- Coinbase (Madison, WI)
- …and automation, and optimizing customer support interactions to build an effortless experience. As a Senior Analytics Engineer on our team, you will own and ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team… more
- Amazon (San Francisco, CA)
- …and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are ... to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing NSEs...upon as an SME for our products. You'll mentor CX Agents, while working alongside them on customer issues.… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …* Hiring Immediately *_ **Welcome to Love's:** The Sr. Unified Communications Engineer is a seasoned technical leader responsible for designing, installing, and ... automation and machine learning models to enhance Customer and Agent Experience ( CX and AX). + Implement and manage agentic AI-powered voice recognition, speech… more
- Cisco (Research Triangle Park, NC)
- Senior MuleSoft Engineer Apply (https://jobs.cisco.com/jobs/Login?projectId=1447931) + Location:San Jose, Costa Rica + Alternate LocationRTP, USA + Area of ... USD + Job TypeProfessional + Technology InterestAI or Artificial Intelligence, Big Data, Analytics + Job Id1447931 **Meet the Team** We are the Customer Service IT… more
- Wells Fargo (Iselin, NJ)
- **About this role:** Wells Fargo is seeking a Senior Software Engineer to join our dynamic team and spearhead the transformational next generation Contact Center ... developing cloud native microservices, and modern event driven, data lake and analytics solution, along with automating the provisioning of Azure/GCP (Google Cloud… more
- RELX INC (Alpharetta, GA)
- …seamless communication operations across all systems. About the Role: The Senior Communications Engineer leads enterprise projects involving the planning, ... support of on premise and cloud platforms (eg Voice/Telephony, SMS, WFM, Email, Chat, CX , IVR, etc.) information technology solutions with a focus on but not limited… more
- Amazon (Los Gatos, CA)
- …and tying it all together to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing NSEs supporting eero's Beta program. As a ... Network Support Engineer for eero's Beta team, this individual will play...and customer experience teams, and provide escalation support to senior leadership. By bridging the gap between development, operations,… more
- ServiceNow, Inc. (Santa Clara, CA)
- It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... seamless, efficient, and exceptional experiences. We are looking for a ** Senior Manager, Enterprise Data Management** **& Continuous Improvement** to drive… more