- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier- 2 - service - desk - analyst ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- City of Detroit (Detroit, MI)
- Service Desk Analyst 2 -3 Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161) Apply Service Desk Analyst 2 -3 ... DWSD does not honor reversion rights for internal candidates. ESSENTIAL JOB FUNCTIONS: The Service Desk Analyst 2 -3 provides support to end users on a… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be proactive when… more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst Boulder...Information Technology, or other technical field is preferred and/or 2 years of prior Service Desk ... per week *Range includes evening differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to Service … more
- General Dynamics Information Technology (Quantico, VA)
- … **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 2 + years of related ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A...**This position is pending funding.** The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... operational support, and maintenance. The IT Service Desk serves as a front-line and tier 2...supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes… more
- TEKsystems (Raleigh, NC)
- …also provide training and mentoring for less experienced team members. Skills Help desk , Service desk , Troubleshooting, Technical support, Windows 10 Top ... Skills Details Help desk , Service desk ,Troubleshooting,Technical support,Windows 10 Additional...to this individual occasionally. 3 days in the office 2 days out. Office in Raleigh and Clayton, can… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- BAE Systems (Roy, UT)
- …+ MS/MA Degree and 0 years of relevant experience + Experience working on a Service Desk or Help Desk team, with demonstrated excellence in customer ... supporting a DoD customer + Experience working on a Service Desk or Help Desk ...available based on position level and/or job specifics. **Help Desk Analyst I** **113457BR** EEO Career Site… more
- Insight Global (Houston, TX)
- Job Description Insight Global is seeking a Service Desk Analyst for a client based in Houston, TX. This role can sit in Tacoma, Tampa or Houston. This ... associate degree in Computer Science or equivalent certifications - 2 years experience in the field or in a...field or in a related area. - Knowledge of Service Desk Plus is desired. - Excellent… more
- Katmai (Orlando, FL)
- …troubleshoot platform issues, and ensure users have reliable access to systems. + Monitor service desk queues, log incidents, and escalate issues per SOPs. + ... **SUMMARY** Provide Tier 1 and Tier 2 support under a Tiered- Service Delivery...Microsoft Office Suite and SharePoint. + Experience with Jira Service Desk , Confluence, or similar ITSM and… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative,...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...a baccalaureate degree from an accredited college or university? 2 . Do you have an associate degree from an… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We ... possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and written… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to build and elevate ... Analyst (Tier 1), End User Engineering About us:...ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service … more
- SHI (Somerset, NJ)
- …work experience required. * 2 + years of experience working in a Service Desk environment - preferably with a global organization. * Excellent working ... Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and problem management… more
- CACI International (Arlington, VA)
- Help Desk Analyst (JR) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI ISS Team is looking for a Junior Help Desk Analyst to fill a position in...an updated working knowledge of customer systems and current service desk processes and procedures for IPPS-A… more
- Link Solutions Inc (Frederick, MD)
- …hardware and software and related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service requests and ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
- Link Solutions Inc (Frederick, MD)
- …Security, GICSP, GSEC, SSCP, etc.). + 1- 2 years experience in a service desk environment. + Experience with remote connection and troubleshooting using ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team...They will work as part of Tier 1 and 2 service teams to ensure a timely… more
- Robert Half Technology (Los Angeles, CA)
- Description We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will provide technical support and ... tools to enhance support capabilities. Requirements * At least 2 years of experience in a help desk...Ability to document and track incidents effectively using a service desk ticketing system. Technology Doesn't Change… more