- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in ... experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service desk… more
- General Dynamics Information Technology (Colorado Springs, CO)
- … Desk Manager ** Seize your opportunity to make a personal impact as a Service Desk Manager for Enterprise IT Solutions in Colorado Springs, CO. GDIT ... leader in Defense IT Systems Integration and Services is seeking a Service Desk Manager ensure outstanding customer satisfaction by maintaining strong… more
- University of Washington (Seattle, WA)
- …excitement, artistic pursuits and natural beauty. **UW Bothell Information Technology is seeking a Service Desk Manager to join our team.** The manager ... Team. This is a hands-on leadership position; technical acumen is essential. The Service Desk Manager will be responsible for multiple staff members who… more
- Red River (Lexington, MA)
- Red River is seeking a Service Desk Manager to join our growing team! This individual will lead a team of technicians and engineers supporting all Red River ... Managed Service clients. The SD Manager is responsible for the day-to-day operations of the service desk and ensuring processes and procedures are in… more
- Cecil College (North East, MD)
- …the US, as the College does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for rapidly resolving technology issues that ... to troubleshoot technical issues efficiently. * Familiarity with ITIL best practices for service management to ensure effective help desk operations. * Knowledge… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift (Clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance ... Type of Travel: None Anticipated Posting End: The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Three Saints Bay (Battle Creek, MI)
- **Technical Service Desk (TSD) Manager - Battle Creek (3720)** Location **Battle Creek, MI** Job Code **3720** \# of Openings **1** Apply Now ... a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** * Coordinating work efforts… more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and… more
- BCMC (Arlington, VA)
- …cyber capabilities to address emerging threats. We are seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director ... of Technical Services. The SOSD Manager is expected to be process oriented and accountable...and accountable for the overall success of the SysOps Service Desk . Responsibilities Include: - Manage SOSD… more
- University of Miami (Miami, FL)
- …University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk . The Sr. Manager , IT ... of the Help Desk , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level agreements (SLAs) are met. + Ensure… more
- Deloitte (Rosslyn, VA)
- …Work You'll Do + Managing and overseeing the daily operations of the IT service desk , including incident management, service requests, and user support. ... + Developing and implementing service desk policies, procedures, and best practices to ensure efficient and effective service delivery. + Leading and… more
- Royal Communications Consultants Inc (White Plains, NY)
- Service Delivery Manager - White Plains /...experience in managing and growing a Technical Support and Service Desk team (not an Operations Team). You ... will be responsible for overseeing the day-to-day activities of the Service Desk to ensure internal customers receive the support and service they require.… more
- TEKsystems (New York, NY)
- …service to the users. * Appropriate escalation of incidents and requests to the US Service Desk Manager in line with Our client's processes. * Complete ... training within the given timeframe. Team This position reports directly to the US Service Desk Manager and works closely with other members of the US… more
- University of Washington (Seattle, WA)
- …This position may supervise a small number of student employees **REPORTS TO** Service Desk Manager **QUALIFICATIONS** *Education: Bachelor's degree in ... ) **This posting will be used to recruit for 2 positions.** ** SERVICE DESK ENGINEER** Thank you for considering Housing & Food Services at the… more
- Groupestahl (Masontown, PA)
- …custom textile printing. What you'll be doing: This position reports directly to the Service Desk Manager . The ideal candidate is hard-working, focused, ... between yourself, the Service Desk team and the Service Desk manager . + Modify configurations, utilities, software settings, etc. for company… more
- PruittHealth (Norcross, GA)
- …resolved 9. Handle any Incidents or Service Requests assigned by their IT Service Desk Manager or Executive Director 10. Proficient utilizing Active ... **JOB PURPOSE:** The IT Service Desk Technician's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems… more
- Red River (Chantilly, VA)
- …target SLA and KPI objectives are achieved. This role will report to the Technical Service Desk Manager . **Primary Position Tasks:** + Primary service ... **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of the… more
- State of Massachusetts (Chelsea, MA)
- …messaging (outlook issues), network issues, and Telecom. The intern will work closely with the Service Desk Manager . The primary work location for this role ... and visitors to the Commonwealth of Massachusetts. *About the Role* The*EOTSS Service Desk team*is responsible for creating, troubleshooting, escalating, and… more
- TEKsystems (Peterson AFB, CO)
- …equipment + Executes and participates in System Acceptance Testing + Coordinate with Service Desk Manager for performance of asset inventory, hardware ... Job Description: Tier 2 Service Desk located at Peterson AFB,...Job Description: Tier 2 Service Desk located at Peterson AFB, CO with 24...the PMO office for the AFNet-S + Tier 2 Service Desk + Initial response to incoming… more