- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager ( IT Assistant Director I) Salary $89,913.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job Number ... MDTA is seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and Support Services within… more
- ICF (Reston, VA)
- Description ICF International is seeking a Manager , IT Service Desk , to work in our Corporate Information Technology (CIT) organization based in Reston, ... expert level analysis and technical support group on the Service Desk . This role will work with...+ 8+ years of technical support management experience supporting IT operations. + 8+ years of remote desktop support… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you are seeking a ... Desk staff and other personnel in the IT department. The Service Desk Manager is expected to take ownership of user support issues and be proactive… more
- Arena Technical Resources, LLC (Washington, DC)
- …support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day ... IT Service Desk Supervisor Location: Washington, DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location:… more
- TekSynap (Silver Spring, MD)
- …team and foster a culture of ownership, accountability, and high-quality service delivery. The IT Service Desk Manager will ensure superior customer ... of industry accepted standards and best practices related to IT Service Desk operations +...QUALIFICATIONS** + ITIL 4 Managing Professional (preferred) + HDI Service Desk Manager or HDI… more
- TEKsystems (Libertyville, IL)
- …provide support to field deployed PC's (laptops and/or tablets). Responsibilities You will assist the IT Service Desk Manager in key tasks to meet ... . Scheduling Team members for visits to remote sites; updating the calendar; keeping the IT Service Desk manager informed . Keeping the calendar of New… more
- TekSynap (Washington, DC)
- … Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation Manager ... The TekSynap Senate ITSC V contract employees are currently supporting roles as: Program Manager Lead System Consultant System Consultant Deputy Program Manager… more
- NuAxis Innovations (Washington, DC)
- ** IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The ideal candidate for the… more
- CUNY (New York, NY)
- …1 support role at the Baruch Service Desk . Reporting directly to the Service Desk Manager , this position provides initial technical support and IT ... IT Support Assistant - Service Desk Support Assistant (Tier 1, Part-Time, Closing Shift) **GENERAL DUTIES** IT Support Assistants support routine… more
- Tarleton State University (Stephenville, TX)
- Job Title Service Desk Manager Agency Tarleton...Deputy CIO, is responsible for leading and managing the IT Service Desk team, which serves ... Location Stephenville, Texas Job Type Staff Job Description The Service Desk Manager , under direction...Operations & Leadership + Oversees daily operations of the IT Service Desk , ensuring timely… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …+ Manage student employment budget for the Service Desk ; consult with Service Desk Manager on technician salaries and raises. + Manage and supervise ... and chatbot. + Manage the day-to-day operations of the IT Walk-Up Centers which may be staffed by students...issues. + Lead technical change implementations. + Assist the Service Desk Manager with full-time… more
- YMCA of the North (St. Paul, MN)
- Job Description IT Service Desk Analyst Internship Job Summary: The Information Technology ( IT ) Internship position provides educational opportunities ... or full-time status. Essential Functions: . Provide tier 1 IT Service Desk support to...Desk Leads who reports to the next level manager for the assigned department. The incumbent interacts regularly… more
- Koniag Government Services (Carlsbad, NM)
- …of technical skill in the field of expertise. Escalates all unresolved Help Desk Issues to IT Operations Manager . **Essential Functions, Responsibilities ... Senior IT Help Desk Carlsbad, NM 88220, USA...off, and more. Under the general direction of the IT Operations Manager , it provides top-tier support to… more
- Koniag Government Services (Carlsbad, NM)
- …support including, but not limited to, help desk , NOC center, service , desk and/or remote support. + Experience in IT /help desk management systems ... IT Help Desk Carlsbad, NM 88220, USA...limited to:** Works under the general direction of the IT Operations Manager + Provides top-tier support to… more
- Encore Electric, Inc. (Lakewood, CO)
- …professional growth of team members, and optimize processes for efficiency and quality. The Help Desk Manager will join the IT Leadership Team to provide ... Manager works collaboratively with the Help Desk team to ensure exceptional customer service ,...Desk to deliver exceptional technical support and customer service , ensure prompt and effective resolution of IT… more
- Illumination Foundation (Santa Ana, CA)
- …projects and initiatives as assigned. Preferred Experience/Minimum Qualifications Required: + 1 year IT Service Desk experience. + Familiar with ITSM ... County and the Inland Empire. Job Description The Associate IT Help Desk Technician is responsible for...phones, and accessories. + Escalate unresolved issues to senior IT staff or the IT Manager… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... procedures, incident management, communication skills, and an understanding of IT service management processes. They must be...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... procedures, incident management, communication skills, and an understanding of IT service management processes. They must be...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... problems. * Provides updates, status, and completion information to manager , problem request tracking system, and/or users, via voice...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- Qualus (Lake Mary, FL)
- …work as determined by needs of the business. **Responsibilities** + Manage Help Service Desk inquiries, updates, status and escalations using an online ticketing ... future with Qualus** in our Information Technology department as IT Help Desk . The primary function of...who work in the field. Under leadership of the Manager of IT Support & Services, the… more