- Aldevron (Miami, FL)
- …discovery, development and delivery of solutions that safeguard and improve human health.The Sr . Client Quality Manager is responsible for overseeing all duties ... regulations.Job QualificationsBachelor of Science, required.9+ years of CDMO and (or) customer -facing experience in a Quality with experience working in a… more
- Cytiva (Miami, FL)
- …to support effective design transfers and product launches.This position reports to the QA Senior Manager Site Quality Leader and is part of the Quality and ... ensuring timely resolution of nonconformances to maintain product quality and customer satisfaction; overseeing manufacturing validation (IQ, OQ, PQ) and design… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience (CX) Strategy, you will design and implement strategies ... more here: https://www.autodesk.com/careers/sales **Responsibilities** + Lead and manage the Customer Experience Strategy team, providing guidance, mentorship,… more
- Panasonic North America (Newark, NJ)
- …the technologies that move us. **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and enhancing ... time. Come join our journey! **Responsibilities** **Panasonic Sr . Manager , Customer Support Experience ** Click here to learn more… more
- CVS Health (Northbrook, IL)
- …do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team ... members of the entire Digital organization and IT. The Senior Manager must be an avid researcher,...Digital Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross...Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a Sr . Product & Customer Insights Manager to join our Customer Experience and Business Trends team. Our team's ... and improve customer experiences globally. As a Sr . Product & Customer Insights manager...marketing, business development or technology experience - Experience working across functional teams and senior … more
- CVS Health (Wellesley, MA)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring ... with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role...**Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify… more
- Amazon (Nashville, TN)
- …our customers get their packages on time, every time. As a Senior Program Manager for Middle Mile Customer Experience , you will be the end-to-end owner ... degree - 5+ years of program or project management experience - Experience using data and metrics...strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate… more
- DoorDash (Boston, MA)
- …Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New Business ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's… more
- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... an experienced professional with a strong technical background in customer experience and a deep-seated passion for...Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid- senior … more
- Cisco (Richfield, OH)
- …close on 05/23/2025 Ideal candidate will work onsite/hybrid in Ohio. What You'll Do As a Customer Experience Manager , you will play a pivotal role in driving ... customer adoption and delivery of projects. * Experience developing and maintaining strong senior level...needs are met and that they receive a high-quality customer experience . * Accountable for financials including… more
- Cisco (New York, NY)
- …preferred work location for this role is New York, New York. Meet the Team As a Customer Experience Manager , you will play a pivotal role in driving the ... needs are met and that they receive a high-quality customer experience . * Accountable for financials including... customer adoption and delivery of projects. * Experience developing and maintaining strong senior level… more
- Amazon (Seattle, WA)
- …and innovative Sr . Product Manager to join the Canada French Customer Experience team. Amazon Canada is a fast-growing business where our business model ... Description At Amazon, we're working to create the most customer -centric company on earth. To get there, we need...Language Models to create an ideal secondary language shopping experience . The Sr . Product Manager … more
- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps… more
- REI (Seattle, WA)
- … experience for members and customers across all channels and touchpoints of the customer journey. This Senior Manager will develop a team that works ... **Overview** The Senior Manager , CX Strategy contributes to...leading the vision, strategy, and prioritization of the omni-channel customer experience (CX.) This includes journey design… more
- Nutanix (Durham, NC)
- … customer needs are prioritized and executed flawlessly. You will report to the Senior Director of Customer Experience , who leads with a hands-on approach ... you a strategic leader with a passion for enhancing customer experience and a proven track record...values open communication and relationship-building within the team. This manager is committed to fostering a diverse and inclusive… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Senior Product Manager - Technical (PMT) to shape the ... future of Artificial Intelligence (AI) through the customer experience lens. Do you want to...efforts, with a focus on the agentic system builder experience ? We're seeking a scientifically-inclined Sr . PMT… more
- Amazon (Arlington, VA)
- Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team. As a Senior Product & Customer Insights Manager , ... impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with… more
- Nordstrom (Seattle, WA)
- …for driving the execution of technology programs and projects within the Customer Experience Platform (CXP) Organization from inception through delivery, ... considered for multiple TPM opportunities with Nordstrom CXP. The Senior Technical Program Manager at Nordstrom is...drive innovation and performance as we evolve our core Customer - facing systems to meet the future needs of… more
