- Motion Recruitment Partners (Crystal Lake, IL)
- Service Desk Analyst / Phone -Based Expereince Required Crystal Lake, Illinois **Hybrid** Contract $30/hr - $45/hr We're working with a global law firm in ... Experience** + 1-2+ years of experience working as a Service Desk Analyst + Heavy phone -based support experience, providing technical assistance +… more
- Motion Recruitment Partners (Chicago, IL)
- Phone Support Service Desk Analyst Chicago, Illinois **Hybrid** Contract $30/hr - $42/hr Join a global, highly structured enterprise with a reputation ... for operational excellence. We're hiring a Phone Support Service Desk Analyst to help manage frontline IT needs for a professional services team. In this… more
- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... User Support Contact Center. The primary role of the Service Desk Analyst is to...troubleshoot, and track incidents and requests received either through phone , email or work management system for all Tier… more
- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...point of contact for employees seeking technical assistance via phone , email, or in-person. - Diagnose and resolve technical… more
- TEKsystems (New York, NY)
- …On a day to day basis, the successful candidate will monitor and answer the Service Desk phone , e-mail message queues and automated triggered request queues. ... looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT… more
- System One (Dallas, TX)
- Service Desk Analyst - Night Shift 8pm...to organize and process a large volume of email. * Phone call handling. * Phone login and logout compliance ... Trust clearance US citizenship required per government contract The Service Desk Agent is an entry-level position...at the start of the shift. Utilize the appropriate phone codes when not actively taking customer calls. *… more
- CAI (Richmond, VA)
- …Number** R5370 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide...support to our customers applying technical knowledge and customer service skills via phone , email, or chat.… more
- Parksite (Batavia, IL)
- …Owner with Parksite! Earn more from your hard work! Role Overview The Senior Service Desk Analyst is responsible for providing high-level technical support ... involves direct support to Parksite end users / associates by directly interacting, via help desk ticket system, phone calls, face to face, chat and email. This… more
- TEKsystems (Raleigh, NC)
- …of complex difficulty o Reply to service desk tickets, answer the service desk phone line o Try to forecast issues pertaining to changes that may be ... and mentoring for less experienced team members. Skills Help desk , Service desk , Troubleshooting, Technical...Support is provided primarily through our service desk ticket system, but will also include phone… more
- Intuit (Tucson, AZ)
- **Overview** The IT Service Desk Analyst will...work in a dynamic, fast-paced call center that provides service via phone , chat, web tickets and ... a week) in the Tuscon, AZ office. **What you'll bring** * Prior Service Desk or Desktop Support experience required* One year of desktop-based hardware support… more
- TEKsystems (Halethorpe, MD)
- Our client is looking for a Service Desk Analyst to work onsite in Catonsville, MD. The Service Desk Analyst has a very wide array of tasks all ... surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible...center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …COTS, and/or proprietary applications software via multiple channels including email, chat, and phone + Experience using a Help Desk ticketing system such as ... site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative,...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to build and elevate ... Analyst (Tier 1), End User Engineering About us:...experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training program, we encourage… more
- Robert Half Technology (Philadelphia, PA)
- Description We are offering a long-term contract employment opportunity for a Help Desk Analyst in the healthcare, hospitals, and social assistance industry ... located in Philadelphia, Pennsylvania. As a Help Desk Analyst , you will be responsible for...portal issues, and ensuring a high level of customer service . Responsibilities: * Address user issues across all departments… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... and driving best practices related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central service desk… more
- Robert Half Technology (Houston, TX)
- …users by answering and responding to incident and service requests submitted via the Service Desk Portal, phone call, e-mail, and in person. Ensures that ... functions efficiently. Performs diagnostics and analysis in partnership with other Service Desk Team members to resolve issues and promote learning. Installs,… more
- Insight Global (Kansas City, MO)
- …Insight Global is looking for a consultant to provide support to our customers Service Desk organization. This person will work remotely from the Kansas City ... office and will be responsible for working on assigned service desk ticket queues. Day to day,...troubleshoot browser issues, user account setup, pw resets, etc.) Phone customer service experience (30+ calls per… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client… more
- Two95 International Inc. (Wyomissing, PA)
- Job Title: Service Desk Analyst Location: Wyomissing, PA Job Type: Full Time Duties and responsibilities + Respond to incoming call and e-mail queues ... rights for clients when applicable. + Provide exceptional customer service to all clients. + Utilize the all existing...resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance… more