- Extra Space Storage (Salt Lake City, UT)
- …so many of our employees recommend us as a great place to work. **Job Summary** The Service Desk Manager oversees the operations of the line I Service ... improvements, managing escalations, and ensuring a high level of service delivery. The Manager will develop and...and implement long-term strategies to grow and maintain the Service Desk function, balancing operational efficiency with… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented **Lead** ** Service Desk Manager ** to join our team in **Doral, FL** . **Responsibilities include ... but are not limited to:** + The Lead Service Desk Manager is recognized as a subject matter expert in Enterprise Service Desk management, possessing… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient ... innovative every day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket management, and quality assurance. +… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer-oriented ** Service Desk Manager ** to join our team in the **Stennis, MS area** . In this role you will ... manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident management, including… more
- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are available 24x7, properly monitored and maintained, and… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Financial Partners Credit Union (Downey, CA)
- …USA Pay Range $115,763.00 - $245,700.00 Position Type Full Time Job Description The IT Service Desk Manager is responsible for leading and overseeing the ... operation of our comprehensive system support services. This includes managing the service desk , desktop support, application support, Symitar and core… more
- International Rescue Committee (New York, NY)
- Requisition ID: req58954 Job Title: Global Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type: Full-Time Gross ... - : - - Work Arrangement: Hybrid Job Description Job Overview/Summary: In the Global Service Desk Manager role you will be at the forefront of driving IT… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Mid Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... Get to Do:** CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team Manager ** . As a first-line manager ,… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... an active DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will be responsible for ensuring efficient… more
- CalSTRS (Sacramento, CA)
- …or possibly take it to the next level. Under the general supervision of the Service Desk Manager , the Information Technology Associate operates as the ... Job Posting: Service Desk Analyst State Teachers' Retirement System JC-485042 - Service Desk Analyst INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 -… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- Fotona (Irving, TX)
- … tickets to ensure timely resolution and closure. The Agent will work closely with the Service Desk Manager , Field Service Manager , members of ... unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in Irving,… more
- CACI International (Forest Heights, MD)
- …and accurately in a fast paced and changing environment. Qualified candidates working with the Service Desk Manager will work to ensure all Service ... Service Desk Analyst Job Category: Information... Service Desk Analyst Job Category: Information Technology Time Type:...* * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing… more
- Allied Universal (Richardson, TX)
- …Must be able to participate in on-call activities based on assignment by the Service Desk Manager . This includes recurring scheduled on-call requirements. ... meaningful career while protecting what matters most through innovative security technology. The Service Desk Coordinator is the first line of communications for… more
- Electric Power Research Institute (Palo Alto, CA)
- …problems, troubleshoots and provides solutions to assist users + Alerts Lead, other Analysts, Service Desk Manager and other IT units as necessary of ... **Job Title:** IT Support Service Desk Student Employee **Location:** Palo Alto, CA **Job Summary and Description:** The IT Service Student Employee will… more
- Montage Marketing Group (MD)
- …Employment Type: Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a seasoned Customer Service Help Desk Manager looking for a great opportunity ... Job Title: Operations Center Help Desk Manager Location: Hybrid or Remote...preferred. + Experience leading help desk , support desk , or other customer service call center… more