- MetLife (Bridgewater, NJ)
- …to translate that mindset into tangible outputs and outcomes. The Senior CX Strategist will leverage user research and design strategy methods to align ... work (3 days in the office) The Role: The Senior CX Strategist sits within CX... best practices that align cross-functional teams to support research , concepting, and CX strategy implementation on… more
- Wolters Kluwer (Philadelphia, PA)
- ** Senior CX /UX Designer - Hybrid TX R0050760 | DXG | UX/ CX COE - Wolters Kluwer US, Inc.** Job Description As a ** Senior CX /UX Designer** , you will ... on complex user flows, high-fidelity prototypes, and lead user research initiatives. This role requires a deep understanding of...with colleagues. You will report to the [ **Lead CX /UX Designer** ], and work under the leadership of… more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** **This is a Hybrid role in Dallas, Texas.** As a Senior CX Researcher , you will hold a pivotal role in advancing user experiences and driving ... industry trends, best practices, and emerging methodologies in quantitative CX research to continually improve research...discipline + Proven experience as a CX researcher , with a portfolio demonstrating successful research … more
- Wolters Kluwer (Coppell, TX)
- ** Senior UX/ CX Research Consultant -... Research Consultant will report to the Lead UX/ CX researcher . Together with a multidisciplinary team of ... driving technology capabilities for local product innovation. **The Position** The Senior CX /UX Research Consultant is responsible for enhancing our… more
- JPMorgan Chase (Jersey City, NJ)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute on the… more
- Amazon (Bellevue, WA)
- …get a delivery exactly when and how you wanted it? Amazon's Customer Experiences team (ADX CX ) is seeking our next Senior UX Designer to build on this delight ... for shoppers to understand and manage their orders, working directly with senior leaders and multi-disciplinary teams to connect evolving customer needs with… more
- City National Bank (Los Angeles, CA)
- …- AVP or VP *based on candidate experience level* WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit stakeholders ... stakeholders and making recommendations as to how to structure CX research programs and leveraging to ensure...Create presentations for and present to a variety of senior stakeholders across the organization * Assess new data… more
- American Express (NY)
- …needs. Within EDR, the Customer Experience Insights team **(CXI)** is looking for a ** Senior Manager of Customer Experience ( CX ) Insights** . Reporting to the ... the future of American Express. The Enterprise Design and Research (EDR) team is passionate about creating customer centric...end - and we're continually evolving our Customer Experience ( CX ) practice to meet our Card Members' changing digital… more
- Amazon (Seattle, WA)
- …products that connect customers with their new vehicle of choice. We're looking for a Senior Product Manager (Tech), Vehicle Detail CX who is ready to work in ... of the customer. As Sr PM for Vehicle Detail CX , you will engage with a cross-disciplinary team and...at Amazon to define the future of how customers research and shop for cars online. Basic Qualifications -… more
- NRG Energy, Inc. (TX)
- …NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience ( CX ) will be responsible for research , ... insight interpretation and data file management to support the CX & Insights function within NRG Consumer Energy. The... & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of… more
- SAP (Plano, TX)
- …of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... contacts + Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer + Aligning with the regional AEs to execute the… more
- S&P Global (New York, NY)
- …internal use):** 09 **S&P Global** **Commodity Insights (CI)** **Commercial** **and CX ** **Graduate Program** **Role:** **Associate, Commercial** **and CX ** ** ... **New York or Houston** **(hybrid role)** The Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding in our… more
- NTT America, Inc. (New York, NY)
- …organization, apply now. We are currently seeking a Digital Solutions Sales Executive - UX/ CX BFSI (US Remote) to join our team in New York City, New York ... States (US). Launch by NTT is looking for a **UX/ CX Sales Lead - BFSI (US Remote)** for Banking...years' experience selling in digital product design, user experience, research , and innovation areas. * 2+ years' experience and… more
- CVS Health (Hartford, CT)
- …Our Member Experience Improvement team is looking for a forward-thinking, consumer-centric Senior Manager of Customer Experience ( CX ) Advocacy to serve a ... are** + Collaborative team member that helps continue the success of a strong CX Advocacy team + A clear communicator with the ability to influence without direct… more
- NBC Universal (Universal City, CA)
- …The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios ... retail channels. + In-depth understanding of marketing analytics, consumer and brand research and ability to turn data into insights to drive engagement, conversion… more
- Bath & Body Works (Reynoldsburg, OH)
- …well as Customer and Consumer sentiment through in-house and vendor-led approaches. The Senior Market Research Analyst is a key partner in providing ... customer/consumer intimacy by leading the market research process for assigned merchant businesses and the Bath & Body Works brand overall. This includes directing,… more
- JobNimbus (Lehi, UT)
- …on roadmap, market needs, and customer pain points + Lead research initiatives: win/loss, surveys, persona validation, competitor insights + Synthesize insights ... across Sales, CX , and product usage to guide messaging and roadmap...direction in collaboration with the Customer Comms Specialist Customer Research and Buyer Personas + Lead the development, validation,… more
- Baylor Scott & White Health (Dallas, TX)
- …is an onsite position in Dallas, Texas.** We're seeking a strategic and data-driven Senior Analyst to join our Voice of Customer (VoC) Program team at Baylor Scott ... sentiment and experience trends. You'll collaborate closely with analytics, customer research , and business stakeholders to ensure insights are translated into… more
- Mass Markets (TN)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... passion for building strategic partnerships and driving revenue? We're seeking a Senior Business Development Executive to lead new client acquisition, manage key… more
- Amazon (New York, NY)
- …Designer, you will establish overarching design strategy, execute fundamental design research , and lead design innovation activities. You are an outcome-oriented ... communicate, specify, and describe design concepts, solutions and needs to senior executives. - Quickly iterate on multiple interactive design solutions and… more