 2 - 1st interview in person onsite , 2nd...calls from customers + Customer Advocate **Experience Requirements** + 2 -3+ years of experience in IT helpdesk … more
- SMX (Patuxent River, MD)
- …Network administration including user account management, firewall, office systems and applications. + Provide Tier 2 and Tier 3 support for small enterprise ... Security Clearance. Top Secret/SCI preferred** + Available to work onsite at Patuxent River NAS 5 days/week + Must...working in a DoD environment preferably within a DoD helpdesk . + 3 years Network Administration experience. + Cisco… more
- Samsung SDS America (Plano, TX)
- …for Windows server systems in a multi-platform setting + Facilitate technical support between tier 2 and the systems/network team + Guide PC/OA Support in the ... be part of the role. The team is working onsite in our office in Plano, TX. This role...in Information Technology, Computer Science, or Similar Field + 2 + years of experience in IT Support ( Helpdesk… more
- ProSphere Tek (Landover, MD)
- …and repairs on a mass scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but ... resolution skills for federal government client(s) strongly preferred. + 1- 2 years of practical work experience providing general IT...general IT support / Help Desk Tiers 1 and 2 + 1- 2 years of supporting PC's… more
- Insight Global (New Castle, DE)
- …and customer service experience . Basic LAN/ WAN and VPN troubleshooting experience Elevated, tier 2 service desk experience - A+, Network+, or Desktop Dell ... service and communication skills, and be willing to go onsite to the office in New Castle, Delaware 1.... Skills and Requirements . 1-3 years of professional helpdesk analyst experience, ideally supporting a large company of… more
- TEKsystems (Baltimore, MD)
- …ticketing system (prefer Jira) to create reports that help to define standards across the helpdesk . 2 . Ability to help resolve day to day technical issues that ... is looking to hire a Desktop Technician to work onsite in Baltimore City. The customer is a smaller...will be responsible for taking escalated calls from the Tier 1. This could range from day to day… more
- CAI (Camas, WA)
- **Job ID Number** R2826 **Employment Type** Full time **Worksite Flexibility** Onsite **Job Summary** As a Desktop Support Technician you will perform a variety of ... other duties such as network support, printer support and helpdesk support as needed + Install, configure and administer...projects under minimal supervision or guidance + Provide 1st/2nd tier support for most help desk related issues +… more
- Patten CAT (Cedar Rapids, IA)
- …(answering help desk tickets, resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the Altorfer ... organization. Basic Duties + Assist Helpdesk staff with diagnosing and resolving computer problems and...with clean driving record. This includes no more than 2 minor violations within the past 3 years and… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …Technician. Clearance:Active DoD Top Secret Clearance with SCI eligibility determination Work Schedule: Onsite Shift Work Role Overview: The Technician is part of a ... Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on the quality of… more