- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager, Customer Experience ( CX ) Strategy, you will design and implement strategies ... crucial, you will act as a trusted advisor to senior executives on CX strategy. You will... CX vision and strategy roadmap, developing effective customer experience capabilities + Develop the journey… more
- Citigroup (Wilmington, DE)
- …**About the Role:** As the Senior Vice President, Value & Lending Governance and Customer Experience ( CX ), you will play a pivotal role in ensuring the ... customer satisfaction. CX Analysis & Reporting: Refine and enhance the customer experience analysis process, partnering with the USPB CX organization… more
- Concentrix (Richmond, VA)
- Job Title: Senior Solution Architect- Customer Experience - CX Solutioning Job Description We're Concentrix. The intelligent transformation partner. ... leading technology and insights to modernize and simplify the customer experience . Within our professional services team,...communication channels such as Voice (IVR), Messaging/Chat (Omni), user experience design and CX best practices +… more
- Amazon (Arlington, VA)
- …and recommend new approaches, policies, and procedures for continuous improvement. Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Honeywell (Atlanta, GA)
- As a **Director, Customer Experience ( CX ) &...and other departments to deliver a seamless and exceptional customer experience . + Serve as senior ... Honeywell, you will have the opportunity to lead and oversee our customer experience program management strategy and initiatives. You will work closely with… more
- Qualtrics (Seattle, WA)
- …junior engineers, and acting as a technical leader as our team pushes the Qualtrics Customer Experience ( CX ) product to the next level. You should love ... across the globe who think that's work worth doing. ** Senior Software Engineer - CX Core** **Why...leading companies use data and analytics to improve their customer experience + Benefit from working with… more
- Amazon (Bellevue, WA)
- …and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr . TIPM, you will be the MSP CX ... MSP CX * Develop the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer demand in the coming years.… more
- SAP (Alpharetta, GA)
- …of the content for our audience. **What you bring:** + As a specialist in the Customer Experience ( CX ), you will focus on and have had experience ... of digital sales techniques). DSAs serve as domain experts and spokesperson(s) for Customer Experience solution or product segment. DSAs are responsible for… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) organization, we have the unique role and privilege to work backwards ... for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team...strategy, end to end delivery, and communicating results to senior leadership. * Experience handling multiple priorities… more
- Amazon (Detroit, MI)
- …are aligned on program status About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- ServiceNow, Inc. (Vienna, VA)
- …exploring AI's potential impact on the function or industry. + 10+ years of sales experience for customer workflows ( CX ) products the the Federal Government, ... that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the...the regional ServiceNow partner channels to drive an effective customer experience + Articulate customer … more
- Point32Health (Canton, MA)
- …our members, partners, colleagues and communities. **Job Summary** Under direction of the Director, Customer Experience ( CX ), the CX Measurement & ... strategic improvement plans focused on strengthening customer loyalty, improving overall Customer Experience ( CX ), and improving survey measures. The … more
- Amazon (Bellevue, WA)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- NRG Energy, Inc. (TX)
- …Instagram, LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience ( CX ) will be responsible for research, analysis, ... **Responsibilities** + Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play a role… more
- Novo Nordisk (Plainsboro, NJ)
- …The Executive Director, Customer Experience will define the vision for customer experience ( CX ) and CX excellence, leading the development ... of a superior customer experience strategy by building CX journeys and...forefront of our strategies. Relationships Reports directly to the Senior Vice President of Marketing & Patient Solutions. This… more
- Amazon (New York, NY)
- …is looking for an experienced Sr Customer Solutions Manager to drive Customer Experience ( CX ) measurement with advertising. You will deliver on this ... done well, can greatly enhance the value of the customer experience and generate a positive return...results. Key job responsibilities * Drive the delivery of CX metrics. * Drive CX improvement. *… more
- Amazon (Austin, TX)
- …builds Amazon's flagship suite of VoC products, connecting internal employees with their customer experience ( CX ) data and insights. We leverage ... every day to make every important aspect of the customer experience a little bit better." -...generative artificial intelligence (GenAI) to transform billions of unique customer interactions into simple and actionable CX … more
- Subaru of America (Camden, NJ)
- … customer experience is at the forefront of product decisions. + Customer Experience ( CX ) & Problem-Solving + Maintains responsibility for overseeing ... while solving complex challenges related to connected vehicle systems. Oversees the customer experience throughout the entire product lifecycle - from concept… more
- Bristol Myers Squibb (Las Vegas, NV)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and scientific… more
- Bristol Myers Squibb (Salem, OR)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. **\#LinkedIn Remote** If you come across a… more