- Robert Half Technology (Bloomington, MN)
- …resumes to sally.lander@roberthalf(.com). Requirements + Minimum of 3 years of experience in a Help Desk Analyst role or similar IT support role. + 1+ year ... of proven experience and familiarity with ServiceNow IT Service Management (ITSM) administration and application functionality. + Ability to handle escalated… more
- BCMC (Falls Church, VA)
- …+ Manage deployment of update sets and synchronization of changes between multiple ServiceNow instances + Resolve help desk /support tickets for reported ... support + Demonstrated experience with upgrading systems, software migrations, and resolving help desk tickets + Experience configuring mid-servers + Strong… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …1-3 years ITIL experience + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + ... As a Help Desk Analyst within the Defense...range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach… more
- Leidos (Shaw AFB, SC)
- …LAN/WAN and networking infrastructure. **Preferred Qualifications:** + Experience with ticketing systems, ServiceNow , Remedy, SolorWinds Web Help Desk , etc. ... Military Intelligence Enterprise IT Systems as well as network administration support for an organization comprised mostly of a...+ JWICS VTC scheduling experience. + Professional IT and/or Help Desk experience. + Experience with Microsoft… more
- Chenega Corporation (Washington, DC)
- …operating systems and troubleshooting methodologies. + Hands-on experience with ServiceNow administration , configuration, and ITSM processes. + Familiarity ... and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow ,...and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise… more
- NTT DATA North America (Dallas, TX)
- …enhancements. Create and understand complex flows using flow designer. Navigate the ServiceNow and NOW app Platform and system administration principles Partner ... adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow Technical consultant to join our team in Plano, Texas (US-TX), United… more
- NTT DATA North America (Plano, TX)
- …+ Create and understand complex flows using flow designer. + Navigate the ServiceNow and NOW app Platform and system administration principles + Partner ... + 5+ years ServiceNow development experience. + 5+ years ITSM development....Responsibilities: + Build out and customize the IT Service Desk Service Operations Workspace. + Attend daily stand-up meetings.… more
- CACI International (Forest Heights, MD)
- …3+ years relevant IT experience or 9 years of experience + Prior Help Desk experience (2-4 years) + Prior ServiceNow experience (2-4 years) + Able to obtain ... Tier 1 Help Desk Specialist Job Category: Information...Suitability clearance + Experience with Active Directory management and administration _Desired:_ + HDI Customer Service Representative Certification (HDI-CSR)… more
- Robert Half Technology (Libertyville, IL)
- Description We are in search of a proficient Help Desk Analyst III to augment our team. Based in a location in Illinois, this role offers a contract to permanent ... technical support, acting as a liaison between the service desk , infrastructure teams, and IT leadership. * Manage IT...and e-waste recycling processes. * Gain proficiency in using ServiceNow or a comparable ticketing system for better task… more
- Robert Half Technology (New York, NY)
- Description We are looking for an experienced Help Desk Analyst II to join our team on a long-term contract basis. In this role, you will provide comprehensive ... as Microsoft Office 365, Citrix, and Intune. * Utilize ServiceNow ITSM to log, track, and resolve technical incidents...5 years of experience in a technical support or help desk role. * Proficiency in troubleshooting… more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... with ServiceNow ticketing system. + Possess knowledge of workstation administration and imaging. + Basic network support experience to include account … more
- NuAxis Innovations (Washington, DC)
- …a Full-Time position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk /Service Desk Background + The ideal candidate for ... the QAM position, coming from a Help Desk /Service Desk background, should...& Technologies:** + Proficient in ticketing systems such as ServiceNow , Remedy, or equivalent. + Strong understanding of metrics… more
- Robert Half Technology (Durham, NC)
- …laptops, printers, and mobile devices within a Windows environment. + Respond to help desk inquiries via phone, email, or ticketing systems, ensuring timely ... + 1-3 years of professional experience in an IT help desk or technical support role. +...network troubleshooting. + Familiarity with ticketing systems such as ServiceNow , Zendesk, or equivalent tools. + Experience with Active… more
- Robert Half Technology (Charlotte, NC)
- Description Title: IT Support Specialist ( Help Desk | Tier 1 & 2) Overview: We're seeking an IT Support Specialist to provide day-to-day support for end-users in ... in Active Directory. + Track and resolve tickets using ServiceNow (or equivalent systems). + Escalate complex issues to...Requirements Required Skills: + 1-3 years' experience in a Help Desk /IT Support role. + Strong troubleshooting… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …who you are, too, then this could be the place for you. We're looking for a Help Desk Technician II to join the team. Our perfect candidate will thrive in a ... forward daily, and add value to the company by providing advanced & administrative technical support to end users and network infrastructure environments. To be… more
- Zones LLC (Bowling Green, KY)
- Help Desk Analyst (L 1.5) Professional Services Bowling Green, Kentucky Apply Description Position at Zones LLC. Position Overview: Term: 6 months - possible ... 7 year background, drug screen and Tuberculosis test What you'll do as the Help Desk Analyst The requirements listed below are representative of the knowledge,… more
- Robert Half Technology (Atlanta, GA)
- Description The Help Desk I technician provides first-line support to end users for hardware, software, and basic network issues. This role involves answering ... with Active Directory (password resets) Familiarity with ticketing systems (eg, ServiceNow , Jira) Good communication and customer service skills Ability to follow… more
- Robert Half Technology (Memphis, TN)
- …shifts and one weekend shift per month. Requirements Preferred Extras + Service Desk or Tier 1 IT support experience (Windows 10/11, O365, VPN, mobile). + ... Familiarity with ITIL processes and an ITSM tool such as ServiceNow . + Spanish fluency for bilingual support. + Certifications: CompTIA A+, ITIL v4 Foundation, or… more
- TEKsystems (Austin, TX)
- …working with ticketing systems, SCCM, Active Directory, Remote Tools, and MS Office Skills Help desk , Support, Help desk support, Troubleshooting, Office ... Technical support, Hardware, Software, Mobile Device Support Top Skills Details Help desk ,Support, Help desk support,Troubleshooting,Office 365,Windows… more
- SAIC (PR)
- …technical troubleshooting skills, familiarity with ABMS/CBC2 operations, and experience using ServiceNow , Remedy, JIRA, or similar ticketing systems. A minimum of ... user experiences. Facilitate efficient user access by managing account administration tasks such as unlocking accounts, updating credentials, and troubleshooting… more