- Cognizant (Plano, TX)
- …This role will focus on building intelligent, scalable contact center solutions using ** Amazon Connect , Python, Lex bot, LangGraph, LLMs, Agentic AI** and other ... **The Role:** Cognizant is seeking a motivated and innovative ** Amazon contact center Product Owner** to join...**Responsibilities:** + Design and implement contact center solutions using ** Amazon Connect , Lex Bot, LLMs, GenAI, Agentic… more
- Amazon (Seattle, WA)
- …and touchpoints. We are looking for a customer-obsessed and technically deep Senior Product Manager for Amazon Connect Cases. You will define the ... that are no-brainers to buy and easy to use. Amazon Connect is a cloud-based contact center...including future roadmap, investment, innovation and experimentation - Influence senior leaders across AWS and communicate your product… more
- Amazon (Seattle, WA)
- …trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is a highly disruptive cloud-based contact center that enables ... to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunity… more
- Amazon (Seattle, WA)
- …trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is AWS's cloud contact center service that helps companies provide ... superior customer service at lower cost. Amazon Connect is widely adopted as a...worker experience across industries. We are seeking an experienced Senior Product Manager to act as an… more
- Amazon (New York, NY)
- …you excited to join one of the newest and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses ... to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the...soon after launch, and help shape the technology and product as we grow. You will be playing a… more
- Amazon (Seattle, WA)
- …keep their contact centers running, day in and day out. As a Senior Product Manager - Technical on the Amazon Connect identity, configuration, and ... that are no-brainers to buy and easy to use. Amazon Connect is an easy-to-use cloud contact...including future roadmap, investment, innovation and experimentation - Influence senior leaders across AWS and communicate your product… more
- Amazon (Atlanta, GA)
- …working with leading contact center technology platforms and applications, such as Amazon Connect , Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. - ... including successful integration of 3+ contact center platforms (eg, Genesys, Amazon Connect , Five9) Preferred Qualifications - AWS experience preferred,… more
- Amazon (Seattle, WA)
- …Messages and WhatsApp. As the Senior Product Manager, Technical, on the Amazon Connect Chat team, you will define the long-term product vision and ... that are no-brainers to buy and easy to use. Amazon Connect is an easy-to-use cloud contact...including future roadmap, investment, innovation and experimentation - Influence senior leaders across AWS and communicate your product… more
- Amazon (New York, NY)
- …Key job responsibilities - Design and implement innovative code-based solutions for complex Amazon Connect use cases, leveraging and showcasing Applied AI - ... deliver best-in-class demos. You will collaborate closely with our product , product marketing, and go-to-market teams to...and starter projects that inspire customers to build with Amazon Connect - Define coding standards and… more
- Amazon (Seattle, WA)
- …trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is an easy-to-use cloud customer experience solution that helps ... AI Solutions organization, our vision is to provide business applications leveraging Amazon 's unique experience and expertise, that are used by millions of companies… more
- Amazon (Arlington, VA)
- …customer is thinking big and needs specialized experience to innovate for their business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise ... customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our...and needs specialized experience to innovate for their business. Amazon Connect was designed from the ground… more
- Amazon (Seattle, WA)
- …scientists while playing an active role in the scientific community About the team Amazon Connect is a highly disruptive cloud-based contact center that enables ... new research challenges that require scientific advances at the product level. You'll work closely with senior ...to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the… more
- Amazon (Chicago, IL)
- …expertise and scale needed to build innovative solutions for their most complex challenges. Amazon Connect is one of the fastest growing services in the history ... agents at lower cost. With a robust and ever-growing product roadmap, the Connect Sales Specialist must...must be a seasoned Enterprise Salesperson equipped to position Amazon Connect impact drivers to technical and… more
- Amazon (Seattle, WA)
- …you excited to join one of the newest and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses ... to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the...soon after launch, and help shape the technology and product as we grow. You will be playing a… more
- Amazon (New York, NY)
- …you excited to join one of the newest and most exciting AWS services? -- Amazon Connect is a highly disruptive cloud-based contact center that enables businesses ... to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the...soon after launch, and help shape the technology and product as we grow. You will be playing a… more
- Amazon (Seattle, WA)
- …develop other scientists, fostering a culture of scientific excellence About the team Amazon Connect is a highly disruptive cloud-based contact center that ... solutions in ambiguous problem spaces. You'll work closely with senior technical leaders within the team and across AWS....to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the… more
- Amazon (New York, NY)
- …partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is one of the fastest-growing product in AWS. We provide contact center ... Those are the type of scale we handle in Amazon Connect everyday. Our team is growing...Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product… more
- Amazon (Seattle, WA)
- …enjoy dealing with ambiguity and working on hard problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center from AWS ... Scientist on our team, you will work closely with senior technical and business leaders from within the team...Our team is leading ML and optimization features in Amazon Connect . We are a team of… more
- Amazon (Atlanta, GA)
- … Senior Sales Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon 's Contact Center as a Service (CCaaS). This effort ... build innovative solutions for their most complex challenges. AWS is one of Amazon 's fastest growing businesses, servicing millions of customers in more than 190… more
- Amazon (New York, NY)
- …with Contact Center as a Service and generative AI, to lead the CXE business ( Amazon Connect ) for the central US. The successful candidate will have overachieved ... the go-to-market definition and execution of AWS's strategy for Amazon Connect for the central US. Our...the voice of the customer, your findings will influence product teams to help them evolve the products and… more