- Emory Healthcare/Emory University (Decatur, GA)
- …Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer support ... detail and resolved or properly assigned in ServiceNow. The Service Desk operates 24/7 365 days per...without a degree. + A+ Certification, or Support Center Analyst Certification, or IS related Certification preferred. **Additional Details**… more
- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more
- Life-Science Innovations, LLC (Willmar, MN)
- The IT Service Desk Analyst II is responsible for ensuring reliable computer operations that allow end users to effectively carry out business tasks. ... + Serve as an escalation point for complex issues, guiding less experienced Service Desk staff. + Manage tickets, escalate unresolved issues, and document… more
- HCA Healthcare (Nashville, TN)
- …responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for mentoring, ... is recognized. Submit your application for the opportunity below: Technical Analyst II TriStar Centennial Medical Center **Benefits** TriStar Centennial… more
- HCA Healthcare (Savannah, GA)
- …responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for mentoring, ... an organization that invests in you as a Technical Analyst II ? At Memorial Health University Medical...desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel +… more
- Insight Global (San Antonio, TX)
- Job Description Insight Global is hiring a Level II Help Desk Analyst for a global leader in graphic solutions in San Antonio, TX. The Help Desk ... during CT business hours - Handle password resets, Wi-Fi issues, and Level II troubleshooting Technical Tasks - Install and support Windows 11 desktops/laptops -… more
- Robert Half Technology (Tampa, FL)
- Description We are looking for a meticulous Help Desk Analyst II to join our team in Tampa, Florida and work fully onsite. This Contract-to-permanent ... customer problems and optimize workflow efficiency. * Manage and prioritize service desk tickets to ensure timely and accurate resolutions. * Maintain detailed… more
- Robert Half Technology (Grand Rapids, MI)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this long-term contract position, you will ... and assistance. * Undertake additional tasks as assigned by the IT Service Desk Manager or Team Leader. Requirements * Proficiency in Active Directory and… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering ... related to hardware, software, and network systems. * Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with… more
- Robert Half Technology (Charlotte, NC)
- Description Robert Half is proactively recruiting an experienced Help Desk Analyst (Tier II ) to support clients' end users across enterprise and SMB ... for a hands-on IT professional with strong troubleshooting skills, excellent customer service , and the ability to manage multiple priorities in a fast-paced setting.… more
- Robert Half Technology (Prattville, AL)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Prattville, Alabama. This position involves providing comprehensive IT ... Windows desktop and laptop systems within a manufacturing environment. * Monitor service desk tickets, ensuring timely responses and resolutions to technical… more
- Robert Half Technology (Des Moines, IA)
- Description Help Desk Specialist - Long-Term Opportunity with a small company! IMMEDIATE CONSIDERATION/ IMMEDIATE INTERVIEW! Location: ONSITE DAILY DES MOINES, Iowa ... who thrives on delivering exceptional IT support? We're searching for a dedicated Help Desk Specialist ready for a long-term role with a small company focused on… more
- Robert Half Technology (Gainesville, FL)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Tallahassee, Florida. This Contract-to-Permanent position offers an ... systems, networking, and virtualization platforms, along with excellent customer service skills to ensure smooth operations. Responsibilities: * Provide advanced… more
- Robert Half Technology (Willow Grove, PA)
- …and acting as a liaison for the team to support career growth. * Audit service desk ticket queues to proactively address potential issues with delays in ... Requirements Active Directory, MS Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't Change the… more
- Robert Half Technology (Los Angeles, CA)
- Description IT Support Specialist II - Technical Help Desk Join a growing organization as an IT Support Specialist II , delivering exceptional second-level ... devices, and collaboration tools. + Manage and maintain accurate records in our service ticketing system, ensuring issues are resolved promptly. + Set up and provide… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , you will ... IT support team. + Vendor Coordination: Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware… more
- System One (Tulsa, OK)
- …driver's license and clear driving record The Job + Front-line Customer Service Representative + Provide end-user technical support on all hardware and software ... all time within the ticketing system (in real-time), ConnectWise Manage, and keep service tickets updated in real-time + Maintain backup systems to ensure all data… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 2 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- HCA Healthcare (Corpus Christi, TX)
- …and integrity. We care like family! Jump-start your career as an EHR Support Analyst II today with Corpus Christi Medical Center. **Benefits** Corpus Christi ... location._** Come join our team as our EHR Support Analyst II . We care for our community!...resolve incidents or fulfill requests received from the division Service Desk or other division or facility… more