- Red River (Lexington, MA)
- …Lead with an active Secret clearance to join our team ! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working ... on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordinating daily workload for service desk … more
- Epsilon, Inc (Greenville, SC)
- …performance management, and overseeing day-to-day operations. + Oversee and lead a team of Service Desk Agents and Leads. + Train new Service ... providing world class customer service . The Epsilon team is comprised of Service Desk...Proven ability to run complex processes, navigate organizations, and lead meetings effectively and efficiently. + Accountable, proactive, and… more
- Principal Financial Group (New York, NY)
- …in adapting new systems. + Develop documentation for troubleshooting or applications and lead the training for team members and business partners. + Monitor ... research problems, implement and document solutions and follow-up with business partners or team . May need to be available to executives for both business and… more
- Post Holdings Inc. (New Albany, OH)
- …(10) years of experience in IT, with at least five (5) years working in a service desk or technical support role. + Broad knowledge and experience with desktop ... Management concepts and ITIL processes is required. + Expert understanding of IT Service Desk policies, standards, and protocol. + Strong computer skills… more
- Carnegie Mellon University (Pittsburgh, PA)
- …faculty opportunities to develop the creativity, ethics and character needed to lead meaningful lives while impacting society in profound ways. Carnegie Mellon ... of Athletics is searching for multiple Non-CMU Student, Part-time Casual Recreation Desk Attendants. This is an exciting opportunity for someone who thrives in… more
- Epsilon, Inc (Alexandria, VA)
- …when technical expertise or incident documentation is required + Address urgent requests for service and assume the duties of any team member as required. + ... and team assignments to ensure timely resolution and maintain service level agreements + Oversee budget compliance and workforce optimization by monitoring… more
- SMBC (New York, NY)
- …staff, instilling best practices in troubleshooting, resolution documentation and customer service . - Lead by example in communication style, professionalism ... technology infrastructure and services. The mission of the Technology Operations team , within Infrastructure Technology, is to enable stakeholders to collaborate… more
- BeOne Medicines (San Carlos, CA)
- …local leadership and functional teams. **End User & Laboratory Support:** + Manage escalated service desk incidents and ensure service level agreement (SLA) ... GTS Operations Lead , North America, the Site Lead will manage local service delivery, supervise...standards. + Provide coaching, mentoring, and performance management to team members. + Lead team … more
- Bluepeak (Rapid City, SD)
- …our Communities."** **Overview of the Position Responsibilities** : The Warehouse Technician Lead performs those duties relating to the storage and retrieval of ... a plus. + Prolonged periods of sitting at a desk and working on a computer. + Regularly required...+ Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be… more
- The Clorox Company (Burnside, KY)
- …Join our team . #CloroxIsThePlace (https://www.linkedin.com/feed/hashtag/?keywords=cloroxistheplace&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7079847624048001024) ... between these systems and SAP S4/HANA. Additionally, this position will provide service support (to KY operation plants) by effectively utilizing tools and… more
- Qualus (Austin, TX)
- …TcpDump or Network Monitor + Hands-on experience with JIRA suite including JIRA Service Desk , and Confluence + Hands-on experience working with Linux operating ... and lead initiatives to improve test processes and develop team members to improve efficiency. + Provides necessary definition, development and deployment… more
- Prysmian (Highland Heights, KY)
- …around us._ ** Team Overview and Job responsibilities** This role will oversee and lead members of the Accounts Receivable team in collaboration with the ... standard office equipment available. + Extended periods of sitting or standing at a desk or workstation. + Repetitive tasks such as typing, filing, and data entry,… more
- Progress Rail Services Corp. (La Grange, IL)
- …**PRS Facility Location:** EMD HQ LaGrange, IL - 400 **Job Purpose:** The Service Reliability Engineer is a technical role focusing on ensuring the reliable ... performance of locomotive systems and components. The Service Reliability Engineer will drive product performance improvements through the application of specialized… more
- Progress Rail Services Corp. (La Grange, IL)
- …will play a pivotal role in providing guidance, direction, and prioritization to the team of Service Reliability Project Leads and Service Reliability ... the products we design, manufacture, sell, and other related services we provide. The Service Reliability Manager is responsible for leading a diverse team of… more
- Greene Tweed (Lansdale, PA)
- …**Essential Duties/Responsibilities** : + Provide daily leadership to the HR Service Center Advisors, ensuring efficiency of operations and prioritization of work ... Create and implement programs to enhance the level of service provided to internal customers. + Establish standards for...immediate and anticipated workflow volumes. + Use HR Help Desk software to document and track employee contact and… more
- Stanford Health Care (Newark, CA)
- …will do** + Provide tier-2 support of application incidents reported through the help desk + Provide analytical assistance to junior team members to resolve ... other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity software upgrade… more
- Crane Payment Innovations (Malvern, PA)
- …gaming industry . A strong understanding of technical field services, including service desk , maintenance, repair, and installation services . Self-motivated and ... branches. **WHAT YOU'LL BE DOING** As Director of Field Service , you will lead CPI's global technical...You will be the driving force behind operational strategy, team development, and service excellence-ensuring our technicians… more
- Bentley Systems (Exton, PA)
- …leaders to ensure that Bentley maximizes the value of our product and service offerings and accelerates our transition to the AI and Data-driven workflow future ... a critical period of expected technology and business model change + Lead the development of data-driven recommendations for commercial model migrations (new… more
- Epsilon, Inc (Manassas, VA)
- …you'll work:** You will work onsite in Manassas, VA. **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Stanford Health Care (Palo Alto, CA)
- …support assigned systems under the minimal guidance of senior members of the team . The position will have in-depth understanding of Epic modules, ancillary systems, ... tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required +...and across the different groups while influencing outcomes + Lead complex software upgrade initiatives + Lead … more
