- Principal Financial Group (Des Moines, IA)
- …enable a world where financial security is accessible to all. The Customer Experience Product Manager will be a strategic thinker dedicated to spearheading the ... including Chatbots, Conversational IVR, and AI/personalization initiatives. The Customer Experience Product Manager is experienced and has deep understanding of… more
- OneMain Financial (Wilmington, DE)
- …Connect, Cisco, Genesys, Five9, Nice etc.) as well as communication tools for voice , video, chat , and collaboration. Experience with cloud-based contact center ... The Director, Enterprise Contact Center Platform Product Management is responsible for defining and executing...platform. + Demonstrated experience in integrating multiple communication channels ( voice , chat , email, video) to create a… more
- Meta (Menlo Park, CA)
- …areas - making it accessible and reliable wherever you are. As a WhatsApp Consumer Product Manager , you will be involved in every aspect of the product ... WhatsApp is a fast, simple and reliable way to chat with anyone in the world; it's a vital...for quality and attention to detail. **Required Skills:** WhatsApp Product Manager (Consumer) Responsibilities: 1. Lead the… more
- TTEC (Boise, ID)
- …you can be confident in providing the highest level of service possible whether through voice , chat or email interactions. And we trust you already have the ... of focus, and engage with the employees heavily in chat . Communicating with the client directly the CEM must...have High energy and creativity. You'll report to Senior Manager , Sales Service Delivery. You will drive revenue for… more
- 3M (Maplewood, MN)
- Job Description: Semiconductor Marketing Manager Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact ... looking for a highly skilled and experienced Area Marketing Manager from the USAC region to join our global...make an impact by: + Identify and define market, product , and account opportunities to meet sales and growth… more
- Amentum (Fort Shafter, HI)
- …the Command-and-Control Facility (C2F) and supporting facilities. + Lead/coordinate new Voice , Chat , SMS, Video infrastructure, and application deployments. + ... to ensure final resolution of reported incidents. + Monitor Voice , Chat , SMS, and Video infrastructure capacity...+ Cisco Unity Connection (CUC) + Cisco Unified Communications Manager (call routing) and or Avaya Aura soft switches.… more
- Citigroup (Meridian, ID)
- The Digital Product Manager is a senior level...contact take out, while improving the customer experience across Voice / Chat bot, 2-way SMS. and ... directing to digital from phone. **Responsibilities:** + Develop detailed understanding of Citi's voice and/or chat applications and platforms to be able to… more
- Sprinklr (FL)
- …Contact Centers, CXM, or similar industries. + Functional understanding of IVR, AI, Voice / Chat Bots, and business APIs. + Deep hands-on experience with contact ... a strong understanding of technology such as CCaaS, Contact Center, Telephony, Voice , CPaaS, CRM systems, Social Media Service Clouds, Public Cloud Platforms, and… more
- United Airlines (Chicago, IL)
- …the expertise on technical development in Conversational Contact Center technologies including Web Chat , Voice IVR, Web Applications & Cloud platforms. + Lead ... and cloud services + Collaborate with development, infrastructure, and product teams to gather integration requirements and translate them...+ Experience in Conversational AI domains + Experience in chat / voice bots + Must be legally authorized… more
- Marriott (Bethesda, MD)
- …CANDIDATE PROFILE Education and Experience Required + 8+ years experience in digital product design, 5+ as a manager , with demonstrated leadership experience ... of on-property user experiences, with a keen focus on data-driven, best-in-class product design from both the travel industry and other key disruptors/innovators… more
- Context Travel (Philadelphia, PA)
- …manages all regional client and advisor communications for a high-quality tour product . As Senior Client Associate, UK, Ireland, Iberia, Americas your primary focus ... channels + With the regional Directors and Global Client Support Manager , collaboratively develop a communication workflow for client and advisor inquiries… more
- Southern Company (Atlanta, GA)
- **Strategic Support Manager ** We are seeking a results-driven Manager of Strategic Support to lead the optimization, utilization, and expansion of our digital ... will focus on enhancing the customer experience across platforms such as chat , virtual assistants, email, self-service portals, mobile apps, and web interfaces. The… more
- ITW (Cincinnati, OH)
- …proposals and quotations based on customer needs, process requirements, and product expertise. Secondly, the ideal candidate will possess mechanical engineering ... levels of the organization. The Application Engineer reports to the Sales Manager but will interface with manufacturing, marketing, and engineering. The Application… more
- Bloomberg (New York, NY)
- …submarine and terrestrial cable routes. We are also involved in Proof-of-Concept product and design testing with our Network Engineering team, the design and ... We are looking for a proactive and highly motivated Telecoms Vendor Manager to handle our Telecommunications Service Providers and daily implementations. You will… more