- Walmart (Bentonville, AR)
- …frictionless and engaging experience to the Walmart customer. As the Senior Manager of CX Strategy , you will architect friction-free, end-to-end journeys ... **Position Summary ** **What you'll do ** Senior Manager , Customer Experience Strategy...customer experience. Minimum qualifications + 8+ years in e-commerce CX , product strategy or consulting, including 3+… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …days * Competitive Pay Career Development*_ **Welcome to Love's:** The Senior Manager of Customer Experience ( CX ) Strategy is responsible for ... Functions** **:** + Lead and manage the Customer Experience Strategy team + Own the journey management process, craft...team + Own the journey management process, craft comprehensive CX strategies, and drive operational change + Manage vendor… more
- Amazon (Seattle, WA)
- …customers with their new vehicle of choice. We're looking for a Senior Product Manager (Tech), Vehicle Detail CX who is ready to work in a rapidly changing ... products and innovate on behalf of the customer. As Sr PM for Vehicle Detail CX , you...for cars online. Basic Qualifications - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and… more
- Capital One (Mclean, VA)
- …Management - Referrals Platform, CX Optimization **We are looking for a Sr . Associate Product Manager for our Referrals platform team, which enables the ... product ownership of a full-stack platform tech team & CX optimization across the E2E Referrals journey.** + **The...role, you'll learn the essentials of being a product manager , and we'll invest in you to grow in… more
- Capgemini (New York, NY)
- …**Job:** _Technology Strategy_ **Organization:** _INVENT PEOPLE S&T_ **Title:** _frog Adobe CX Platform Strategy - Managing Consultant_ **Location:** _NY-New ... Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy , design and data to re-invent businesses, drive growth and orchestrate… more
- Insight Global (Bernards, NJ)
- …translating business goals into customer-centric strategies for high-impact, fast-paced projects across numerous CX workstreams. The Sr Manager is a key ... Job Description The Sr Manager , Experience Management is a...measurable results and superior customer interactions. Key Responsibilities: * CX Strategy & Vision: Define and lead… more
- Coinbase (Trenton, NJ)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy , planning, and execution for the ... to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a...evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What… more
- Amazon (Hawthorne, CA)
- …trust forums, writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs and SVPs - and ensuring what ... Trust by Design leader who can drive technical product strategy for privacy and trust across Amazon's devices and...business objectives across our global customer base. As a Sr . PMT, you will be responsible for designing, strategizing,… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... and store issues. Leadership + Lead and/or participate in recurring performance, strategy and team presentations. + Contribute to co-workers success by leaning into… more
- Amazon (Seattle, WA)
- …are on their journey, from awareness to consideration to purchase. We are seeking a Sr . Product Manager - Technology, Ad Creatives to lead product strategy , ... want to lead a once-in-a-generation transformation, and make ads CX exciting and impactful? At Amazon Ads, we are...job responsibilities * Define and execute product vision and strategy for your ad creatives charter, balancing advertiser needs,… more
- Amazon (New York, NY)
- …mobile applications, computer vision, and machine learning. We are looking for an innovative Sr . Manager - Tech to lead global expansion of free streaming ... monetization. You will lead your team in developing the strategy and vision for the products, and you will...vision. This team is working backwards from delivering a CX customers love across devices, scaling Free Streaming customers,… more
- Amazon (Seattle, WA)
- …complex, global problems at scale? The Amazon Books team is looking to hire a Senior Product Manager -Technical to join the Books Core shopping team to transform ... and digital books. This role is expected to drive CX innovation, new product development, and experimentation for Books...development, and experimentation for Books experiences World Wide. The Senior Product Manager - Technical in this… more
- Amazon (New York, NY)
- …will have a broad role - part market maker, part operator and part general manager - and will build a strategy focused on outcome-based selling, winning new ... Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and… more
- Amazon (New York, NY)
- …on the customer, you've come to the right place. Amazon Ads is looking for a Senior Manager of Product Release Manager to lead release management globally ... operational readiness. The RM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product gap prioritization, and… more
- Amazon (Seattle, WA)
- …of customers discover and engage with books across Amazon. We are looking for a Senior Technical Product Manager to own and drive strategic projects within our ... Personalization & Recommendations Team. In this role, you will drive CX innovation, new product development, and experimentation for Books experiences worldwide.… more
- Amazon (Seattle, WA)
- …customer and worker experience across industries. We are seeking an experienced Senior Product Manager to act as an Innovation Strategist, collaborating ... vision, including future roadmap, investment, innovation, and experimentation. - Influence senior leaders across AWS and communicate your product vision, strategy… more
- First National Bank of Omaha (Omaha, NE)
- …Adobe AEM, Creative Cloud, Target + Social & Media content as well as CX Playback monitoring tools (Medallia DXA, etc.) + Campaign Management and execution tools ... and product needs of each business unit and ensure the technical strategy meets those requirements. + Prioritize and manage multiple projects simultaneously in… more
- General Motors (Warren, MI)
- …An integral part of the Global GM Customer Success & Operations ( CX ) framework, the Global Learning & Development Team spearheads the creation, implementation, ... learning outcomes and training effectiveness, fostering continuous program improvement. **Learning Strategy :** + Work in tandem with business units and leaders to… more
- Comcast (Philadelphia, PA)
- …Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results ... basis protected by applicable law. **Skills:** Leadership; Customer Experience ( CX ); Program Management; Risk Mitigation; Executive Presenting; Project Management;… more
- Amazon (Seattle, WA)
- Description Amazon Photos is looking for a Senior Technical Product Manager to lead our Photo & Video Computer Vision AI (CV-AI) product portfolio. You'll drive ... big to help the team build a compelling vision, strategy , and roadmap. Key job responsibilities 1. Understand customer...on high engineering or operational cost, brand reputation, and/or CX . Amazon is an equal opportunity employer and does… more