- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01… more
- CAI (Helena, MT)
- Bilingual Service Desk Analyst (German/English) **Req number:** R6223 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **Job Class: Information Technology Specialist 1** **Agency: Minnesota IT Services** + **Job ID** : 89306 ... **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support + **Work Shift/Work Hours** : Day Shift… more
- GovCIO (Harrisburg, PA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... resolve issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level… more
- Life-Science Innovations, LLC (Willmar, MN)
- The IT Service Desk Analyst II is responsible for ensuring reliable computer operations that allow end users to effectively carry out business tasks. This ... + Serve as an escalation point for complex issues, guiding less experienced Service Desk staff. + Manage tickets, escalate unresolved issues, and document… more
- Robert Half Technology (Woodbury, NY)
- Description The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day ... email, conducting online chat and face-to-face desk -side support. The Service Desk Analyst provides clear documentation of each customer interaction… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support.** **Diagnose… more
- CAI (Abilene, TX)
- Service Desk Analyst II **Req number:** R6312 **Employment type:** Full time **Worksite flexibility:** Hybrid **Who we are** CAI is a global technology ... in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Service Desk Analyst ready to take us to the next level! If you… more
- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- TEKsystems (St. Cloud, MN)
- TEKsystems currently has a client in St. Cloud, MN looking for an Service Desk Analyst to help with evening/overnight support. Ideally looking for someone ... locations. Top Skills' Details * 1-2 years of IT experience (ie service desk , hardware depot, desktop support) * Experience supporting Microsoft Office Suite… more
- GKN Aerospace (Newington, GA)
- …2023. There are no limits to where you can take your career. Job Summary The Service Desk Analyst is a customer facing role accountable for providing 1st ... line IT support to all levels of the business within agreed SLA's. The Service Desk Analyst is customer focused and accountable for ensuring all calls… more
- TEKsystems (Phoenix, AZ)
- We are seeking a skilled and customer-focused IT Service Desk Analyst to join a fast-paced technical support team. This mid-level role is ideal for ... reviews and receive constructive feedback. Required Qualifications: + 2+ years in a service desk or customer service environment. + 1+ year of technical… more
- Robert Half Technology (Nashville, TN)
- Description We are looking for a dedicated Service Desk Analyst I to join our team in Nashville, Tennessee. In this long-term contract role, you will provide ... all technical solutions meet established standards. * Monitor and respond to service desk inquiries while prioritizing tasks based on urgency. * Support REST API… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... required to remote into customer's computer to fix an issue. In other cases, the service desk analyst walks the user through steps they can take to resolve… more
- CACI International (Stennis Space Center, MS)
- EMOC Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... to join our ranks and share the fun. CACI is seeking an EMOC Service Desk Analyst . This candidate will provide monitoring services overseeing the enterprise… more
- Robert Half Technology (Nashville, TN)
- Description We are looking for a dedicated Service Desk Analyst to join our team on a long-term contractual basis in Nashville, Tennessee. In this role, you ... * Collaborate with team members to identify and implement improvements to service desk operations. * Conduct training sessions for users to enhance their… more
- BigBear.ai (Columbia, MD)
- Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical issues and provide prompt solutions to ensure smooth operations and customer ... + Experience with JIRA ticketing process and reporting capabilities or similiar service desk software What we'd like you to have + Basic understanding of… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more