- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …customer to evaluate and implement as needed. Responsible for the Help Desk operational guidance and support related to application tickets, setting and monitoring ... ITIL processes (Incident Management, Change Management and Problem Management) and Service Management principles preferred. preferred Travel Ability to travel up to… more
- Novo Nordisk Inc. (Boulder, CO)
- …lives for a living. Are you ready to make a difference? The Position The Senior IT Engineer I - Labs will be responsible for ensuring operations of existing local ... as securing network performance for data capture and analysis locally and globally. The Senior IT Engineer I - Labs will therefore be working closely with research… more
- Merck & Co. (Rahway, NJ)
- …collaborate with colleagues from IT Data Quality, IT Analytics & Reporting , IT Service Management , Global Service Desk , Global Operations Center, ... providing innovative solutions for tomorrow. The position of CMDB & Discovery Analyst / Sr. Specialist has responsibility for s upporting the standardization,… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- CAI (Alexandria, VA)
- …for your next career move, apply now. **Job Description** We are looking for a ** Senior ** ** Service Desk Analyst ** to be responsible for receiving ... Hybrid **Job Summary** We are looking for a motivated Senior Help Desk Analyst ready...and vendors and providing the technical support and customer service needed to solve requests. Candidates must be open… more
- Intuit (Tucson, AZ)
- …can do great things for our customers. Intuit is looking for a dynamic and customer-focused Senior Service Desk Analyst for their Live Expert Service ... Desk team at their Tucson, AZ office. The Live Expert Service Desk Senior Analyst will be looked upon as the 'go to' lead technical resource. Their… more
- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... triaging, resolving, and timely follow up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and thus… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Senior Functional/Business Analyst - Help Desk -Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** ... **Employment Type:** Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and… more
- Wayne State University (Detroit, MI)
- …operating systems, internet browsers, event monitoring systems, and non-routine operational duties. Help Desk Analyst - Senior This is the specialist level ... Help Desk Analyst II Wayne State University...Help Desk Analyst II Wayne State University is searching for...new approaches, methods, procedures and enhancements to improve Help Desk performance and achieve optimal customer service … more
- TEKsystems (Redwood City, CA)
- Description: Seeking a Service Desk Analyst to join our team. We primarily answer calls and address tickets from the various departments for a variety of ... every customer interaction and advance complex issues to more senior technicians for resolution. CORE DUTIES: * Provide first...of the job. Skills: Help desk , Help desk support, Service desk , Support,… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will...support + Junior level: 1+ years of experience + Senior level: 3+ years of experience + Experience working… more
- CACI International (Arlington, VA)
- …largest integrated personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, ... Help Desk Analyst Job Category: Information Technology...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- Amazon (Jersey City, NJ)
- Description The AWS Deals Desk Sr. Financial Analyst will support the rapidly growing AWS organization through driving financial analysis of complex private ... role partnering cross-functionally with sales teams, sales operations, business development, and service finance. This role will be a strategic partner to the… more
- Randstad US (Arlington, VA)
- help desk analyst . + arlington , virginia + posted april 23, 2024 **job details** summary + $30 - $35 per hour + temp to perm + high school + category computer ... experience but expert level Mac experience. ? High level of customer service experience supporting Senior Leadership/VIPs qualifications: + Experience level:… more
- Robert Half Technology (New York, NY)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I to join our team in New York, NY. In this role, you will be ... escalation when issues need to be raised with a senior or more technical member of the team *...in scheduled on-call activities * Perform activities within specified service level agreements * Experience supporting corporate IT systems… more
- Trinity Health (Newtown Square, PA)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... timeframe in order to provide a defined level of service and availability to the customer. Provides initial support...is preferred. + Minimum of one (1) year customer service experience or demonstrated ability is required. + At… more
- City and County of San Francisco (San Francisco, CA)
- …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 1 Help Desk Support Services Specialist** to join ... problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- HCA Healthcare (Sugar Land, TX)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; ... diversity and inclusion thrive? Submit your application for our Senior EHR Suport Analyst -RN- Sugarland TX...subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical… more
