- Vanguard (Charlotte, NC)
- Core Responsibilities: Data Analysis: + Acquire and compile structured and unstructured data , verifying its quality, accuracy, and reasonableness. + Perform ... analyses of historical data to surface trends and insights using advanced analytical...Develop, own, and manage recurring analytic or reporting processes. Data Analysis and Strategy: + Engage with internal partners… more
- FirstBank PR (San Juan, PR)
- Senior Business Analyst (Market Research) Customer Experience Strategy Department - FirstBank PR Our Company At FirstBank PR, we strive to be a trusted advisor ... place for you. A Brief Overview The Market Research Analyst is responsible for managing, analyzing, and synthesizing third-party...plays a critical part in supporting the Customer Experience ( CX ) team by transforming complex data into… more
- City National Bank (Los Angeles, CA)
- …on candidate experience level* *In Office, Los Angeles, CA. * WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit ... *CLIENT EXPERIENCE & INSIGHTS SENIOR ANALYST - AVP or VP...CX research programs. And finally, it includes leveraging CX data to create dashboards and reports… more
- UNUM (Portland, ME)
- …us help others, and join Team Unum today! **General Summary:** The Customer Experience Senior Analyst works within the Customer Experience Insights Team with a ... and increases exposure to all of the company's operational areas while helping turn CX data into action. This is a Hybrid opportunity requiring 2 days a week on… more
- Baylor Scott & White Health (Dallas, TX)
- …SUMMARY** **This is an onsite position in Dallas, Texas.** We're seeking a strategic and data -driven Senior Analyst to join our Voice of Customer (VoC) ... serve our patients and customers. **ESSENTIAL FUNCTIONS OF THE VOICE OF CUSTOMER SENIOR ANALYST ** **Program Strategy, Execution and Integration:** + Execute and… more
- UPMC (Pittsburgh, PA)
- UPMC is hiring a Systems Analyst - Senior (EPIC) to join their very collaborative team who enjoys working hard and playing hard. If you have EPIC experience, ... work Eastern Standard Time. Purpose: Under the general direction of the management team and senior staff, the Systems Analyst - Senior requires a proficient… more
- UPMC (Pittsburgh, PA)
- **UPMC is looking for a Systems Analyst Senior to join their team. This will be a Hybrid role Typically from home, but does require travel at least monthly ... Under the general direction of the Bridges OpTime and Anesthesia management team and senior staff, the Systems Analyst - Senior requires a proficient… more
- Arizona Public Service (Phoenix, AZ)
- Business Operations Analyst Senior Apply now " Date: Nov 8, 2025 Location: PHOENIX, AZ, US, 85021 Company: APS Our present and future success depends on the ... Succeed Together. Summary APS is seeking a Business Operations Analyst , Senior to act as System Subject...communications and escalate issues in coordination with Customer Experience ( CX ) teams + Handle customer claims, complaints, and support… more
- Wells Fargo (Shoreview, MN)
- …either now or in the future. **About this role:** Wells Fargo is seeking a ** Senior Systems Quality Assurance Analyst ** to support the validation and testing of ... specifications to create test strategies, test plan and test cases + Specify test data requirements and work with enterprise data team to obtain necessary test… more
- Coinbase (Charlotte, NC)
- …requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Quality Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Stanford Health Care (Newark, CA)
- …Care job.** **A Brief Overview** The Business Reporting Analyst is a senior position responsible for identifying data needs and metrics and ensuring the ... (United States of America) Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting … more
- Amazon (New York, NY)
- Description We are seeking a Business Analyst to support Amazon Supply Chain Services (ASCS), Amazon's comprehensive suite of supply chain solutions that help ... successful candidate will have strong analytical capabilities, experience with data -driven decision making, and the ability to deliver results...strategy A day in the life As the Business Analyst , you will work closely with multiple business and… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …that create opportunities for us to innovate on behalf of our customers. Overview: Data & AI Governance Analyst will support and assist adoption, of the ... governance roadmap across various domains like Customer, Flight Ops, CX , Digital, Loyalty, Finance, HR, etc. + Participate in...IT Business Analysts and all levels ofthe organization including senior leadership + Confidenceto dive into data ,… more
- Forrester (San Francisco, CA)
- …build an extraordinary future. **Employer:** Forrester Research, Inc. **Job Title:** Senior Consultant **Job Location:** San Francisco, CA **Job Type:** Full Time ... engagements from intake to execution, conducting discovery sessions, analyzing data , applying research-backed methodologies and delivering strategic recommendations. +… more
- Paychex (Cincinnati, OH)
- …strategy and execution, including segmentation, targeting, and performance optimization using data insights. The Senior Customer Engagement Strategist will ... digital programs reinforce and complement CSM enablement activities. + Partner with CX Strategist to leverage Analyst insights for campaign targeting,… more
- Coinbase (Salem, OR)
- …and automation, and optimizing customer support interactions to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team… more
- CVS Health (Hartford, CT)
- …and every day. **Position Summary** CVS Health is seeking a dynamic and detail-oriented Senior Process Architect to join our HR Technology team. This hybrid role is ... products based on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Develops testing procedures for onsite, monthly, and quarterly… more