- Commvault (Tallahassee, FL)
- …risks, improve governance, and do more with data. **The Opportunity ** The ServiceNow Strategic Platform Architect will lead the architectural design and ... technical standards, development methodologies (eg, CI/CD pipelines for ServiceNow deployments), and best practices. + Ensure a highly scalable, non-customized,… more
- Battelle Memorial Institute (Columbus, OH)
- …of ServiceNow reviewing, troubleshooting, and resolving incidents and requests. + Lead development of solutions in ServiceNow to meet business requirements ... experiences and welcome all qualified individuals to apply. **Job Summary** The ServiceNow Developer supports the administration and development of ServiceNow … more
- RGP (Glen Allen, VA)
- …Management; Employee Center Pro, NEXT UI Workspaces and Now Assist GenAI. Lead technical sales conversations while demonstrating product features and ... proof of value demonstrationsleveraging DEMOHUB Partner Demo Instances + Interface with ServiceNow technical product teams as needed + Subject Matter Expertise… more
- Sabre (Dallas, TX)
- …agency customers. Join our journey! We are seeking a Workforce Planning Transformation Lead to join our global People team, where innovation knows no borders. The ... commitment that empowers us all to win together. As a Workforce Planning Transformation Lead at the Senior Principal level, you will act as a strategic advisor to… more
- Bentley Systems (PA)
- …Remote) **Job Summary** : We are seeking a strategic and experienced **Global Technical Support Director** to lead our customer-facing support operations across ... **Global Technical Support Director** **Location:** Eastern Time Zone, North...our global support organization. **Responsibilities:** **Leadership & Strategy** + Lead and inspire geographically distributed support teams, serving as… more
- Talen Energy (Allentown, PA)
- Talen Energy is looking for the Lead OT/IT - Operations & Compliance who will be responsible for ensuring the secure, compliant, and reliable operation of IT and OT ... in alignment with enterprise security and IT/OT convergence objectives. + Lead the implementation and operation of OT cybersecurity platforms, including asset… more
- Teradyne (North Reading, MA)
- …to other critical platforms including but not limited to Salesforce, ServiceNow , and Siemens Teamcenter + Establish and oversee organization-wide data governance ... in data handling practices. Data Literacy, Training, and Change Management + Lead data literacy initiatives and governance training programs to foster a culture… more
- SMBC (New York, NY)
- …increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a critical leadership role ... in the end-user experience for SMBC employees, resolving complex technical challenges, mentoring site leads, and supporting technology modernization initiatives.… more
- Red River (Lexington, MA)
- …you successful. **We are seeking a seasoned** **Program Manager - ITSM** **to lead the delivery of managed services for a high-profile client. This pivotal role ... Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow .** **Key Responsibilities** 1. **Service Delivery Management** + Oversee end-to-end… more
- CyrusOne (Dallas, TX)
- …and resolution timelines, ensuring consistent rhythm-of-business (RoB) cadence. + Lead customer governance forums including Quarterly Business Reviews (QBRs), ... health scorecards, customer performance analytics, and capability maturity assessments using ServiceNow , Power BI, and internal telemetry tools. + Partner with… more
- Stony Brook University (Stony Brook, NY)
- …role. Demonstrated experience with requirements analysis/management tools (ie Smartsheet, ServiceNow , Jira). Experience with Microsoft Office Suite and/or Google ... flows, and documentation to clearly communicate business requirements. + Collaborate with technical teams to design solutions that align with business needs and… more
- COOLSOFT (Columbus, OH)
- …Setup framework, processes, and operations for infrastructure as code and automation . Lead technical and end-user resources to execute detailed tests and ... maintenance, and operation of cloud-based platforms (Azure, AWS, Salesforce, etc.) . Lead discussion and provide guidance to technical teams regarding… more
- Ally (Raleigh, NC)
- …visit our tech blog at ally.tech We are seeking a dynamic and experienced Tech Lead and Engineering Manager to oversee the technical delivery of an internal ... platform, central to automating and optimizing Ally's technology operating model, and to lead a team of talented engineers. The dual role is critical for ensuring… more
- Red River (Chantilly, VA)
- …clients** , working closely with **Service Desk Leadership** , who oversees technical operations, and the **Service Delivery Manager (SDM)** , who manages service ... clear, proactive communication on service performance and priorities. + Lead governance functions including weekly operational reviews, monthly performance updates,… more
- Hawaiian Electric (Honolulu, HI)
- …to meet customer needs (new or modifications). As needed, provides second-level technical support for Help Desk. + Collaborate with Development, Infrastructure, and ... ITS consultants and customer personnel to evaluate business or technical software (Unix, client-server, internet, cloud, desktop/laptop, tablet, and/or mobile)… more
- COOLSOFT (Jackson, MS)
- …Microsoft cloud technologies. This consultant will provide architectural guidance, technical implementation, and automation design to ensure a secure, compliant, ... position is ideally suited for a senior-level professional, combining technical authority, business acumen, and delivery oversight across large-scale, public-sector… more
- Red River (Chantilly, VA)
- …environments, and time zones. As the first point of contact for technical issues, you'll handle inbound calls and assigned tickets from users experiencing ... Answer incoming support calls and handle tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality...root causes. + Collaborate with the team and team lead to keep knowledge base articles (KBAs) accurate and… more
- Sabre (Dallas, TX)
- …This position requires you to have experience in leading small teams from a technical lead position and be comfortable delegating and people reporting. + Review ... On the SRE team, you'll have the opportunity to lead & manage the complex challenges of scale, while...diagnostic methods. + Will be responsible in providing specialized technical and product support for Hospitality Solutions hosted solutions,… more
- Crane Aerospace & Electronics (Lynnwood, WA)
- …desktops, laptops, mobile devices, and other computing devices. + Team Leadership: Lead and mentor a team of IT professionals, providing guidance, training, and ... A master's degree is preferred. + _Leadership Skills_ : Proven ability to lead and motivate a team, with excellent communication and interpersonal skills. +… more
- Bentley Systems (Exton, PA)
- …The Senior Support Planning Manager (SPM) is a key player in taking Global Technical Support (GTS) readiness to the next level with every product launch and update. ... of support excellence that energizes the entire organization. **Responsibilities:** + Lead and coordinate comprehensive support readiness planning for cloud product… more
