- Pharmpix (Guaynabo, PR)
- POSITION SUMMARY The Pharmacy Help Desk Call Center Representative reports to the Pharmacy Help Desk Call Center Supervisor and is ... transaction, reimbursement, payment, and other required information in accordance with PharmPix Pharmacy Help Desk Call Center performance metrics. 2.… more
- Independent Health (Buffalo, NY)
- …benefits and a culture that fosters growth, innovation and collaboration. **Overview** The Pharmacy Help Desk Representative will be responsible for ... service levels and increasing the pharmacist satisfaction rate, the pharmacy help desk representative will...customers. + Attend customer service training sessions and additional pharmacy system training as needed. + "On- call "… more
- University of Pennsylvania (Philadelphia, PA)
- …Omnicell operational issues + Facilitate maintaining equipment/electronic functionality by submitting help desk tickets promptly for any malfunctioning equipment ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...requests for any needed repairs + Promptly submit IT help desk tickets when deemed necessary +… more
- WMCHealth (Valhalla, NY)
- …systems to increase efficiency. 25. Provide support of system issues/problems as triaged from the Help Desk 26. Serve as the point person within IS for clinical ... Oncology Pharmacist - Pharmacy Informatics Company: WMC Advanced Physician Services PC...in order to allow for routine server maintenance 29. On- Call support which may include scheduled 24/7 support. 30.… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- … resolution of customer service issues to insure complete client satisfaction. + Provide Help Desk resolution of Pharmacy Network problems to insure complete ... peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and… more
- Kelly Services (Louisville, KY)
- …job titles: Customer Service Rep, Customer Service Agent, Customer Support Associate, Help Desk , Customer Operations, Support Specialist, Client Support, Sale As ... high volume call center + One (1) year of work experience in a pharmacy or call center environment preferred + Must have proven ability to provide… more
- Ethos Veterinary Health (Bothell, WA)
- …Service Manager plays a key role in leading and supporting our front desk team. This position provides guidance, supervision, and day-to-day oversight to ensure ... and an excellent experience for clients and their pets. You'll help foster a culture of compassionate, high-quality service across every interaction-whether… more
- Independent Health (Buffalo, NY)
- …enhancing member and provider relationships by increasing satisfaction through leadership of the Pharmacy Help Desk and Member Services teams. The manager ... or customer service, to include experience in a call center, required. Experience with pharmacy online...productivity, and quality standards for team members. + Manage Pharmacy Help Desk and Member… more
- Ardon (Portland, OR)
- …seeking a Lead of Referral & Billing Services to join our award-winning specialty pharmacy team. About Ardon Health At Ardon, we are passionate about our mission to ... the Oregonian in 2021, 2022, and 2023* Our specialty pharmacy Our state-of-the-art specialty pharmacy provides medications...to be a resource where patients can turn for help . What it's like to work with our team… more
- Capgemini (Cincinnati, OH)
- …Experience in working with Plan and Pharmacy Benefits Manager Setting up Pharmacy call center Pharmacy member materials Provider Materials State ... and tools Partner with business to plan and support desk and onsite State Readiness reviews Work with the...proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining… more
- CenterWell (Callahan, FL)
- **Become a part of our caring community and help us put health first** The Receptionist is responsible for the front desk operations of a healthcare facility. ... of the center. You will welcome patients and coordinate front- desk activities. The ideal candidate will have a friendly...independent problem solving and with a goal of first call . **Use your skills to make an impact** **Required… more
- VCA Animal Hospitals (Seattle, WA)
- …very important support role for the enitre hospital. In this role, you will help our clients and their pets feel welcomed and appreciated! The ideal candidate should ... and Make Appointments 3. Maintain Charts and Computer Records 4. Pharmacy and Retail Sales 5. Marketing Implementation 6. Maintenance/Housekeeping 7. Financial… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …performance metrics including: + Mean Time to Repair (MTTR) + Available System Time + Help Desk Ticket Closure within SLA + Ticket reduction + Drive root cause ... - Infrastructure & Support Job Details Job Location Polaris Pharmacy Services of Ft Lauderdale - Ft. Lauderdale, FL...+ Network design and optimization activities. + Telephony and call routing management leadership and guidance for supporting team… more
- VCA Animal Hospitals (Kennewick, WA)
- …and Make Appointments 3. Maintain Charts and Computer Records 4. Pharmacy and Retail Sales 5. Marketing Implementation 6. Maintenance/Housekeeping 7. Financial ... understand client needs and initiate the process of meeting those needs. - Help new clients completely fill out the registration form. Inform new clients about… more
- CVS Health (Sacramento, CA)
- …tasks performed. + Collaborates with other members of the technology team, including help desk personnel, network engineers, and software developers. + Provides ... status and downtime procedures and is typically located within a call center. Collaborates with network services, software systems engineering and/or application… more
- Brookfield Properties (Los Angeles, CA)
- …applications and hardware across the organization. The Technical Support Specialist will help ensure the performance and stability of essential systems and tools, ... project involvement, and 5% training and development. + Service Desk shifts: 7:00 AM-4:00 PM, 8:00 AM-5:00 PM, and...an IT support role. + Experience working in a call queue environment is a plus. + Familiarity with… more
- CenterWell (Greensboro, NC)
- **Become a part of our caring community and help us put health first** The Medical Receptionist is responsible for the front desk operations of a healthcare ... consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. * Must be passionate about contributing to an organization… more
- Walgreens (Miramar, FL)
- …ensures they are directed to their appointment in a quick and efficient manner + Help coordinate and keep an up to date list of incoming visitors, meeting and events ... timing) + Hosts will be personally notified via phone call , email or text of their guest arrival /...signage is working and in proper order for front desk areas (see additional requirements for 108 and 200)… more
- Clark County, NV (Las Vegas, NV)
- …+ Provides customer support and resolves systems issues through the financial systems " help desk " function which provides County departments and a variety of ... be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Some positions may… more
- CenterWell (Surprise, AZ)
- **Become a part of our caring community and help us put health first** The Receptionist 1 is responsible for the front desk operations of a healthcare facility. ... consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. * Must be passionate about contributing to an organization… more
