- Daiichi Sankyo, Inc. (Bernards, NJ)
- …customer to evaluate and implement as needed. Responsible for the Help Desk operational guidance and support related to application tickets, setting and monitoring ... Computer Science or business related discipline required required Experience Qualifications- 1 or More Years Experience 2 years of proven hands-on experience… more
- Intuit (Tucson, AZ)
- **Overview** The IT Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require an aptitude ... essential to providing a "high-touch" level of support to the employee community. Service Desk staff work in a dynamic, fast-paced call center that provides … more
- CAI (Richmond, VA)
- …We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both **English** ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will...+ Solution driven + **Ability to work weekdays from 1 :00am to 9:00am EST** Preferred: + Associate degree preferred… more
- GovCIO (Washington, DC)
- …/Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier- 1 - service - desk - analyst /job?mode=apply&apply=yes&in\_iframe= 1 ... service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA .... service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... Integration, IT Operations Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- City of New York (New York, NY)
- …Information Systems UNIT: Service Desk Operations JOB TITLE: One ( 1 ) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's Office ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve...in an IT Help Desk role. BUDGET ANALYST (OMB) - 06088 Qualifications 1 . A… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and… more
- TEKsystems (New York, NY)
- …clinical/business applications. In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to ... for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT… more
- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a **Lead Service Desk Analyst ** position. **PLEASE NOTE: This position is ... first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year...technical nature OR one year of experience as a Service Desk Analyst OR equivalent… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals....+ -2-5 years of applicable work experience + - 1 -3 years ITIL experience + Clearance Level - Secret… more
- Citi Trends (Savannah, GA)
- **Job description** **Role: Tech Desk Support Analyst ** **Reports to: IS Manager** **Positions Available: 2nd Shift** **Based in: Savannah, GA** **CITI TRENDS ... Trends is seeking candidates for our Information Services Tech Desk . This is a great opportunity for anyone who...center: 1 year (Required) + Customer support: 1 year (Preferred) + Customer service : … more
- System One (Dallas, TX)
- Service Desk Analyst - Night Shift...and escalating incidents. Knowledge and Skills Required: * At least 1 -3 years of prior Service Desk ... obtain a Public Trust clearance US citizenship required per government contract The Service Desk Agent is an entry-level position providing first-level IT… more
- Motion Recruitment Partners (Crystal Lake, IL)
- Service Desk Analyst / Phone-Based Expereince...+ 1 -2+ years of experience working as a Service Desk Analyst + Heavy phone-based ... coverage gaps and needs additional hands. This is temporary help on their Tier 1 Service Desk team. This is a customer support-heavy role, with 99% phone… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA...**Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... devices used by more than 650,000 users at nearly 1 ,700 Continental United States (CONUS) and Outside of the...computer to fix an issue. In other cases, the service desk analyst walks the… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We ... possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and written… more
- Katmai (Orlando, FL)
- …troubleshoot platform issues, and ensure users have reliable access to systems. + Monitor service desk queues, log incidents, and escalate issues per SOPs. + ... 1 and Tier 2 support under a Tiered- Service Delivery Model (TSDM) for the Rating Career Domain...Microsoft Office Suite and SharePoint. + Experience with Jira Service Desk , Confluence, or similar ITSM and… more
- RKON (Chicago, IL)
- Analyst (Tier 1 ), End User Engineering...customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who ... experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training program, we encourage...1 and 2 support for incidents (problem/issues) or service requests related to hardware, software, mobile devices and… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative,...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- GovCIO (El Paso, TX)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is hiring a Service Desk Analyst to...customer via chat, email, and deskside support. Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
