- HTC Global Services Inc (Troy, MI)
- …Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Service Desk Analyst Job Description The Technical Service Desk ... Analyst provides first and second level support to healthcare employees and patients, employing high degree of customer...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous… more
- Emory Healthcare/Emory University (Decatur, GA)
- …Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer support ... based on internal team logisitics. To note again, this service desk supports a healthcare /hospital/clinic...where high volume ticket queue's are the norm. Prior IT helpdesk/ service desk in a… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Thursday and Friday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... and applications necessary for Patient Care. **Duties of a IT Service Desk Technician at... or technical support environment. + Experience in a HealthCare environment supporting HealthCare clinical information technology… more
- Advanced Energy (Fort Collins, CO)
- IT Service Desk Support Specialist II **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in precision power conversion, measurement, ... Join a dynamic IT team that powers innovation across a global enterprise. As an ** IT Service Desk Support Specialist** , you'll be the go-to expert for… more
- Kuehne+Nagel (Naugatuck, CT)
- …related field is often preferred + 4+ years of experience in an IT help desk , service desk , or desktop support role + Proficiency with Windows operating ... **It's more than a job** In this IT role, you will manage, develop, and support...work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around… more
- OhioHealth (Columbus, OH)
- … IT Endpoint Service Desk Agent reports to the Manager of IT Service Desk and will be physically located within various OhioHealth Facilities. The ... Provides input to continuous improvement opportunities as they are identified. 15% - Customer Service Is an ambassador for IT at the site assigned. Works to… more
- Sargent & Lundy (Chicago, IL)
- …and standard operating processes (SOPs). + Assist in developing and implementing IT service management (ITSM) best practices. + Analyze metrics (ticket ... data infrastructure and support analytics initiatives. Role Overview The IT Help Desk Lead is responsible for...ensure timely and effective resolution of technical issues and service requests. This role combines hands-on technical support with… more
- University of Utah Health (Salt Lake City, UT)
- **Overview** **This position will provide remote IT services for Patients and Staff. About 19 hours per week.** **Current University Of Utah Students preferred for ... of activities in one or more of the following IT areas: network communications, systems administration or systems development....supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability… more
- Highmark Health (Harrisburg, PA)
- …enGen **Job Description :** **JOB SUMMARY** + We are seeking a highly motivated and detail-oriented IT Service Desk Specialist to join our specialized IT ... documentation and knowledge articles to empower the Radiology Department with self- service resources. If you are passionate about technology, possess excellent… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …as assigned. MINIMUM QUALIFICATIONS: + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, ... to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major...staff. + Creates Major Incident Notifications (MINs) to resolve service interruptions and assign tickets to IT … more
- Care Initiatives (West Des Moines, IA)
- …We are committed to providing exceptional care and support at every stage of the healthcare journey. The IT Help Desk Technician is a full-time position ... Care Initiatives is seeking an IT Help Desk Technician to join...a great entry-level opportunity for someone with exceptional customer service & communication skills. Our IT &… more
- Spectrum Comm Inc (Falls Church, VA)
- …hardware, software, and network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance with ... technical support for end users at a secure government healthcare facility in Bethesda, Maryland. This role delivers Tier...equivalent experience considered. + 1-3 years of experience providing IT support in a help desk or… more
- Banner Health (AZ)
- …health care advancements and excellent patient care. The Clinical and Digital Imaging Service Desk team serves as the critical technology backbone that enables ... and ambulatory care settings. By maintaining up-to-date knowledge of healthcare IT trends and regulatory standards, the...day begins by monitoring the Clinical and Digital Imaging Service Desk queue, where you'll answer, resolve,… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Night Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team Manager** . As...IT support. You will ensure that incidents and service requests are accurately logged, prioritized, and resolved in… more
- Metro Nashville Government (Nashville, TN)
- …Civil Service Job Number 26071E Department Information Technology Services Division Service Desk Opening Date 10/07/2025 Closing Date 10/14/2025 11:59 PM ... Diploma and 2 years of job-related experience providing customer service in a help desk or call...support tools, network communication systems, and ITIL or other IT Service Management tools/frameworks + Exceptional communication… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology...assurance, and release management + Familiarity with the general IT practices and terminology + Excellent written and verbal… more
- Cayuse Holdings (San Juan, PR)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ...and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example … more
- Cayuse Holdings (Dover, DE)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** ... $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- Geisinger (Danville, PA)
- …request fulfillment, training, testing, implementation, go-live and operational support, and maintenance. The IT Service Desk serves as a front-line and tier ... Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible...responsible for the performance of tasks related to Geisinger IT hardware, infrastructure, access, application and software support, including… more
- St. George Tanaq Corporation (Washington, DC)
- …Model (multiple locations). + Strong understanding of ITIL, Agile, and service desk best practices. + Familiarity with IT tools including ServiceNow, Jira, ... mobile device management, endpoint support, and software/hardware troubleshooting. + Monitor IT service delivery metrics, SLAs, and performance KPIs to… more