- PPL Corporation (Louisville, KY)
- …This role focuses on process improvement and adapting to changing priorities. The Process Manager position serves as the owner and leader of ITIL processes ... more years of direct supervisory experience. + Understanding of ITSM applications and processes. + Proven experience as an...applications and processes. + Proven experience as an ITIL Process Manager with a focus on service… more
- Motion Recruitment Partners (Scottsdale, AZ)
- ITSM Change Manager Scottsdale, Arizona **Hybrid** Contract $60/hr - $65/hr Our client is seeking an ITSM Change Manager for their Scottsdale location. ... Certification required. + Excellent written and verbal communication skills, including process documentation. + Strong analytical skillset required. + Ability to… more
- Leidos (San Antonio, TX)
- **Description** Looking for an exciting opportunity to make an impact as ITSM Problem Manager ? 1901 Group (A Leidos Company) has an exciting Problem Manager ... to start in June 2024. This IT Service Management ( ITSM ) Problem Manager position is a specialized...involve working with Change Management to implement permanent fixes, process improvements, or updates to documentation and training. +… more
- Lineage Logistics (Novi, MI)
- A Lineage Logistics ITSM Implementation Project Manager is responsible for the successful implementation of large, complex, global technology projects. The role ... means that in addition to being a great project manager , an ideal candidate will need to be able...final project solution . Mentor teams on best practices, process improvement and project management skills Education and Work… more
- NCR Atleos (Frisco, TX)
- …continual reinforcement of requirements for Changes. + Drive the Change Management process to ensure change requests are submitted properly, reviewed, and acted upon ... + Drive steady state and continuous improvement in the ITSM operations support of the organization . + Schedule...and a minimum of 4 years of demonstrated in ITSM Change Management and/or information technology. Or any equivalent… more
- Cayuse Holdings (Columbus, OH)
- …business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps ... cost, increased profitability, and accelerated time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service Now skills in… more
- SOS International LLC (Fort Huachuca, AZ)
- …an **ITIL Senior SME** in **Fort Huachuca, AZ** . The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process -based approach ... task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. **Essential Job Duties** + Responsible for all… more
- ICF (Reston, VA)
- …technology-driven department, seeking a Software Asset Management Process Area Manager to implement best-practice ITSM asset management processes for a ... of our client's business. **Responsibilities include:** + Perform the Process Manager role for the software asset...for software asset management within the IT Service Management ( ITSM )/ITIL task area + Ownership of the assets and… more
- CACI International (Chantilly, VA)
- …Provider and Mission Partners through the MSI Governance model. + Collaborate with ITSM Process Owners to design, develop, test and implement solutions as ... Service Relationship Manager (SRM) Job Category: Information Technology Time Type:...Interpret customer requirements to support onboarding activities to the ITSM Ecosystem and ServiceNow tool. + Identify solutions based… more
- Three Saints Bay (Washington, DC)
- …the DPAS Warehouse Module used to track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy, and attach a signed bill ... **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051**...of lading or receipt to the ITSM work orders for vendor payment. + Review daily… more
- Amazon (Austin, TX)
- …in an enterprise environment, with a deep understanding of the core ITSM , Knowledge Management, and Workforce Optimization process areas and capabilities. ... Description We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You will play a crucial role in… more
- Amazon (Austin, TX)
- …ServiceNow in an enterprise environment, with a deep understanding of the core ITSM , Incident, Request, and Change Management process areas and capabilities. - ... Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a crucial… more
- Amazon (Seattle, WA)
- …with ServiceNow in an enterprise environment, with a deep understanding of the core ITSM , Event Management, and Discovery process areas and capabilities. - ITIL ... Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a crucial… more
- Sinclair Broadcast Group (Atlanta, GA)
- …with local engineers at RSN offices. **The Game Plan** : (What you will do) + Process and manage ITSM incidents and changes + Act as the point of contact ... We are seeking an experienced ** Manager , End User Compute** to add to our...Strong customer service experience. + Strong IT Service Management ( ITSM ) experience. + Excellent written and verbal communication skills… more
- Zimmer Biomet (Warsaw, IN)
- …within the employer. Acts as an advisor or mentor rather than a direct manager . The tasks the role performs are oriented toward the strategic, top-level guidance of ... enhancements based on those requirements Collaborate with Financial Shared Services process leads to identify, qualify/ quantify, and prioritize tactical solutions… more
- General Dynamics Information Technology (Arlington, VA)
- …The Change Manager performs the day-to-day management of the change process , ensuring all process activities are properly performed, including: + Reviews ... Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Business Process Analysis **Skills:** BMC Helix,Change Management,IT Service Management Tools… more
- Insight Global (Dover, DE)
- Job Description A large utilities company is looking for a Service Desk Manager to take over their team. The Service Desk Manager is responsible for managing the ... the helpdesk analysts and agents, handle incidents, requests and problems utilizing ITSM best practices. This role will support technology projects as needed. *… more
- Insight Global (Irvine, CA)
- Job Description Insight Global is looking for a Change Manager /Configuration Manager /Business Analyst who has strong experience in reviewing change requests, ... reviewing IT Service Managment ( ITSM ) processes, incident management requests, etc. You will be...due to a disability during the application or recruiting process , please send a request to ###@insightglobal.com . To… more
- XPO, Inc. (Portland, OR)
- …supply chain management + Proven track record of ability to drive and implement process improvements **About the Manager , Technology VMO job** Pay, benefits and ... Manager , Technology VMO - Hybrid Requisition Id: 372475...in large, multi-state, multi-national IT departments + Knowledge of ITSM (IT Service Management) operations or service management processes… more
- Bentley Systems (Exton, PA)
- …internal support and configuration management teams. + Define and manage a comprehensive ITSM support process model. + Includes policies, and procedures that ... **Senior Manager , Support Services** **Location:** Home-based/Hybrid, Exton, PA (EDT...an escalation point for internal support incidents. + Identify process and technology solutions, improvements, opportunities, and platforms for… more