- TEKsystems (Greenville, SC)
- REMOTE TIER 1 CUSTOMER SUPPORT **Must have previous technical help desk style experience to be considered or recent technical certificate** Monday-Friday ... 9am-6pm EST 100% remote - equipment provided Start date: July 7th End...inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues +… more
- TEKsystems (Buffalo, NY)
- Description Tier 1 Agent will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will ... handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the...of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues,… more
- TEKsystems (Atlanta, GA)
- …Contract: 7/7/2025 - 10/2025 (Potential extension through 2/206 based on attendance/performance) Job Title: Tier 1 Customer Support Shift: Monday - Friday, 9 ... AM - 6 PM (ET) Job Duties: The Customer Service Representative (CSR) will be part of the...occasional teachers with login issues and navigation ✔️ Troubleshooting remote access problems, website concerns, and system navigation ✔️… more
- TEKsystems (Tampa, FL)
- …role . Will take inbound calls supporting families with login issues and provide customer support as needed to resolve any issues. . Will handle roughly 30-50 ... . Respond to inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their… more
- TEKsystems (Charlotte, NC)
- Project Overview: The Family Tech Support Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for ... high volume of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their… more
- Patterson Companies, Inc. (Brookings, SD)
- …organization. **Job Description:** Job Description **Job Summary** The Support Specialist - Tier I properly responds to incoming customer requests, via phone, ... email, and/or chat session, to ensure the customer 's questions are answered in a timely manner. This...at the desktop level. **This full-time, permanent position is remote for candidates who reside in ID, IL, MN,… more
- Trinity Health (Livonia, MI)
- …support, operations & / or optimization leadership focus. **_** Position is remote based_** **Functional Role (not inclusive of titles or advancement career ... through phones, cases, and the Knowledge Management experience. Implements structured 1 :1s and performance action plans to drive results, coaching, mentoring, and… more
- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking NOSC Infrastructure Tier 1 Analyst to support a 24x7x365...and related outages, degradations, and issues. This is a customer facing position that requires significant experience in … more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...government users with the transport of full-motion video to remote sites. The Technician will provide daily operational support… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... Tier 1 Technician is primarily responsible for... Tier 1 Technician is primarily responsible for working on a...(SOPs) + Act as the point of contact for customer incidents reported by telephone, email and remote… more
- CACI International (Washington, DC)
- Tier 1 - Help Desk Specialist...This role offers an exciting opportunity to develop your customer service and technical skills in a dynamic, fast-paced ... (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist. Serve as the first...operations. **Hybrid role!** 3 days onsite and 2 days remote ! Must be onsite for the first 30days. 0600… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington,...modifications to reduce user problems. + Provide local and remote Technical Support Services for end user support on ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- Koniag Government Services (Boulder, CO)
- sTAP/uTAP Tier 1 Support Professional Boulder, CO, USA Req #196 Wednesday, April 23, 2025 **Koniag Data Solutions,** a Koniag Government Services company, is ... seeking a sTAP/uTAP Tier 1 Support Professional with a Secret...Secret security clearance to support **KDS** and our government customer in Boulder, CO. We offer competitive compensation and… more
- TEKsystems (Hoboken, NJ)
- …service, Troubleshooting, Windows, Desktop, Technical support, password reset, Service desk, Remote support, software support Top Skills Details Customer ... Description Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Opportunity:** The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Client Support Specialist ( Tier 1 ) Reporting to: Senior Manager of Client Support Location: Remote , with preference in those in PDT time zone ... for helping people, the Client Support Specialist uses exceptional technical and customer service skills to solve technical issues, thus enabling our clients and… more
- BD (Becton, Dickinson and Company) (TX)
- …of **BD Medication Management products** . Project teams are assigned to customer projects and accounts based on regional and national structures, comprising ... System design, configuration, and validation + Integration engineering + Customer relationship management Additionally, the department oversees backend business… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... 3 support teams, ensuring efficient problem resolution. + Remote Support: Offer remote assistance to users...is not required. Requirements + Prior experience in a Tier 1 helpdesk or technical support role… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT...and the procurement of hardware or software solutions. + Remote Support: Offer remote assistance to users,… more
- Orion Consortium (San Antonio, TX)
- …techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access ... to the helpdesk by users of cloud infrastructure Mandatory Skills: Customer service ServiceNow Ticketing System Certification: CompTIA A+ CE, CompTIA Network+… more