- Beth Israel Lahey Health (Charlestown, MA)
- …team, you're not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst , Tier 2 provides advanced technical support ... end users using various clinical, administrative, and technical systems. The Tier 2 Service Desk Analyst acts as an escalation point for the Tier 1… more
- Insight Global (New York, NY)
- …law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . The ... team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application...for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk - analyst ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A career in ... is pending funding. Our work depends on a **Help Desk Analyst Tier 2** joining...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- Koniag Government Services (Huntsville, AL)
- Koniag Management Solutions, a Koniag Government Services company **,** is seeking a Help Desk Analyst Tier I with a secret security clearance to support KMS ... Solutions (KMS) is seeking a dedicated and customer-focused Help Desk Analyst Tier I to...in an IT related field; or 8 years of service desk support experience + MUST have,… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE |...improving how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining… more
- Robert Half Technology (Des Moines, IA)
- Description We are looking for a skilled Help Desk Analyst I to provide Tier 1 technical support for our team in Des Moines, Iowa. In this role, you will ... grow your technical expertise in a dynamic work environment. Responsibilities: * Deliver Tier 1 help desk support, addressing user inquiries and resolving… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts,...+ Vendor Coordination: Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the ... self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams,...beneficial but not mandatory. + Strong communication and customer service skills. + Basic understanding of desktop operating systems… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ID** : 88398 ... Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...Triage teams' primary function is to provide broad first tier support for all Enterprise systems in scope. This… more
- Herc Rentals (Bonita Springs, FL)
- Service Desk Analyst I Apply now " **Date:** Oct 8, 2025 **Location:** Bonita Springs, FL, US, 34134 **Company:** Herc Rentals If you are currently an ... as of June 30, 2025. **Job Purpose** As a Service Desk Analyst , you will...fast-paced environment to provide first-level technical support. + Provide top- tier customer support for all Herc users, including Senior… more
- Penn Medicine (Philadelphia, PA)
- …day. Are you living your life's work? Entity - Corporate Services Department - IS - Service Desk Hours - M-F, 8 hr days, hybrid Location - 3930 Chestnut Street, ... Desk team. + Actively works on help desk requests for service that are submitted...understand. + Works cooperatively with end users, co-workers, and tier 2 resolvers to isolate, identify, escalate, transition and… more
- TEKsystems (Austin, TX)
- Job Title: Service Desk Analyst Location: Austin,...users via phone and chat. Key Responsibilities: + Provide Tier 1 and Tier 2 support for desktops, ... a fast-paced, enterprise-level IT support team in Austin! We're seeking a mid-level Service Desk Analyst with strong customer service and technical… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... operational support, and maintenance. The IT Service Desk serves as a front-line and tier ...supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes… more
- Robert Half Technology (Des Moines, IA)
- …address is on my LinkedIN profile. ️ What You Will Do: Your day-to-day will include: ✔️ Tier 1 Help Desk Support Tier 1, Desktop Support, hand holding a User ... ✔️ Troubleshooting network connectivity issues (DNS, DHCP, TCP/IP). Must-Haves ✅ 1+ years Tier 1 Help Desk experience. O365 experience Solid hardware & software… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... origins to resolve tickets. + Escalates remaining issues to Tier 2 and Tier 3 to ensure...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more