- CoxHealth (Lake Spring, MO)
- Description :The Contact Center Supervisor is responsible for overseeing the daily operations of the contact center , ensuring exceptional customer ... experiences with one-call resolution are crucial to the success of this role. The Contact Center Supervisor serves as the primary point of contact for… more
- Ochsner Health System (Kenner, LA)
- …our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or ... discover your future today! This job acts as a supervisor and provider of care at the point of...###@ochsner.org. This contact information is for accommodation requests only and cannot… more
- Ochsner Health System (Lafayette, LA)
- …our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or ... discover your future today! This job acts as a supervisor and provider of care at the point of...###@ochsner.org. This contact information is for accommodation requests only and cannot… more
- Ochsner Health System (Lafayette, LA)
- …our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or ... ###@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Ochsner is an equal… more
- Sunrun (Palmdale, CA)
- …with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee ... closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team. This is an… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy,… more
- Peckham, Inc. (Phoenix, AZ)
- …to your application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Supervisor SUMMARY The Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The responsibilities… more
- State of Massachusetts (Brockton, MA)
- …their own and who are able to work, available for work and looking for a job. The Contact Center Supervisor is the first line expert in the areas of State ... procedures for the filing of claims for unemployment insurance benefits. The Contact Center Supervisor provides technical assistance and training to staff on… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- Description Job Title: Remote Contact Center Supervisor Zeiders is an industry leader in military and family support. Our company's reputation is based on ... for what we do and our commitment to quality service. Summary The Contact Center Supervisor is a full-time employee of Zeiders responsible for overseeing… more
- Regions Bank (Nashville, TN)
- …logging into the careers section of the system. **Job Description:** At Regions, the Contact Center Supervisor oversees the day-to-day operations of a team ... of organizational policies and procedures that drive performance and promote the Contact Center culture + Answers questions from staff and provide guidance and… more
- AdventHealth (Maitland, FL)
- **RN Supervisor AdventHealth Medical Group - Urology Clinical Contact Center at Maitland** **All the benefits and perks you need for you and your family:** + ... Benefits from Day One + Paid Days Off from Day One + Student Loan Repayment Program + Career Development + Whole Person Wellbeing Resources **Our promise to you:** Joining AdventHealth is about being part of something bigger. Its about belonging to a community… more
- Veolia North America (Boise, ID)
- …of Customer Service Representatives. + 5-7 years of experience in a customer contact /call center environment. + 2-3 years of supervisory experience in a ... **Position Purpose:** The main responsibility of the Customer Service Supervisor is to deliver a customer experience which differentiates...customer contact /call center environment. + Utility or telecommunication… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- Ryder System (St. Paul, MN)
- …Develop and implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in line ... reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact center staff have the training and tools to meet and exceed… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Amazon (Tempe, AZ)
- …our inbound and outbound and administrative (back office) centralized patient support center - Model the ideal team member experience through excellent on-boarding, ... goals and action plans - Partners with Leadership to help determine operational center strategies by evaluating team results and objectives. - Maintains and improves… more
- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from… more
- Help at Home (Chicago, IL)
- … supervisor . When the supervisor is present, the Senior Coordinator, Contact Center will carry out their regular responsibilities as a support ... we are part of._ **Job Summary:** The Senior Coordinator, Contact Center serves as a key member...fairly to other coordinators in the absence of a supervisor or team lead. + Serve as a subject… more
- Steampunk (El Paso, TX)
- …a dedicated, supportive **Help Desk Supervisor ** who can coach and motivate contact center representatives as they field calls from customers. The help desk ... supervisor will assist in the hiring of employees and...and attentive. **Contributions** **Responsibilities:** + Hiring, training, and preparing contact center representatives to respond to customer… more
