- Omni Hotels (Asheville, NC)
- …communication needs in accordance with Omni Standards Responsibilities + Answer incoming telephone calls to the hotel efficiently and courteously. + Direct phone ... calls and messages to appropriate personnel or guest. + Assist all guests and employees. + Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel. +… more
- Omni Hotels (Austin, TX)
- …room key access according to front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures and Alarm System ... a main liaison between guest and the hotel during Overnight Hours. + To appropriately protect confidential guest information...in the PBX department. + Be familiar with guest scenarios and… more
- Marriott (Boca Raton, FL)
- …a Guest Service representative and manager on duty during the nighttime hours. Act as PBX operator during the audit shift. Participate in all training and cross ... a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise… more