- DISH Network (Roseland, NJ)
- …Paid full-time training provided! **Department Summary** Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of ... EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **Job Duties and Responsibilities** **What You'll Do:** + Position and sell products/services to new and existing… more
- Mass Markets (Killeen, TX)
- …we have established ourselves as a trusted partner in the industry. We are hiring call center insurance agents who are positive, persuasive, and have the drive ... and influence skill set to assist with acquisition and retention of policyholders + Escalates problems or inquiries as...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Tompkins Community Bank (Batavia, NY)
- …to customers by using the right methods/tools available + Meet personal/customer care center team targets and call handling quotas + Follow all company ... Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and... with the goal of customer satisfaction, and customer retention . Takes care of inbound calls of a lesser… more
- Mass Markets (OK)
- …diploma or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, ... industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Atlantis Casino Resort Spa (Reno, NV)
- **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis ... have a proven track record in a multi-property, high-volume call center . The Senior Call ...call abandonment goals, scheduling, payroll, and team member retention . The incumbent in this role must be experienced… more
- Houston Methodist (Houston, TX)
- …score and interprofessional relationship score. Improves department scores for turnover/ retention on unit-based scorecard. **SERVICE ESSENTIAL FUNCTIONS** + Leads ... Word, Excel and Outlook + Acts as effective change agent + Uses therapeutic communication to establish a relationship...+ Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- DISH Network (Englewood, CO)
- …payments + Analyze call center data to recommend and implement call routing strategies that optimize agent efficiency and customer experience + Perform ... and Python), managing the data infrastructure for the sales agent variable compensation plan, call routing strategies...dashboards for all levels of management within sales and retention teams + Design and implement reporting alerts to… more
- CVS Health (Phoenix, AZ)
- …business segment. + Advises management on process optimization strategies to maximize call center efficiency, processes, scalability, workflows, and protocols to ... The position will optimize our programs for sales and retention activities, group Medicare programs, and other support programs...list management and prioritization of programs supporting the sales call center . + Lead all workforce management… more
- Houston Methodist (Nassau Bay, TX)
- **Work Schedule: Day Shift working 3-12's; Plus Call .** At Houston Methodist, the Registered Nurse (RN) III position a licensed staff nurse, who as an advanced ... relationship score. Provides recommendations to improve department scores for turnover/ retention . **SERVICE ESSENTIAL FUNCTIONS** + Leads the patient and… more
- Mass Markets (Wichita, KS)
- …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Houston Methodist (Baytown, TX)
- …accountability towards improvement of department score for turnover/ retention /employee engagement on unit-based scorecard. **SERVICE ESSENTIAL FUNCTIONS** ... of positive language principles. + Acts as effective change agent + Strong assessment, organizational and problem solving skills...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Houston, TX)
- …staff stress management as needed. Improves department score for turnover/ retention /employee satisfaction on unit-based scorecard. **SERVICE ESSENTIAL FUNCTIONS** + ... of positive language principles + Acts as effective change agent + Strong assessment, organizational and problem solving skills...+ Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- USAA (Colorado Springs, CO)
- …and call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction ... producer/agents with an **ACTIVE** P&C personal lines or producer agent license to **work in our Phoenix, San Antonio,...guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property… more
- AAA Northern California, Nevada & Utah (Las Vegas, NV)
- …fire authorities for licensing and inspections. Interface with the monitoring center manager and supervisors. Maintain relationships with major accounts and ... multi-location accounts to ensure satisfaction and retention . Interface with the sales departments to address current service issues and plan support for future… more
- AAA Northern California, Nevada & Utah (Tempe, AZ)
- …state fire authorities for licensing and inspections. Interface with the monitoring center manager and supervisors. + Maintain relationships with major accounts and ... multi-location accounts to ensure satisfaction and retention . + Interface with the sales departments to address...+ Must follow company policies and procedures. + On call service. KNOWLEDGE AND SKILLS + Basic electrical knowledge… more