- CoxHealth (Lake Spring, MO)
- …:The IT Supervisor is responsible for providing technical support, guidance, and supervision to aligned IT team(s). They assist in managing the day-to-day operations ... of the aligned IT team, ensuring the smooth functioning of IT systems and services. The IT Supervisor oversees user support, troubleshoots technical issues, and coordinates with vendors as necessary. They also assist in implementing IT policies and procedures,… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Thursday and Friday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** at ... the hardware, software and applications necessary for Patient Care. **Duties of a IT Service Desk Technician at the Help Desk may include the following but… more
- Epsilon, Inc (Greenville, SC)
- **Deputy Service Desk Manager** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Red River (Lexington, MA)
- …you seek to make those around you successful. **We are seeking a seasoned** ** Service Desk Delivery Manager** **to lead the delivery of managed services for ... The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow.** **Key… more
- Post Holdings Inc. (New Albany, OH)
- …(10) years of experience in IT, with at least five (5) years working in a service desk or technical support role. + Broad knowledge and experience with desktop ... concepts and ITIL processes is required. + Expert understanding of IT Service Desk policies, standards, and protocol. + Strong computer skills (Windows 11, MS… more
- Advanced Energy (Fort Collins, CO)
- IT Service Desk Support Specialist II **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in precision power conversion, measurement, and ... IT team that powers innovation across a global enterprise. As an **IT Service Desk Support Specialist** , you'll be the go-to expert for maintaining and… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... use of audio-visual equipment in conference rooms. + Provide "white glove" level of service at all times. + Provide secondary support to the regional properties, as… more
- CoxHealth (Lake Spring, MO)
- …of IT systems, software, and hardware.* Identifies and implements improvements in service desk processes to enhance efficiency and effectiveness.* Assist junior ... guidance, and helping with their professional development.* Participates in strategic initiatives related to service desk management.Licensure/Certification/Registration:▪… more
- Insmed Incorporated (NJ)
- …incident management, and system performance tracking.Collaboration: Work with IT, Security, and Service Desk teams to ensure adherence to company policies and ... best practices.Ad Hoc Projects: Participate in special projects and initiatives assigned by IT management.Who You Are:You are a current student working on a Bachelor's in Information Systems, Business, Computer Science, or a related field.Interest in IT… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... requiring originality and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet contract Service Level… more
- Pharmpix (Guaynabo, PR)
- …5. Document all inquiries in the Customer Service Management Applications such as, Service Desk , OneArk and email. 6. Route the case to the corresponding ... POSITION SUMMARY The Pharmacy Help Desk Call Center Representative reports to the Pharmacy...Center Supervisor and is responsible to provide a customer service by telephone of incoming and outbound calls to… more
- NuAxis Innovations (Washington, DC)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington, DC** \# of openings **2**...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for a full-time… more
- The Cove (Salem, MA)
- Description We are searching for an enthusiastic, service -focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, ... *Displays impeccable interpersonal, time management, organizational skills, and customer service skills *Exhibits working knowledge of Microsoft Office and… more
- US Physical Therapy (Folkston, GA)
- …scheduling, and support smooth day-to-day workflow. + Supervise, train, and support front desk staff to ensure exceptional customer service and efficient front ... information and ensuring a positive patient experience + Develop and maintain front desk procedures to streamline operations and uphold service standards +… more
- Aulani, A Disney Resort & Spa (Kapolei, HI)
- …guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding ... resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's… more
- Plante Moran (Denver, CO)
- …procedures. Stay updated on industry trends and emerging technologies to ensure the service desk remains at the forefront of technical support. The ... a related field. Proven experience (typically 5-10 years) in technical support, service desk roles, or account management within the IT services or managed… more
- SR International, Inc. (Phoenix, AZ)
- …staff, and external stakeholders, providing administrative, clerical, and exceptional customer service support to ensure efficient front desk and agency ... & analysis. Required Skills: Minimum 2-3 years of Customer Service experience or Front Desk Receptionist or...years of Customer Service experience or Front Desk Receptionist or Administrative Assistant experience. Valid driver's license… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point of contact (phone, email or chat) to remedy… more
- NuAxis Innovations (Washington, DC)
- …IT customer support environments. This position requires proven experience supervising service desk /IT operations teams, ensuring quality of service ... or IT Operations roles. + Demonstrated experience supervising enterprise IT Help Desk or Service Desk operations. + Proven ability to manage day-to-day … more
