- Fiserv (Coral Springs, FL)
- …to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Call Center Agent - Sales Support **What does a successful ... Senior Call Center Agent - Sales Support do?** The Senior Call Center Agent - Sales Support provides vital services to Business… more
- Sisel International, LLC (Springville, UT)
- …are unclear or beyond the level of employee's current knowledge, to a lead, senior agent , supervisor or to Customer Service Manager + Keeps Customer Service ... High school degree or GED with at least 1 year of call center experience, or equivalent combination of education and experience in inbound direct… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary… more
- PNC (PA)
- …The group is comprised of three teams - Processing, Audit and Control and a Call Center . Ideal candidate will be an individual with extensive Employee Benefit ... to the company's success. As a Pension Plan Paying Agent Operations Manager Sr. within PNC's Asset Management Group...interfaces with, account conversions and deconversions and projects. The Call Center Team is comprised of four… more
- Atlantis Casino Resort Spa (Reno, NV)
- **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, ... multi-property, high-volume call center . The Senior Call Center Manager must...and payroll. + Responsible for oversight of the weekly call monitoring program, ensuring each agent is… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …in the travel and hospitality industry preferred. Experience working in a high-volume call center is preferred. + One-year experience in positions in the ... We're looking for an amazing Cruise Vacation Planner Assist. The CVP Assist agent provides assistance to Cruise Vacation Planners by answering incoming calls and… more
- Bank OZK (Ozark, AR)
- …leadership practices. + Organizes and plans implementation of strategic initiatives provided by senior call center management. + Resolves complex and/or ... Job Purpose & Scope The Call Center Manager is responsible for...and explore career interests and development goals. + Tracks agent availability and prepares regular individual reviews to keep… more
- Eastern Bank (Lynn, MA)
- …written communication skills, organizational, and interpersonal skills required. + Knowledge of Call Center technologies and Microsoft applications is a plus. + ... management of the business services team within the corporate customer service center . The incumbent is responsible for ensuring that team members adhere to… more
- Houston Methodist (Houston, TX)
- …care team and patients and their families + Acts as effective change agent + Uses therapeutic communication to establish a relationship with patients, families and ... + Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be... _*Note that employees may be required to be on- call during emergencies (ie. DIsaster, Severe Weather Events, etc)… more
- MetaOption, LLC (Lansing, MI)
- …This role requires expertise in enhanced call routing and call center agent /supervisor functional requirements. The Senior System Engineer will also ... Senior System Engineer Skills: Cisco Unified Contact Center Express (UCCX), Cisco Unified Communications Manager (CUCM), Cisco...Contact Center Express (UCCX) to meet enhanced call routing and call center … more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Capital One (Richmond, VA)
- Work from Home Senior Risk Coordinator - Collections **Are you looking...+ At least 3 years of Customer Service or Call Center experience + At least 1 ... with a solid attendance record **Learn about the role** Senior Risk Coordinators at Capital One are tasked with...+ At least 4 years of Customer Service or Call Center experience + At least 1… more
- Houston Methodist (The Woodlands, TX)
- At Houston Methodist, the Senior Process Improvement Engineer position is a central member of the Operations and Process Improvement team and plays a key role with ... events, value stream mapping, strategy deployment, and daily management. The Senior Process Improvement Engineer position will coordinate with hospital leadership,… more
- Community Health Systems (Franklin, TN)
- …connectivity, and routing logic across contact center environments. + Analyze call flow performance and agent metrics to recommend improvements for ... **Job Summary:** The Senior Contact Center Engineer is responsible...+ Knowledge of analytics and reporting tools for evaluating agent and call performance. + Familiarity with… more
- NTT America, Inc. (Lansing, MI)
- …for the development, implementation, and day-to-day execution of the data center capital expenditures construction supply chain program. This position is responsible ... etc.) with suppliers; investigate, respond, and bring closure to suppliers, buyer's agent , or other internal NTT GDC Americas, Inc. stakeholders. + Team with… more
- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Senior Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS ... (Contact Center as a Service) solutions. The ideal candidate will...with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and… more
- Ventura County (Ventura, CA)
- …AGENCY/DEPARTMENT: Health Care Agency - Ventura County Medical Center Senior Registered Nurse-Hospital is represented by ... Senior Registered Nurse - VCMC Nursing Education Print...processes in designated hospital units of Ventura County Medical Center and Santa Paula Hospital. The County of Ventura… more
- Huntington Ingalls Industries (San Diego, CA)
- …train on meaningful projects and work closely with a mentor and with senior company leadership. HII Mission Technologies (HII-MT) Internship programs are focused on ... job with HII-MT. Objective The SkillBridge intern will train as a Senior Training Representative with HII Mission Technologies, reporting to a designated HII… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales ... NY HELP No Agency Labor, Department of Title Senior Employment Security Clerk (Hourly) - Albany (UI Records) Occupational Category Clerical, Secretarial, Office Aide… more
- Arena Technical Resources, LLC (WA)
- Senior Network Engineer Location: Washington, US Job ID: ATR 17463 Job Description Job Title: Senior Network Engineer Job Location: Washington, DC - Hybrid ... that add unacceptable risks to the Firm. To accomplish this objective, the Senior Network Engineer partners closely with cross-functional IT solution teams, as well… more