- City of New York (New York, NY)
- …of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. Duties include: - Troubleshoot PO ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. Duties include: - Performing delegated and ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Intuit (Tucson, AZ)
- **Overview** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate ... of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will also… more
- Intuit (Tucson, AZ)
- …3 days a week. **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to establish ... team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables....and providing Service Level Agreements and Help Desk deliverables. + Solid relationship management and performance management… more
- BXP (Boston, MA)
- …analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow ... and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 2 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- Robert Half Technology (Willow Grove, PA)
- …and acting as a liaison for the team to support career growth. * Audit service desk ticket queues to proactively address potential issues with delays in ... Requirements Active Directory, MS Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't Change the… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- Robert Half Technology (Medford, OR)
- …technologies, including Active Directory and Windows 10. * Hands-on experience with service desk ticketing systems and related workflows. * Strong communication ... Description Join Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR We're on...+ Proven experience in a Tier 3 support or senior technical role + Strong diagnostic and problem-solving skills… more
- City and County of San Francisco (San Francisco, CA)
- …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
- MyFlorida (Tallahassee, FL)
- SENIOR CONSUMER SERVICE ANALYST -...at a time, either sitting or standing at a desk , using wireless telephone headset, and a double monitor computer. ... . Requisition No: 861408 Agency: Office of the Attorney General Working Title: SENIOR CONSUMER SERVICE ANALYST - 41001317 Pay Plan: Career Service … more
- HCA Healthcare (Asheville, NC)
- …matter expert to resolve incidents or fulfill requests . received from the division Service Desk or other division or facility service resources; provides ... **Introduction** Do you have the career opportunities as a Senior EHR Support Analyst -Cerner you want...subject matter experts and services resources and the enterprise Service . Desk in managing resolution of… more
- HCA Healthcare (San Jose, CA)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... join an organization that invests in you as a Senior Technical Analyst ? At Good Samaritan Hospital,...escalates incidents and requests beyond scope of ability to senior service resources** + **Logs and tracks… more
- HCA Healthcare (Aventura, FL)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... join an organization that invests in you as a(an) Senior Technical Analyst ? At HCA Florida Aventura...escalates incidents and requests beyond scope of ability to senior service resources + Logs and tracks… more
- HCA Healthcare (San Antonio, TX)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; ... over 156,000 hours volunteering in our communities. As a Senior EHR Support Analyst -RN with IT&S...subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- ** Senior Business Analyst ** **Category:** Business Analysis (functional and technical) **Main location:** United States, New York, New York **Position ID:** ... . **Position Description:** Join a High-Impact Team as a Senior Business Analyst We're seeking a ...business process and system issues. You'll tackle challenging Help Desk tickets, identify root causes, and drive resolution through… more
- Clark County, NV (Las Vegas, NV)
- SENIOR ENTERPRISE SYSTEMS ANALYST Print (https://www.governmentjobs.com/careers/clarkcounty/jobs/newprint/4931637) Apply SENIOR ENTERPRISE SYSTEMS ... (ERP) is seeking qualified candidates to apply for the Senior Enterprise Systems Analyst position. We are...directs, and performs all of the Financial Systems Help Desk support activities, performs system acceptance testing and related… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Financial Services, Department of Title Virtual Currency Senior Analyst (Financial Services Specialist 2 (Compliance), SG-23) Occupational ... is seeking candidates for the position of Virtual Currency Senior Analyst , SG-23, in the Virtual Currency...meetings, ad hoc supervisory engagements and some examinations (eg desk -based and onsite exams, horizontal thematic reviews) of less… more
- NTT America, Inc. (VT)
- …ITSM ticketing system + ITIL v3 or higher + IT Certifications: HDI Support Center Analyst , Service Desk , MCITP, MCSA, MCA, RedHat, Linux or equivalent + ... organization, apply now. We are currently seeking a IT Service Desk Supervisor/lead to join our team...and verbal communication skills and an ability to brief senior level customer officials. + Proven reporting experience and… more