- CAI (Abilene, TX)
- Service Desk Analyst II **Req number:** R6312 **Employment type:** Full time **Worksite flexibility:** Hybrid **Who we are** CAI is a global technology ... for your next career move, apply now. **Job Description** We are looking for a ** Service Desk Analyst II ** to be responsible for receiving requests from… more
- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- Robert Half Technology (West Valley City, UT)
- Description We are looking for a skilled IT Service Desk Analyst - Tier II to join our team in West Valley City, Utah. In this Contract-to-Permanent ... role, you will provide comprehensive support for end users, troubleshoot technical issues, and contribute to IT projects that enhance system functionality and efficiency. This position is ideal for someone with a strong technical background who thrives in a… more
- Penn Medicine (Philadelphia, PA)
- …day. Are you living your life's work? Entity - Corporate Services Department - IS - Service Desk Hours - M-F, 8 hr days, hybrid Location - 3930 Chestnut Street, ... members of the Help Desk team. + Actively works on help desk requests for service that are submitted by end users via phone calls, electronic interfaces (eg… more
- Life-Science Innovations, LLC (Willmar, MN)
- The IT Service Desk Analyst II is responsible for ensuring reliable computer operations that allow end users to effectively carry out business tasks. ... + Serve as an escalation point for complex issues, guiding less experienced Service Desk staff. + Manage tickets, escalate unresolved issues, and document… more
- HCA Healthcare (Tamarac, FL)
- …responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for mentoring, ... an organization that invests in you as a(an) Technical Analyst II ? At HCA Florida Woodmont Hospital,...desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel +… more
- HCA Healthcare (San Antonio, TX)
- …responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for mentoring, ... an organization that invests in you as a Technical Analyst II at IT&S - San Antonio...desktop equipment and software** + **Effectively works with customers, Service Desk and Technical Services personnel** +… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II ** at GDIT. Shape what's next for ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA...activities. **MEANINGFUL WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier II ** ,… more
- Robert Half Technology (Nashville, TN)
- Description We are seeking a proactive and detail-oriented Help Desk Analyst for a one-year remote contract. The ideal candidate will have strong technical ... issues, enhancing the support knowledge base, and improving overall service delivery within the IT Help Desk team. * Respond to incoming service requests… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a Help Desk Analyst II to join our team in Chicago, Illinois. This part-time position is ideal for individuals with a strong ... problems related to Microsoft Windows 10 and Active Directory. * Manage service desk tickets, ensuring timely responses and resolutions. * Support mobile device… more
- Robert Half Technology (Greer, SC)
- Description Robert Half is hiring! We are looking for a skilled Help Desk Analyst II to join our team in the Upstate of South Carolina. In this role, you ... * Familiarity with Active Directory and Group Policy. * Knowledge of service desk ticketing systems and remote desktop tools. * Understanding of basic networking… more
- Robert Half Technology (Dallas, TX)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Dallas, Texas. In this role, you will provide technical support to ... network-related issues while maintaining a high standard of customer service . This position is ideal for someone who thrives...year of experience in a technical support or help desk role. * Proficiency in Windows 10, Active Directory,… more
- Robert Half Technology (Sacramento, CA)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Sacramento, California. This is a long-term contract opportunity where ... Fujitsu 7160 scanners. * Manage and respond to IT service tickets using the Epicor ticketing system, with training...3 years of experience in IT support or help desk roles. * Proficiency in supporting Microsoft Windows 10… more
- Robert Half Technology (Gainesville, FL)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Tallahassee, Florida. This Contract-to-Permanent position offers an ... systems, networking, and virtualization platforms, along with excellent customer service skills to ensure smooth operations. Responsibilities: * Provide advanced… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated technical ... Tier 1 team members to foster skill development and service improvement. * Manage endpoint security and configuration using...with a focus on Tier 2 or advanced help desk responsibilities. * Proficient in Windows desktop operating systems,… more
- Robert Half Technology (Charlotte, NC)
- Description Robert Half is seeking Tier II Help Desk Analysts for proactive recruitment with our top clients. This mid-level role is suited for candidates who ... can resolve escalated technical issues and contribute to IT service delivery improvements. Responsibilities: + Troubleshoot and resolve escalated software, hardware,… more
- Robert Half Technology (Dallas, OH)
- …while maintaining high standards of customer service . POSITION: IT SUPPORT ANALYST LEVEL II LOCATION: DOWNTOWN DALLAS SALARY: $68-72K Responsibilities: + ... Description We are seeking a skilled and proactive Level 2 IT Support Analyst to join our dynamic IT operations team. This role serves as the escalation point for… more
- System One (Tulsa, OK)
- …driver's license and clear driving record The Job + Front-line Customer Service Representative + Provide end-user technical support on all hardware and software ... all time within the ticketing system (in real-time), ConnectWise Manage, and keep service tickets updated in real-time + Maintain backup systems to ensure all data… more
- Robert Half Technology (Phoenix, AZ)
- …support and to meet specified SLAs * Participate in day-to-day operations and ensure Service Level Agreement/ Service Level Objectives are met. * Manage queues ... of L1, escalate occurring issues to global IT Teams. * Resolve and install any software related requests / incidents. * Resolve incidents and requests associated with EUS equipment. * Support Users in connecting or attempting to connect to corporate network… more
- Robert Half Technology (Atlanta, GA)
- Description Seeking an experienced Help Desk Analyst III to provide advanced technical support for end users in a large enterprise environment. Candidates should ... and document issues as needed, ensuring SLA compliance. Provide mentoring and training to Help Desk Analysts I & II . Requirements 4+ years in Help Desk … more