- Entergy (West Monroe, LA)
- …**Legal Entity:** Entergy Services, LLC **Job Summary / Purpose:** A detail-oriented and proactive Workforce Management (WFM) Analyst to join our team. This role is ... dashboards, and reports to develop short-term and long-term strategies for Residential/SMB Customer Journeys (including Contact Center and Meter to Cash) and track… more
- Waystar (Louisville, KY)
- …clients to become more efficient and successful. The primary responsibility of the Agent is to provide exceptional support to our clients by handling incoming ... inquiries through web cases, chats, and system feedback. Proactive problem identification, communication and resolution are essential in providing superior client… more
- Entergy (Montz, LA)
- …for Team Leaders in their absence. + Maintains regulatory compliance and is proactive in avoiding reportable violations and if an event occurs, coordinating with all ... to supervision. + Must be comfortable being a change agent with the goal of improving processes and plant...identify solutions. + **Impact -** Impacts a range of customer , operational, project or service activities within own shift… more
- CenterWell (Houston, TX)
- …+ Must be passionate about contributing to an organization focused on continuously improving customer experience + Must provide a high speed DSL or cable modem for ... heard, and respected. + Pro-active, positive attitude, and comfortable being a change agent + Ability to lead and facilitate meetings with MDs, Operations Leaders… more