- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience (CX) Strategy, you will design and implement strategies ... more here: https://www.autodesk.com/careers/sales **Responsibilities** + Lead and manage the Customer Experience Strategy team, providing guidance, mentorship,… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross...Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- DoorDash (Boston, MA)
- …Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New Business ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's… more
- Amazon (Nashville, TN)
- …our customers get their packages on time, every time. As a Senior Program Manager for Middle Mile Customer Experience , you will be the end-to-end owner ... degree - 5+ years of program or project management experience - Experience using data and metrics...strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate… more
- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps… more
- Marriott (Bethesda, MD)
- …tools. **CORE WORK ACTIVITIES** * Contribute to improve the online and offline customer experience , create engaged customers, and facilitate organic growth by ... degree from an accredited university. * 5+ years of relevant professional experience in supporting/working alongside of customer service preferably within a… more
- Amazon (Seattle, WA)
- …You should have the experience and capability to prepare documentation for senior executives. Experience managing customer facing technical products and ... that make shopping feel spontaneous and fun. The Search Customer Experience (SCX) team is responsible for...to help customers discover the right products. As the Senior Manager - PMT for SCX, you… more
- Nordstrom (Seattle, WA)
- …for driving the execution of technology programs and projects within the Customer Experience Platform (CXP) Organization from inception through delivery, ... considered for multiple TPM opportunities with Nordstrom CXP. The Senior Technical Program Manager at Nordstrom is...drive innovation and performance as we evolve our core Customer - facing systems to meet the future needs of… more
- Amazon (Seattle, WA)
- …-obsessed and innovative Sr. Product Manager to join the Canada French Customer Experience team. Amazon Canada is a fast-growing business where our business ... Description At Amazon, we're working to create the most customer -centric company on earth. To get there, we need...Language Models to create an ideal secondary language shopping experience . The Sr. Product Manager is a… more
- Panasonic North America (Newark, NJ)
- …the technologies that move us. **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and enhancing ... at a time. Come join our journey! **Responsibilities** **Panasonic Sr. Manager , Customer Support Experience ** Click here to learn more… more
- Amazon (Arlington, VA)
- Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team. As a Senior Product & Customer Insights Manager , ... impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with… more
- Amazon (Herndon, VA)
- …a work-ready workforce. Our Learning Experience team is seeking a Senior Manager , Learning Experience who is customer obsessed and believes there is ... organizational goals and push the boundaries of the learning experience , sourcing and integrating the newest technology that drives...drives productivity and value for our customers. As the Senior Manager you will represent our organization… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- M&T Bank (Buffalo, NY)
- …achieve business results. + Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance ... stack:** Data visualization tools Jira/Confluence SQL is a preferred ** Experience and Education Required:** Bachelor's degree and a minimum...and a minimum of 7 years related business line experience , OR in lieu of a degree, A combined… more
- AdventHealth (Altamonte Springs, FL)
- …Prevention, and Discharge Planning. In addition, the Care Management Senior Manager is responsible for department engagement, customer experience , ... Springs, FL **The role you'll contribute:** The Care Management Senior Manager is under the general leadership...operations and outcomes *Implements strategies with a focus on customer experience *Ensures documentation compliance of the… more
- Dorman (Colmar, PA)
- …core purpose of this role is to provide support to the Senior Analyst and Manager Customer Experience roles in the day to day execution of requirements. ... Customer Experience Analyst Apply now "... Customer Experience Analyst Apply now " Date: Apr 22,...degree in General Studies/Business preferred + 1 year of experience in Logistics and/or Customer Service. 2… more
- AdventHealth (Orlando, FL)
- …Prevention, and Discharge Planning. In addition, the Care Management Senior Manager is responsible for department engagement, customer experience , ... Orlando, 32822 **The role you'll contribute:** The Care Management Senior Manager is under the general leadership...and outcomes + Implements strategies with a focus on customer experience + Ensures documentation compliance of… more
- Bright Horizons (Newton, MA)
- **Primary Purpose** The Senior Customer Experience Marketing Manager will focus on the company's personalization efforts. This role will be responsible ... for developing and executing personalized experiences that drive customer engagement, retention, and growth and will have a...a related field - Required + 6 years of experience creating personalization strategies with a focus on email… more
- Amazon (Seattle, WA)
- …Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance program. ... user experience before reaching our customers. As Senior UX Program Manager , you will oversee...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and… more
- Baylor Scott & White Health (Dallas, TX)
- …The Customer Experience Strategy & Operations Associate will support the Senior Manager of Customer Experience Strategy by driving both ... Collaborate with SVPs and executive leadership to develop and execute the Customer Experience Office vision, roadmap, and OKRs + Support strategic projects (eg… more