- Motion Recruitment Partners (Chicago, IL)
- Phone Support Service Desk Analyst Chicago, Illinois **Hybrid** Contract $30/hr - $42/hr Join a global, highly structured enterprise with a reputation ... for operational excellence. We're hiring a Phone Support Service Desk Analyst to help manage frontline IT needs for a professional services team. In this… more
- Spire Energy (St. Louis, MO)
- …into our Smart Desk ticketing system. This position provides Tier I support and customer service to end-users for all systems, applications, and hardware ... Service Desk Specialist Date: May 4,...phone calls and chat messages to the Smart Desk , providing Tier I support and customer...to the Smart Desk , providing Tier I support and customer service to users on… more
- NTT America, Inc. (Fargo, ND)
- …will be a part of our Technical Support Service Desk . The support is for all contact types including phone , email, chat, and self- service . This ... apply now. We are currently seeking a Healthcare Technical Support Service Desk Associate- REMOTE...presence at the designated workspace and remain in the phone queue for the entire 8 to10-hour shift, with… more
- TEKsystems (Portland, OR)
- …is seeking a detail-oriented and proactive individual for an entry-level System Support Specialist/ Service Desk position within the Central Operations ... escalating when required. + Undertake additional duties as assigned. Phone Support : + Log into phone...for first-call resolution. + Document all incoming calls as service desk tickets. Email Support :… more
- CompuCom (Jacksonville, FL)
- …old equipment **Skills and Qualifications** **:** + Previous experience in Help Desk / Service Desk support + Vendor Management experience + CompTIA A + ... reemployment assistance. Our client is currently seeking a qualified ** Service Desk & EUC Support .../ laptop support + Provide help line support + Take phone calls from the… more
- Tarleton State University (Stephenville, TX)
- … service -level agreement (SLA) compliance and ensuring alignment with university support standards. The Manager, Service Desk provides operational ... IT support . This role oversees Tier 1 service delivery through phone , walk-in, and online...leadership for the university's central IT support desk . This includes oversight of daily service … more
- State of Massachusetts (Chelsea, MA)
- …the Role:* EOTSS is seeking to hire a* Service ** Desk **Analyst*to join the*End**User** Support **Team*. The Service Desk Analyst is the first point of ... Support Contact Center. The primary role of the Service Desk Analyst is to handle the...troubleshoot, and track incidents and requests received either through phone , email or work management system for all Tier… more
- Arena Technical Resources, LLC (Washington, DC)
- … Supervisor is responsible for managing the day-to-day operations of the service desk , ensuring that all requests for support are handled in a timely and ... - Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide… more
- Golden Route Operations (Las Vegas, NV)
- …Vegas State NV Shift All Type of Shift Full Time Department Information Technology Service Desk Support Specialist 1 Golden Entertainment Corporate (Las ... and corporate offices. Responsible for the answering of the Service Desk line, and email requests for...Essential Functions and Responsibilities: + Answer and handle multiple phone calls while multitasking + Facilitate the escalation of… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications ... support assisting to deconflict resource allocation issues providing efficient help desk support and services to the enterprise. Review and provide… more
- CACI International (Denver, CO)
- …environment Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred Degree or ... Integrated Service Desk Account Manager - Day...first level support for inbound incidents and Service Requests Provides front line phone and… more
- TEKsystems (Raleigh, NC)
- …requests of complex difficulty o Reply to service desk tickets, answer the service desk phone line o Try to forecast issues pertaining to changes ... less experienced team members. Skills Help desk , Service desk , Troubleshooting, Technical support ,... is provided primarily through our service desk ticket system, but will also include phone… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Support Sr with GDIT. A career in ... operate. At GDIT, people are our differentiator. As a Service Desk Support Sr you...+ System Certificate renewals, + PC/Server rebuild, tech refresh ( phone and phone system deployment). **RELATED TECHNICAL… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... stakeholders using various platforms including email, MOCS ticketing system, phone and screensharing which includes integrating oneself in handling...for various initiatives, as necessary, across the agency in support of the Service Desk … more
- CACI International (Chantilly, VA)
- …Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the primary point of ... first level support for inbound incidents and Service Requests + Provide frontline phone and...and/or support experience working in a Help Desk , Service Desk , or Call… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be ... (CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1...in the following Information Technology Infrastructure Library (ITIL) modules: Service Operation, Operational Support and Analysis, and/or… more
- TEKsystems (Schaumburg, IL)
- …of ticket issues. Skills Help desk support , migration, intune, Customer service , Troubleshooting, Help desk , Phone support Top Skills Details ... Help desk support ,migration,intune,Customer service ,Troubleshooting,Help desk , Phone support Additional Skills & Qualifications 2-3 years of … more
- City of College Station (College Station, TX)
- …in the field of technology support services. Individuals will provide help desk level customer service and resolve end user requests. Problem resolution may ... IT Service Desk Rep / Intern (Part-time,...as well as require that the individual give both over-the- phone and hands-on help at the desktop level. This… more
- TEKsystems (New York, NY)
- …On a day to day basis, the successful candidate will monitor and answer the Service Desk phone , e-mail message queues and automated triggered request queues. ... is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line… more
- Leidos (Shaw AFB, SC)
- **Description** Job Description The Leidos National Security Sector is hiring for an upcoming ** Service Desk /VTC Technician** to support US Army Central G2. ... Intelligence Enterprise IT Systems as well as network administration support for an organization comprised mostly of a Microsoft... service + Submit, update, and monitor the service desk ticketing system for all in-coming… more