- Robert Half Technology (West Valley City, UT)
- Description We are looking for a skilled IT Service Desk Analyst - Tier II to join our team in West Valley City, Utah. In this Contract-to-Permanent ... who thrives in a collaborative, fast-paced environment. Responsibilities: * Deliver second- tier technical support to internal users, resolving issues related to… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1...and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk - analyst ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- Insight Global (Dunwoody, GA)
- Job Description The Level 2 Service Desk Analyst provides advanced technical support to end-users by troubleshooting and resolving complex hardware, ... Skills and Requirements - 2+ years of experience in a Service Desk or technical support role. - Strong knowledge of Windows AND… more
- Koniag Government Services (Huntsville, AL)
- Koniag Management Solutions, a Koniag Government Services company **,** is seeking a Help Desk Analyst Tier I with a secret security clearance to support KMS ... Solutions (KMS) is seeking a dedicated and customer-focused Help Desk Analyst Tier I to...in an IT related field; or 8 years of service desk support experience + MUST have,… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE |...improving how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** at GDIT. Shape what's next for ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA...activities. **MEANINGFUL WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier II** ,… more
- Robert Half Technology (Charlotte, NC)
- Description Robert Half is seeking Tier II Help Desk Analysts for proactive recruitment with our top clients. This mid-level role is suited for candidates who ... can resolve escalated technical issues and contribute to IT service delivery improvements. Responsibilities: + Troubleshoot and resolve escalated software, hardware,… more
- Robert Half Technology (Charlotte, NC)
- Description Robert Half is proactively recruiting Help Desk Tier I Analysts to support our clients' growing IT environments. This entry-level role is ideal for ... resolutions in ticketing systems (ServiceNow, Remedy). + Escalate unresolved issues to Tier II/III teams. Requirements Qualifications: + 1+ years of IT support/help … more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **Job Class: Information Technology Specialist 1** **Agency: Minnesota IT Services** + **Job ID** : 89306 ... Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...IT systems. Their primary role is to provide broad Tier 1 assistance for issues related to system access,… more
- Penn Medicine (Philadelphia, PA)
- …day. Are you living your life's work? Entity - Corporate Services Department - IS - Service Desk Hours - M-F, 8 hr days, hybrid Location - 3930 Chestnut Street, ... Desk team. + Actively works on help desk requests for service that are submitted...understand. + Works cooperatively with end users, co-workers, and tier 2 resolvers to isolate, identify, escalate, transition and… more
- GovCIO (Harrisburg, PA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... resolve issues related to IT hardware and software. The service desk analyst team lead...and end-users + Oversees training of service desk agent staff + Collaborate with tier … more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... BILH entities and its affiliates. Using the Information Technology Service Management suite provided Tier 1 support...accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... operational support, and maintenance. The IT Service Desk serves as a front-line and tier ...supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a Help Desk Analyst II to join our team in Chicago, Illinois. This part-time position is ideal for individuals with a strong ... in scheduling while requiring on-site presence to deliver top-notch Tier 2 support. Responsibilities: * Provide Tier ...to Microsoft Windows 10 and Active Directory. * Manage service desk tickets, ensuring timely responses and… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated ... 1 team members to foster skill development and service improvement. * Manage endpoint security and configuration using...of experience in IT support, with a focus on Tier 2 or advanced help desk responsibilities.… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Senior Help Desk Analyst to join our IT support team. In this role, you'll serve as the first point of escalation for technical ... advanced troubleshooting, and ensure a high level of customer service to internal users. You'll also play a key...to keep systems running smoothly. Key Responsibilities + Provide Tier 2/ Tier 3 technical support for desktops,… more