- Chenega Corporation (Fort Belvoir, VA)
- Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager ... resolution of problems + Investigate frequent and significant transmission/communications problems from Remedy and coordinate with the supported tenant. + Create a … more
- KIHOMAC (Colorado Springs, CO)
- …to ensure functionality with MIT and MDA environments + Oversee CSA Remedy queue management; including stale ticket follow-up, ticket distribution, and ... Remedy queue quality control checks + Other...request system preferred + Experience with Microsoft Endpoint Configuration Manager (MECM) preferred + Experience with audio visual systems… more
- Amentum (Colorado Springs, CO)
- …ensure functionality with MIT and MDA environments. * Responsible for MIT CSA Remedy queue management; including stale ticket follow-up, ticket distribution, and ... Remedy queue quality control checks. **Resumes, in...request system. * Have experience with Microsoft Endpoint Configuration Manager (MECM). * Have experience with audio visual systems.… more
- Insight Global (Colorado Springs, CO)
- …and report issues. - Manage software requests, testing of new hardware/software, and Remedy queue operations. This position is onsite full-time in Colorado ... Environment Support - Storage Appliances Configuration Experience - Utilized the Remedy Software Action Request System. - Microsoft Endpoint Configuration Manager… more
- Leidos (Reston, VA)
- …and ITIL processes to ensure quality of services and prompt resolution. + Utilize Remedy for queue and work management, ensuring assigned tickets stay within the ... be one of the following (Decision is at the manager discretion):** + Days \ Beginning of the Week:...(eg, SolarWinds, Nagios, Splunk, or similar). + Experience with Remedy Ticket system. + Proficient in Active Directory and… more